customer Jobs in Raleigh, NC

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Business Consultant - Analytics & Digital Customer Experience

First-Citizens Bank & Trust Company

•

Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that can be hired in several markets across the United States. Preference is given to locations near FCB hubs. We are seeking a strategic, experienced Adobe Enterprise Architect to join our Direct Bank Digital team and drive the enterprise vision and technical execution of the Adobe Experience Cloud ecosystem-specifically Real-Time CDP, Adobe Journey Optimizer (AJO), Adobe Target, and Adobe Analytics. This individual will play a pivotal role in enabling a seamless
Posted 23 days ago | Updated moments ago

Business Consultant - Analytics & Digital Customer Experience

First-Citizens Bank & Trust Company

•

Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that can be hired in several markets across the United States. Preference is given to locations near FCB hubs. We are seeking a strategic, experienced Adobe Enterprise Architect to join our Direct Bank Digital team and drive the enterprise vision and technical execution of the Adobe Experience Cloud ecosystem-specifically Real-Time CDP, Adobe Journey Optimizer (AJO), Adobe Target, and Adobe Analytics. This individual will play a pivotal role in enabling a seamless
Posted 23 days ago | Updated moments ago

Customer Order Management Lead Infor M3

Voto Consulting LLC

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Remote

Contract

Location: Remote (USA) Interview Process: Video Interview Role Overview:Grant Thornton is seeking a Customer Order Management Lead with strong functional expertise in Infor M3 to lead the sales workstream of a key implementation project. This is a full-time consulting role focused on process design, system configuration, functional specifications, testing, and supporting go-live activities within the Infor M3 platform. Key Responsibilities:Lead the sales workstream related to customer order m
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Posted 27 days ago

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi
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Posted 8 days ago | Updated 1 day ago

SAP Customer Data Platform (CDP) Expert

Key Infotek LLC

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Remote

Contract, Third Party

Job Title: SAP Customer Data Platform (CDP) Expert Job Description: We are seeking a highly skilled SAP Customer Data Platform (CDP) Expert to join our team. In this role, you will be responsible for the successful implementation, optimization, and management of SAP's Customer Data Platform solutions. You will work with cross-functional teams to unify customer data from multiple sources, ensuring a seamless and personalized customer experience across all touchpoints. This role requires strong te
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Posted 23 days ago | Updated 9 days ago

SAP Customer Data Cloud (CDC) Expert

Key Infotek LLC

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Remote

Contract, Third Party

Job Title: SAP Customer Data Cloud Expert Job Description: We are seeking a highly skilled SAP Customer Data Cloud (CDC) Expert to join our team. In this role, you will be responsible for implementing, configuring, and optimizing SAP Customer Data Cloud (formerly Gigya) solutions to help businesses manage customer identities, preferences, and data. You will work closely with marketing, IT, and data teams to ensure seamless integration of customer data into personalized customer journeys, data pr
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Posted 23 days ago | Updated 9 days ago

Microsoft Teams Customer Engineer-

JDA TSG

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Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated comp
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Posted 4 hours ago

Customer Service Representative-Remote (Healthcare Claims)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative-Remote (Healthcare Claims) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Healthcare Claims) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encour
Posted moments ago

Customer Billing & Order Management Expert

VDart, Inc.

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Remote

Third Party, Contract

Job Title: Customer Billing & Order Management Expert Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1 Billing: Lead the design,
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Posted 8 hours ago

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

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Remote

Contract, Third Party

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1
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Posted 12 hours ago

Associate, Customer Care

Xoriant Corporation

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Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional
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Posted 3 days ago | Updated 22 hours ago

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 1 day ago | Updated 10 hours ago

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

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Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
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Posted 2 days ago | Updated 1 day ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

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Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 2 days ago

NICE CxCloud Subject Matter Expert (SME) for Customer SDAP (Standard Data Access Platform) Program

eNcloud Services LLC

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Remote

Third Party, Contract

Title: NICE CxCloud Subject Matter Expert (SME) for Customer SDAP (Standard Data Access Platform) Program Location: Remote Time Zone: NY area to be supported. Must work East Coast hours(M-F 8:30AM ET until 5:30PM including lunch) Security Clearance: Must have HIGH Security Clearance Job Description: Using provided computing infrastructure and hardware, The NICE CxCloud Subject Matter Expert (SME), will work with the customer team to serve as the subject matter expert and API designer for the N
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Posted 1 day ago

Customer Personalization Manager Healthcaref

Custom Staffing

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Remote

Contract

Customer Personalization Manager Marketing 6 months extension likely New York, NY - position is remote, must be able to work on EST time zone $50.00-$60.00 per hour w2 No corp to corp or 3 rd party agencies We are looking for a Customer Personalization Manager to join our team of professionals for our Healthcare Client!! This is 100% remote on EST time zone Selected individual will have the following skills: Data Analysis & Segmentation Understanding audience data to create targeted experiences.
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Posted 3 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 3 days ago | Updated moments ago

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi
Posted 4 days ago | Updated moments ago

Customer Service

Techim INC

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Remote

Full-time

We are seeking a reliable and customer-focused Helpdesk Support professional to provide first-level technical assistance to end-users. The role involves troubleshooting hardware, software, and network issues, answering queries via phone, email, or chat, and ensuring prompt resolution or escalation as needed. The ideal candidate will have strong problem-solving skills, excellent communication, and a good understanding of IT systems and customer service principles.
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Posted 7 days ago | Updated 3 days ago

Customer Support Engineer - ADMS S3 Core (DMS/OMS) || 100% Remote

VeridianTech

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Texas, USA

Full-time

100% Remote Job Description Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools. Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods Thanks and Regards Pushpendra Singh
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Posted 3 days ago | Updated 3 hours ago