customer Jobs in Illinois

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Customer Service Agent

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Position: Customer Service Agent Location: Remote Job Type: Contract Job Description: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an essential part of this r
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Posted 14 hours ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

•

Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track
Posted 33 days ago | Updated 9 hours ago

Web Analyst - Customer Journey Analytics

Objective Paradigm

•

Chicago, Illinois, USA

Contract

We re looking for a data-driven Web Analyst with strong expertise in Google Analytics 4 (GA4) and dashboard development to transform web data into clear, actionable insights. In this role, you'll support critical business decisions by analyzing user behavior, performance trends, and digital experience metrics, and by visualizing your findings through compelling dashboards in tools such as Looker Studio, Tableau, and Power BI. Key Responsibilities Analyze website performance and user behavior usi
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Posted 1 day ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

•

Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes
Posted 33 days ago | Updated 9 hours ago

Business Architect (MarTech) - Digital Customer Experience, Financial Services

Capgemini America, Inc.

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Chicago, Illinois, USA

Full-time

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe sam
Posted 12 days ago | Updated 20 hours ago

Customer Communication Management (CCM) Product Owner

Capgemini America, Inc.

•

Chicago, Illinois, USA

Full-time

Key Responsibilities: Own and drive the product vision and roadmap for Smart Communications / Document management capabilities. Define and prioritize features, user stories, and product backlog items (PBIs) to align with business goals and regulatory requirements. Collaborate with cross-functional teams including business stakeholders, architects, and developers to ensure end-to-end understanding of the document lifecycle (e.g., origination, HR, partner onboarding). Lead the design and implement
Posted 6 days ago | Updated 20 hours ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 1 day ago | Updated 1 day ago

Customer Success Analyst

HonorVet Technologies

•

Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h
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Posted 19 hours ago

Customer Service Analysts/Contact Center Support - Remote - Only W2 - Direct offer role

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 11 hours ago

Technical Support and Customer Service Associate (32581)

Myticas LLC

•

Chicago, Illinois, USA

Contract

Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 2nd shift - 12 pm to 9 pm, Tuesday thru Saturday Work Type: Fully Remote Myticas is actively seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team. This role is perfect for someone with a passion for helping others, a knack for troubleshooting, and the ability to thrive in a fast-paced, tech-forward environment. A
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Posted 1 day ago | Updated 9 hours ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 15+ months contract to opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77216 Pay Range: $19 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to r
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Posted 1 day ago

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an
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Posted 6 days ago

Sr. Customer Success Manager

Software Guidance & Assistance

•

Chicago, Illinois, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Customer Success Manager for a CONTRACT assignment with one of our premier SaaS clients in Chicago, IL . We are hiring a Senior Customer Success Manager to join our Digital Experience Cloud team. To achieve the significant opportunity ahead, Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers. In this role, you will serve as an industry-specialized Customer Succe
Posted 34 days ago | Updated 10 hours ago

Customer Data Platform (CDP) SME

VDart, Inc.

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Remote

Contract, Third Party

Job Title: Customer Data Platform (CDP) SME Location: Remote Duration/Term: Long Term Contract About the Role: We are seeking a Subject Matter Expert (SME) with proven expertise in Composable Customer Data Platforms (CDP), specifically with hands-on implementation experience using Hightouch or Segment CDP. This specialist will work closely with marketing, data engineering, and product teams to design, build, and scale data-driven customer experiences by unifying and activating customer data acr
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Posted 4 days ago

Lead CRM Developer - MS Dynamics 365 Customer Engagement (CE) & AI Integration

Advent Global Solutions, Inc.

•

Moline, Illinois, USA

Contract

Lead CRM Developer - MS Dynamics 365 Customer Engagement & AI Integration Location: Moline, IL, 100% onsite Duration: 6-12 Months+ Tax Term: W2 Job Summary: We are seeking a highly experienced Lead CRM Developer with deep expertise in Microsoft Dynamics 365Customer Engagement and AI integration, particularly with Microsoft Copilot and the Power Platform. This role will lead the design and development of intelligent CRM solutions that leverage AI to enhance user experience, automate processes, a
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Posted 13 days ago | Updated 7 days ago

Customer Engagement Manager - Cloud Migration & Portfolio Management

Byteware Inc.

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Remote

Contract

14-16 years of experience with 7+ years of Program management14 plus years of IT Infrastructure experienceExperience in managing large-scale cloud migration projects.Knowledge of IT infrastructure, networking, and security principles.Experience with Migration, Modernize and DevOps practices and tools.Familiarity with compliance and regulatory requirements related to cloud computingMinimum of 7 years of experience in project management, with a focus on cloud computing and migration projects.Extre
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Posted 1 day ago | Updated 1 day ago

Customer Authentication Engineer

Kforce Technology Staffing

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Remote or Birmingham, Alabama, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Customer Authentication Engineer for a remote role (must work Central or Eastern Time Zone). Candidates must provide their own equipment; VDI access provided. Summary: Our client is seeking a Customer Authentication Engineer to support and enhance the company's identity and access management systems. The Customer Authentication Engineer will play a key role in developing, maintaining, and optimizing customer authentication journeys using m
Posted 25 days ago | Updated 5 hours ago

Associate Director, Customer Experience & Omnichannel Enablement

Horizontal Talent

•

Chicago, Illinois, USA

Full-time

Join a dynamic team as an Associate Director, Customer Experience & Omnichannel Enablement, where you'll drive innovation and enhance customer experiences for leading clients. This remote opportunity offers a chance to work with cross-functional teams to transform digital marketing strategies and elevate enterprise-wide customer engagement. Responsibilities Develop and implement customer experience strategies across multiple channels Collaborate with clients to enhance digital marketing capabili
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Posted 29 days ago | Updated 9 hours ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

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Remote or Aiken, Texas, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 8 days ago | Updated 9 hours ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

•

Remote or Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 8 days ago | Updated 9 hours ago