customer Jobs in Baltimore, MD

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100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc

CHRM Customer Service Rep

Halvik

Greenbelt, Maryland, USA

Full-time

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special! Duties: Provide high level problem resolution to fully diagnose or respond to problems, escalating the prob

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

Remote or Washington, District of Columbia, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th

Technical Support and Customer Service Associate (32581)

Myticas LLC

US

Contract

Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 3rd shift - 12 am to 9 am, Tuesday thru Saturday Work Type: Fully Remote Myticas is actively seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team. This role is perfect for someone with a passion for helping others, a knack for troubleshooting, and the ability to thrive in a fast-paced, tech-forward environment. As a

Customer care executive

Incedo Inc

Remote

Full-time

Location- Remote Client- Incedo Duration-Full-Time role with Incedo Responsbilitties- Candidate should have 5 years experience as a customer service Candidate should have excellent communication in English and French. Candidate must have excellent experience with banking or finance domain. Candidate must have some knowledge about sales. Candidate must have managed inbound and outbound calls.

Customer Service Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 03+months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-80303 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Working Hours: 8 AM - 6 PM PSTTra

W2 - Sr IT Application Analyst (Dynamics 365, Customer Insights, Healthcare, Agile Scrum, User stories) - Remote

Tanson Corp

Remote or Minnesota, USA

Contract

Duties: Scope: Configuration and support of Dynamics 365 with a focus on building out Customer Insights that can be scaled across the organization. Required: Experience in Dynamics 365 configuration and requirements gathering. Experience with Customer Insights rollout for a large organization Preferred: Experience in a healthcare environment Prefer Microsoft Dynamics certifications The selected candidate would be expected to proactively communicate and collaborate with stakeholders, product ow

Seasonal Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Seasonal Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A

SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager

VDart, Inc.

Remote

Contract, Third Party

Job Title: SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager Location: Remote, USA Duration / Term: Long-Term Contract Job Description We are seeking a highly skilled and customer-focused SAP Digital Customer Engagement Manager (DCEM) to lead end-to-end engagement and service delivery for SAP S/4HANA Private Cloud customers. The ideal candidate will have deep technical expertise in SAP Basis, SAP S/4HANA, and cloud platforms such as Azure, AWS, and Google Cl

Digital Customer Marketing Specialist

Judit Inc

Remote

Contract

Our client is seeking a detail-oriented and proactive marketing specialist to support the execution of our Digital Advocacy programs, with a focus on content management, data entry, and platform administration. This role is ideal for someone looking to gain hands-on experience in customer marketing and digital content operations. What You'll Do: Help execute two key customer programs survey program, and peer review program.Collaborate with cross functional team members to execute the projects, p

Ecommerce and Customer Marketing Lead

Sunrise Systems, Inc.

Remote

Contract

Job Title: Ecommerce and Customer Marketing Lead Job ID: 25-09395 Location: Remote Duration: 09 Months On W2 Contract Must haves: Strong digital and eCommerce fluency including media metrics (e.g., ROAS, CPC, incremental ROAS).Retail media strategy and buying experience familiarity with networks like Roundel (Target), The Collective (Albertsons), ADRM (Ahold Delhaize), and DGRM (Dollar General).Business acumen in Client planning ability to guide campaign strategy and investment decisions acros

(USA) Software Engineer III - Full Stack Customer Care Technology

Walmart Inc.

Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most

Customer Project Manager

GDH

Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi

Customer Success Analyst

HonorVet Technologies

Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

Remote

Third Party, Contract

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,

Customer Engagement Manager - Cloud Migration & Portfolio Management_ Remote

EVEREST CONSULTING GROUP, INC

Remote

Contract

14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experience with Migration, Modernize and DevOps practices and tools. Familiarity with compliance and regulatory requirements related to cloud computing Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

Remote or Chicago, Illinois, USA

Full-time

Fast progressing companyRemote working environment About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Their product is tailored to align seamlessly with the workflows litigators already use-no st

Customer Success Manager -Remote -Legal Technology Leader

Michael Page International

Remote or Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a rapidly growing legal tech company revolutionizing the way litigators handle routine drafting. Co-founded by a seasoned litigation attorney and a leading software engineer from a top global eDiscovery platform, the company combines deep legal expertise with innovative design and technology. Their solution integrates effor

MDM and customer 360 Product Owner

Shimento, Inc.

Remote or Raleigh, North Carolina, USA

Contract, Third Party

MDM and customer 360 Product Owner Preference is for east coast (Raleigh/Charlotte). Hybrid Duration: - 6- Months We are seeking a dynamic and strategic product owner supporting Customer 360 data products to lead the design, delivery, and governance of high-impact data products that drive customer mastering and customer analytics across the bank. This role will lead an Agile squad in building scalable, secure, and reusable data assets to support reporting, analytics, regulatory compliance, and