customer Jobs in Baltimore, MD

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Customer Service Technical Support Administrator

Pearson

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On-site in Annapolis, Maryland, USA

Full-time

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K-12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company's Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In th
Posted 13 hours ago | Updated 1 hour ago

Customer Service Analyst/Technical Support - Hospitality Industry (Local to Columbia, MD only)

Oracle Corporation

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On-site in Columbia, Maryland, USA

Full-time

Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp
Posted 4 days ago | Updated 1 hour ago

1379957 Customer Delivery Consulting Engineer - Unified Communications

Cisco Systems Inc

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On-site in Annapolis Junction, Maryland, USA

Full-time

The successful applicant must have a current US Government TS/SCI with CI Polygraph Clearance Must be located within a commutable distance to Annapolis Junction, MD ~3 days/week What You'll Do CX Americas, US Public Sector Advanced Services delivers innovative, end to end, optimized networking and architecture solutions to public sector IT leaders who are accelerating their mission by transforming their IT. Serving the U.S. Federal government, state and local governments, education, and public
Posted 10 days ago | Updated 3 hours ago

IT Customer Liaison - Entry to Expert Level (MD, TX)

National Security Agency

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On-site in Fort Meade, Maryland, USA

Full-time

Position Summary NSA is in search of Computer Science professionals to solve complex problems, test innovative approaches and research new solutions to storing, manipulating, and presenting information. We are looking for you to apply your computer science expertise to projects that seek to create new standards for the transformation of information. If you want to develop technologies and tools and be a part of cutting edge innovations; join our team of experts! Help protect national security in
Posted 12 days ago | Updated 5 hours ago

Customer Delivery Consulting Engineer - Unified Communications

Cisco Systems, Inc.

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Hybrid in Annapolis Junction, Maryland, USA

Full-time

The successful applicant must have an Active US Government TS/SCI with CI Polygraph Clearance Must be located within a commutable distance to Annapolis Junction, MD ~3 days/week What You'll Do CX Americas, US Public Sector Advanced Services delivers innovative, end to end, optimized networking and architecture solutions to public sector IT leaders who are accelerating their mission by transforming their IT. Serving the U.S. Federal government, state and local governments, education, and publicl
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Posted 60+ days ago | Updated 7 days ago

*Customer Service Specialist*

Kellton

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Remote

Contract

Position: Customer Service Specialist (2 roles) Location: Remote/Hybrid: The position is mostly remote, but there are 6 scheduled days in April and could be more based on volume/team needs: Week of 4/8: 4/9 - 4/11 and Week of 4/15: 4/15 - 4/18. Must be available to work an 8-hour shift between 7am - 7pm. This position is primarily remote, and requires being onsite in our Reston, VA office, during peak volume weeks (approximately 5 weeks across the year). Typical hours: 8:30 am- 6:00 pm ET, (typi
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Posted 49 days ago | Updated 8 days ago

Enterprise Customer Success Manager

Reperio Human Capital Inc.

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Remote

Contract

Job Title: Customer Success Manager Location: Fully Remote Compensation: Targeting 115K base to 135K base, looking at an uncapped OTE at 150+ We are looking for a Customer Success Manager to play a key role in joining a growing AI software company. In this role you will be responsible for client relationships, onboarding/training, retentions/reduction in churn, and product advocacy. With this role being fully remote, you may be required to travel to trade shows/client sites resulting in 20%~ of
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Posted 9 hours ago

MS Dynamics CRM Customer Engineer

JDA TSG

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Remote

Full-time

Job Description We have immediate opportunities forMSDynamics CRM Expertwith expertise in Dynamics CRM on-premises with skills in the cloud version (D365 CE) and Power Platform to join our team as Customer Engineers (CE). A CEs time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000. You will be a trusted advisor, responsible for customer satisfaction, deployment, adoption, and support D365 CE services for diverse client environments en
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Posted 10 hours ago

Microsoft Identity Manager (MIM) - Customer Engineer

JDA TSG

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Remote

Full-time

Job Description We have immediate opportunities for Microsoft Identity Manager (MIM) Experts to join our team as Customer Engineers (CE). A CE s time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000. You will be a trusted advisor, responsible for customer satisfaction, deployment, adoption, and support of MIM services for diverse client environments ensuring customer satisfaction. You will also help them stabilize developed solution a
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Posted 11 hours ago

Director, Customer Success

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 13 hours ago | Updated moments ago

Customer Service representative (CSR) - Series 7 Certification) - Remote

TEK FYNDER

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Remote

Full-time

Job Title: Customer Service representative (CSR) Location: Charlotte NC or St Louis MO or Salt Lake UT - 3days/week Onsite Duration: Full Time Job Description: Only W2, Min2+yrs exp Customer Service representative (CSR) Series 7 certification Mandatory
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Posted 1 day ago | Updated 5 hours ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 1 day ago | Updated 1 hour ago

Senior Manager, Customer Success

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 day ago | Updated moments ago

Customer Success Manager - Engagement Manager (Healthcare)

Wolters Kluwer

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Remote

Full-time

LOCATION: Remote U.S. locations; preferred East Coast and Midwest time zones OVERVIEW You will play a lead role in managing and driving our customer's product utilization across the Clinical Effectiveness (CE) product portfolio. You will act as the lead Customer Success representative for our largest and most strategic accounts and will be responsible for ensuring the smooth implementation and effective roll-out of CE products. You will collaborate with a regionally organized Customer Success
Posted 1 day ago | Updated 1 hour ago

MS 365 Developer/Architect Customer Service

Cyquent, Inc.

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Remote

Full-time

Duties/Responsibilities: Work with clients to define technical and functional needs; develop plans for implementation, scope, and technology solution options to meet project goalsDevelop solutions utilizing a defined technology stack, including Dynamics 365 and Azure componentsMigrate code from legacy CRM to MS Dynamics 365, ensuring all business rules are carried over.Design integration solutions for Dynamics 365 and other systemsEducation: Bachelor's Degree from an accredited college or univer
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Posted 1 day ago

Application Lead - Customer/1 Business Analyst

Codeforce 360

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Remote

Third Party

Career Opportunity: Job Title: Application Lead - Customer/1 Business Analyst About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely wh
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Posted 1 day ago | Updated 17 hours ago

Senior Associate, Global Strategic Customer Initiatives

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated moments ago

Competitive Intelligence Marketing Manager, Customer Workflows

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated moments ago

NPI Governance Lead, Customer Success Organization

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 5 days ago | Updated moments ago

Customer Service Technical Specialist

Wolters Kluwer

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Remote

Full-time

Remote position. Candidate can be located anywhere in the U.S. Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works under a moderate level of guidance and direction. Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures. Participates in technology related activities of post-sale technical support services to customers, inc
Posted 5 days ago | Updated 1 hour ago