customer Jobs in Baltimore, MD

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D365 CE (Customer Engagement) Technical Consultant

Magicforce

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Remote

Contract

8-10 Years of experience as D365 CE Technical Strong knowledge in CE technical (Workflow, plugins, Java script, jQuery, Typescript, C#, CSS, Web API, and PCF) Strong knowledge in Cloud Development (Azure Full Stack) Should have expertise on Plugins, Power Automate flows & Power Platform. Good knowledge of integrations with third party systems. Having certification on Dynamics 365 CRM & Azure is desirable Strong communication & customer facing skills. Detailed JD 8-10 years of Dynamics CE technic
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Posted 11 hours ago

Senior Technical Writer - Customer Service

Kforce Technology Staffing

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Laurel, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client in Laurel, MD that is seeking a Senior Technical Writer - Customer Service. Responsibilities: * Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos * Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and writes and edits technical documentation accordingly * Proof
Posted 9 days ago | Updated 5 hours ago

Customer Engagement Manager

RADGOV INC

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Remote

Contract

Job title : Loyalty StrategistLocation : Prefer EST/CST working hoursDuration: 3 months; with possible extensions MUST HAVE: Experience in loyalty strategies, not just a marketing background, but someone who has worked on a loyalty program in the past. Innovative thinking, pushing the boundaries and able to think outside of the box. Consulting background, experience providing recommendations across various loyalty concepts We are seeking a Loyalty Strategist to join our team and hit the ground r
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Posted 11 hours ago | Updated 11 hours ago

CUSTOMER/1 billing system developer

SSI People

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Remote

Contract

Comment We will only interview candidates with meaningful experience as a Designer and Developer in the Customer/1 - Customer Service System (CSS) application, specifically with experience in billing. Location: Remote Description: The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface between the development team and the project management. He/she will support the creation and execution of b
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Posted 13 hours ago

Customer Service System (CSS) Technical Lead

SSI People

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Remote

Contract

Description: The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface between the development team and the project management. He/she will support the creation and execution of business critical or complex technical solutions that meet user needs and improve business performance by providing technical analysis, problem solving, and troubleshooting as part of a project development team.Note: We
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Posted 16 hours ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced Navy/USMC Business Development (BD) Executive to drive growth and deliver impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success and existing k
Posted 29 days ago | Updated 9 hours ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced IC/SOCOM Business Development (BD) Executive to drive growth and deliver impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success
Posted 34 days ago | Updated 9 hours ago

Customer Success Software Administrator

Resourcesoft, Inc.

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Remote

Third Party, Contract

Requirements: 3 or more years implementing and administering Churn Zero platforms. Proficiency in Salesforce CRM, particularly regarding integration with CS platforms. Experience in implementing customer success platforms within a B2B service provider environment. Experience with SaaS and cloud-hosted platform administration and configuration. Experience in defining usage strategies and workflows for customer success tools. Experience with driving user adoption and change management for new plat
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Posted 1 day ago | Updated 18 hours ago

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

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Remote

Contract, Third Party

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1
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Posted 1 day ago

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

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Remote

Third Party, Contract

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1
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Posted 1 day ago

Life Insurance Customer Service Representative

TechSpace Solutions Inc.

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Remote

Contract

Job Title: Customer Service Representative Location: Remote Duration: 12+ Months Job Description: Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services) Responsibilities Motivated individuals who re ready to take up challenges and are team oriented in a fast-paced environmentAssisting policy owners and
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Posted 5 days ago

Life & Annuity Customer Support Specialist

TechSpace Solutions Inc.

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Remote

Contract

Job Title: Life & Annuity Customer Support Specialist Location: Omaha, NE 68106 (Remote) Duration: 12+ Months Shift timings: Monday to Friday 8am to 7pm CST (Possible Weekend operations) Job Description: Associate, Contact Center Operation, Life & Annuity Insurance RemoteInviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance
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Posted 5 days ago | Updated 19 hours ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 07+ Months Contract opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-67339 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Schedule: 8 AM - 4:30 PM
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Posted 1 day ago

Sr. Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Sr. Manager, Solutions Architect (Customer Engineering)(Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built
Posted 2 days ago | Updated 1 hour ago

Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Manager, Solutions Architect (Customer Engineering)(Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built and
Posted 2 days ago | Updated 1 hour ago

Adobe Customer Journey Analytics (CJA) Developer

Axiom Global Technologies, Inc.

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Remote

Third Party, Contract

Role: Adobe Customer Journey Analytics (CJA) Developer Location: Orlando, FL(Remote Role) Duration: 6+ Months Role Overview: This position requires expertise in Adobe Customer Journey Analytics (CJA) and related Adobe tools. The key responsibilities include configuring CJA setups, managing data integrity in Adobe Experience Platform (AEP), and developing actionable insights via dashboards and reports. The candidate will also integrate CJA with other Adobe Experience Cloud solutions and ensure be
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Posted 60+ days ago | Updated 6 days ago

Life Insurance Customer Service Representative

TechSpace Solutions Inc.

•

Remote

Contract

Job Title: Customer Service Representative Location: Remote Duration: 12+ Months Job Description: Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services) Responsibilities Motivated individuals who re ready to take up challenges and are team oriented in a fast-paced environmentAssisting policy owners and
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Posted 5 days ago

MDM Architect / Customer 360

Shimento, Inc.

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Remote

Contract

MDM and customer 360 Product Owner Remote, USA Duration:- 6- Months contract to hire Fix Consumer Data. Customer Reference Data. Customer Master Data Management Customer Lending Wholesale lending Consumer Loans like Credit card etc. For my customer 360 product owner I am looking for someone with the below skills: 15 20 years of overall experience Worked on MDM and customer 360 . It could be platform agnostic . Understand banking domain with both Commercial Bank & Retail Bank experience . Has
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Posted 7 days ago | Updated 17 hours ago

VP Customer Success

Robert Half

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Remote or Duluth, Georgia, USA

Full-time

Description We are offering an exciting opportunity for a VP Customer Success in Duluth, Georgia. This role is in the tech industry and involves maintaining relationships and selling in various territories. The position allows for remote work, with 50% travel requirement for attending conferences, business development meetings, and maintaining customer relationships. Responsibilities: Oversee account management across multiple states. Develop and implement strategies to maintain and strengthen
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Posted 6 days ago | Updated 8 hours ago

Customer service

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer service. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-68381 Pay Range: $16 - $16.88/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Administrators: responsible for contribut
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Posted 8 days ago | Updated 7 days ago