Onsite Service Engineer Your mission as the Onsite Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. You will Report into t
Pega Decisioning Developer Dallas, TX (3 Days onsite in a week) Longterm Contract Located in Dallas, in office 3 days a weekMin 10 years of hands on Pega Decisioning (CDH Customer Decisioning Hub) development5 years of Telecom experience in Pega CDHExperience in Personalization, Next Best Action in PegaRelevant certifications in Pega (CDH)
Product Manager Notifications background Dallas, TX Job description: Customer Notification Product Analyst is responsible for creating timely communications to customers regarding important updates about their Services, often utilizing email, SMS, or push notifications, with a primary focus on maintaining clear and consistent customer communication to ensure a positive experience. It also involves analyzing and extracting key insights to optimize notification delivery, improve user experience,
Role: Data Scientist Location: Dallas, TX W2 Role Key Responsibilities: Research, prototype, and develop AI/ML solutions to build personalized systems. Build, deploy and analyze AI/ML solutions and perform statistical experiments when deploying new AI products. Analyze and segment customer data and clearly visualize customer behavior to make product decisions. Stay up to date with emerging technology and learn new technologies/libraries/frameworks Learn and partner with peers across multipl
An Inside Order Specialist is responsible for accurately processing customer orders for Public Safety Answering Points (PSAPs) including ASE / AVPN and other telecommunications services, by collecting and inputting detailed information into order forms/internal systems, ensuring timely order fulfilment and adherence to company policies and procedures while maintaining a high level of customer service. Typical tasks may include, but are not limited to, the following: Order Entry: Receive customer
IDR is seeking a Site Reliability Engineer to join one of our top clients in Irving, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Site Reliability Engineer: The Software Development Engineering team contributes to all areas of development as a member of an Agile Scrum team. Day to day will be enhancing Generative AI applications by integrating Proof of Concept users. D
HI, Position: Amazon Connect Solutions Consultant Location: Irving, TX Duration: 6 Months Contract to Hire Qualifications: Over 10 years of experience in CCaaS solutions, including Amazon Connect. Expertise in telephony systems, SIP trunking, and voice communication protocols. Proficiency in designing and implementing advanced Amazon Connect features like Contact Lens, Workforce Management, and Amazon Q. Strong knowledge of AWS services, including Lambda, DynamoDB, and S3. Advanced knowledge of
Job Description:We are seeking an experienced Data Scientist to join our team and drive impactful customer analytics initiatives for our B2C clients in the Insurance, Banking, or Retail domains. The ideal candidate will have strong hands-on experience in customer segmentation, statistical modeling, and modern data science tools. Responsibilities: Analyze large-scale customer data to uncover trends, patterns, and actionable insights Develop and implement customer segmentation strategies to drive
IDR is seeking a dynamic and customer-focused Product Manager to join one of our top clients in Coppell, TX. This is an exciting opportunity for someone who thrives on building cohesive, cross-platform guest experiences. If you're passionate about connecting the dots between business goals and the end-to-end customer journey - not just managing isolated features - this role is for you! Position Overview for the Product Manager: Lead strategic product initiatives focused on delivering a seamles
IBMDallas HybridSAP BRIM SAP S4 BRIM Consulting Resource:We need 1 SAP S4 BRIM senior technical consulting resource to join an application transformation project. This resource will be assisting with technical area of the project and conducting design reviews, system performance testing plan and support and other technical aspect of project from SAP S4 technology perspective. This person will be working with our current system integrator and making sure project technical requirements are underst
SAP S4 BRIM SME Work Location: Dallas, TX (Hybrid-Onsite) SAP S4 BRIM Consulting Resource: We need 1 SAP S4 BRIM senior technical consulting resource to join an application transformation project. This resource will be assisting with technical area of the project and conducting design reviews, system performance testing plan and support and other technical aspect of project from SAP S4 technology perspective. This person will be working with our current system integrator and making sure projec
Hi, Greetings of the day!! SAP S4 BRIM SME Work Location: Dallas, TX (Onsite) SAP S4 BRIM Consulting Resource: We need 1 SAP S4 BRIM senior technical consulting resource to join an application transformation project. This resource will be assisting with technical area of the project and conducting design reviews, system performance testing plan and support and other technical aspect of project from SAP S4 technology perspective. This person will be working with our current system integrator and
Job Title: SAP S4 BRIM SME Location: Dallas, TX Onsite Duration: 12+ Months W2 / 1099 Contract SAP S4 BRIM Consulting Resource: We need 1 SAP S4 BRIM senior technical consulting resource to join an application transformation project. This resource will be assisting with technical area of the project and conducting design reviews, system performance testing plan and support and other technical aspect of project from SAP S4 technology perspective. This person will be working with our current syste
Position title: SAP S4 BRIM Consultant Location: Dallas/LA/GA Duration: Fulltime/Contract to Hire/Contract to W2 Job Description: We need 1 SAP S4 BRIM senior technical consulting resource to join an application transformation project. This resource will be assisting with technical area of the project and conducting design reviews, system performance testing plan and support and other technical aspect of project from SAP S4 technology perspective. This person will be working with our current
Required Skills & QualificationsProven experience in customer support, technical support, or a similar role. Strong problem-solving and troubleshooting skills with a detail-oriented mindset. Ability to work with multiple systems and tools (Zendesk, CRM platforms, order management tools). Excellent communication skills both written and verbal with a customer-first approach. Analytical mindset to identify trends and propose solutions for process improvements. Preferred SkillsFamiliarity with autom
8+ years of experience in enterprise digital initiatives or software development as a Product Owner or similar role.Experience with content management systems, particularly NodeJS APIIn-depth knowledge of NodeJS APIStrong understanding of enterprise digital platforms such as CRM, ERP, and PIM systems.Familiarity with data interchange and customer journey engagement enabled by API Management platforms.Demonstrated experience in backlog management, writing user stories, and iterative development.E
Decompose features into user stories w/testable acceptance criteria (including reporting acceptance criteria if applicable)Understand the overall product vision including customer experience, define the approach within the scrum team and ensure it is communicated to all scrum team membersCollaborate with other Agile Teams to identify/create dependenciesScrum with UX and development teams to work on backlog grooming, prioritize bug fixes, UX improvements and feature expansion/eliminationEnsures g
Job DescriptionJob DescriptionWhat you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.Contact customer representative and ascertain equipment/systems problems.Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge, and fire pumps.Follow prescribed troubleshooting procedures and
10years of experience in strategic AI implementation specializing in customer machine learning solutions, predictive and prescriptive solutions, prompt engineering, AI Agents (at least one production grade implementation) etc. Key skills required are: Proficient in large language models with expertise in any one of the leading LLMs Chatgpt, Claude, Gemini etc. Experience creating at least 1 production grade AI Agents for any of the use case Should have experience implementing AI solution to anal
The following requirement is open with our client. Client : Infosys Title : SAP Vistex Consultant Location : Irving, TX (Onsite) Duration : 12+ Months Relevant Experience (in Yrs.) : 10+ Detailed Job Description: At least 10+ years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes 10+ years in business analysis, requirements definition, and building SAP systems solutions. SAP functional experience specializing in design and configuratio
