customer Jobs in Raleigh, NC

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Mainframe COBOL, Customer/1, Billing Finance

Techim INC

•

Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 12 days ago | Updated 2 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 36 days ago | Updated moments ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 07+ Months Contract opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-67339 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Schedule: 8 AM - 4:30 PM
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Posted 4 days ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 17 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 2 hours ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 50 days ago | Updated 8 hours ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 36 days ago | Updated moments ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 15 days ago | Updated 3 hours ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 3 hours ago

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

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Raleigh, North Carolina, USA

Full-time

Overview We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunity to drive meaningful customer impact in commercial banking
Posted 2 days ago | Updated moments ago

Electrical Hardware Design Engineer

Zachary Piper Solutions, LLC

•

Raleigh, North Carolina, USA

Full-time

Piper Companies is seeking a Electrical Hardware Design Engineer to support an emerging industry leader in technology. This position will be on-site in Raleigh, NC. The Electrical Hardware Design Engineer will design and develop complex technologies with regards to hardware specifications. Responsibilities of the Electrical Hardware Design Engineer include: Circuit design at the PCB level. Design, documentation, and testing of production designs and prototypes. Continuous support of hardware
Posted 8 days ago | Updated 1 hour ago

Labs Transportation Supervisor

Cigniti Technologies Inc

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Raleigh, North Carolina, USA

Contract

Job Title : Labs Transportation Supervisor Location: North Carolina - Triangle Area (Raleigh, Durham, Chapel Hill) Duration: Long-term TOP (3) REQUIRED SKILLSETS: Computer proficiency. Ability and desire to learn new systems Excellent people and problem resolution skills (customers, sales, vendors, lab personnel) Detail oriented. Excellent verbal and written communication skills. Responsibilities- Review and Resolve Data Issues from Daily SAS Reports Review VCR Completion Data for each Market Re
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Posted 8 days ago

Senior .NET Core/React / Telecom / Hybrid in Raleigh, NC

Motion Recruitment Partners, LLC

•

Raleigh, North Carolina, USA

Full-time

Job Description For their next customer service enterprise solution, an American technology firm that specializes in developing innovative telecommunication sales is seeking a Senior.NET Engineer to join their team. In this position, you will develop solutions using C#, .NET Core, React, SQL, and Azure DevOps. You will have the chance to join an amazing team of highly skilled and talented developers and learn from some of the best in the business. The focus of this role is developing software ap
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Posted 16 days ago | Updated 12 hours ago

Embedded Engineer

Zachary Piper Solutions, LLC

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Raleigh, North Carolina, USA

Full-time

Piper Companies is seeking a Embedded Engineer (Raleigh) for a company that enables software solutions across a wide variety of Datacenter, Service-Provider and Enterprise products. You would join committed and passionate engineers working on core networking/fabric technologies. Must be local to Raleigh, NC Responsibilities of the Embedded Engineer: Collaborate with cross-functional teams in order to assist with new features, issues, and customer support for the open-source server Participate
Posted 12 days ago | Updated 1 hour ago

Fire Alarm Installer

Johnson Controls

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Raleigh, North Carolina, USA

Full-time

Job DescriptionWhy work at Johnson Controls Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that is safe, comfortable, and sustainable. Our diverse global team of 117,000 experts in more than 150 countries creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. What you will do This Skilled Fire Alarm Installer position involves inst
Posted 32 days ago | Updated 3 hours ago

System Administrator- Mid Level

Software Technology Inc

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Raleigh, North Carolina, USA

Contract, Third Party

Job title: System Administrator- Mid Level Location: 3700 Wake Forest Rd., Raleigh, NC 27609 Duration: 6 Months Interview: Webcam Interview Only Seeking an excellent desktop support for activities such as troubleshooting, software installs, PC replacements, imaging, equipment inventories, PC maintenance, applying critical updates, documenting tickets, customer onboardings, and off-boardings. **This is an onsite position. Support customers using good customer service skills including the abili
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Posted 23 days ago | Updated 1 day ago

Software Engineer Consultant - Pega CDH (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Pega CDH Specialist who is solely focused on Pega Customer Decision Hub (CDH) to join our team. The ideal candidate will have deep expertise in 1:1 customer engagement, Next-Best-Action strategies, decisioning logic, and real-time customer interactions using the Pega CDH platform. This role is critical in driving personalized, data-driven marketing and customer experience
Posted 19 days ago | Updated moments ago

Software Engineer Consultant - Pega CDH (Remote)

First-Citizens Bank & Trust Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Pega CDH Specialist who is solely focused on Pega Customer Decision Hub (CDH) to join our team. The ideal candidate will have deep expertise in 1:1 customer engagement, Next-Best-Action strategies, decisioning logic, and real-time customer interactions using the Pega CDH platform. This role is critical in driving personalized, data-driven marketing and customer experience
Posted 19 days ago | Updated moments ago

1st Line Risk Program project manager

IT Avalon

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Apex, North Carolina, USA

Full-time

Financial services company looking for Project Manager with 1st Line Risk Program/Project experience. Must have banking experience plus Jira, Sharepoint, Excel. Program is directly responsible for identifying, managing, and mitigating risks in day-to-day operations. Team is responsible for and PM should be knowledgeable in: Ensuring products and services comply with bank policies and regulations Performing customer due diligence (e.g., KYC) Monitoring transactions for anomalies Escalating issues
Posted 26 days ago | Updated moments ago

Network Security Engineer

Zachary Piper Solutions, LLC

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Morrisville, North Carolina, USA

Full-time

Piper Companies is searching for an experienced Network Security Engineer to work two days per week onsite in Morrisville, NC . The ideal Network Security Engineer will have extensive experience in deploying and configuring Cisco Identity Services Engine (ISE) and Cisco ASA Firewalls / Firepower in a customer-facing post-sales role. Responsibilities for the Network Security Engineer: Deploy and configure Cisco ISE and Cisco ASA Firewalls / Firepower solutions for various enterprise clients, en
Posted 44 days ago | Updated 1 hour ago