customer Jobs in Raleigh, NC

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Senior Customer Solutions Engineer (Rocket Zack)

Wise Equation Solutions Inc.

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Remote

Contract

Job Title: Senior Customer Solutions Engineer (Rocket Zack) Location: 100% Remote Duration: 12+ Months Contract on W2 Experience: 10+ years Job Description: Client is seeking a Senior Customer Solutions Engineer to join our Professional Services team to implement and configure Rocket Zack, our mainframe console automation and message management solution. This role requires a blend of system-level automation expertise, deep mainframe knowledge, and attention to operational continuity. Mainframe
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Posted 13 hours ago | Updated 12 hours ago

Senior Customer Solutions Engineer Rocket Zeke

Wise Equation Solutions Inc.

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Remote

Contract

Job Title: Senior Customer Solutions Engineer Rocket Zeke Location: 100% Remote Duration: 12+ Months Contract on W2 Experience: 10+ years Job Description: Client is seeking a highly skilled and experienced Senior Customer Solutions Engineer to join our professional services team, specializing in the implementation, configuration, and support of Rocket Zeke, our enterprise job scheduling and workload automation solution for IBM mainframes. This role requires deep expertise in mainframe operation
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Posted 13 hours ago | Updated 12 hours ago

Senior Customer Solutions Engineer (Rocket Enterprise Orchestrator)

Wise Equation Solutions Inc.

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Remote

Contract

Job Title: Senior Customer Solutions Engineer (Rocket Enterprise Orchestrator) Location: 100% Remote Duration: 12+ Months Contract on W2 Experience: 10+ years Job Description: Client is seeking a Senior Customer Solutions Engineer to join our Professional Services team to implement and configure Rocket Enterprise Orchestrator (EO), our advanced workload automation and orchestration platform. This role requires deep technical skills in enterprise automation, cross-system integration, and client
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Posted 13 hours ago | Updated 12 hours ago

Customer Support - 100% Remote

Empower Professionals

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Remote

Full-time

Role: Customer Service Analyst/Contact Center Support Location:100% Remote Duration: 12+ Months Rate: $13.50/hr on W2 Need to provide photo ID copy at time of submission Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blin
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Posted 15 hours ago | Updated 13 hours ago

Customer Service Analysts/Contact Center Support - 100% Remote - Direct offer role - Only W2

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 14 hours ago | Updated 14 hours ago

Customer Support Process Manager

Javen Technologies, Inc

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Remote

Contract

Customer Support Process Manager Contract Location: San Francisco, CA 100 % Remote Direct Client Key Skills: Customer Support Process ManagementDesigning, optimizing, and managing end-to-end support workflows.Business Process Improvement & ReengineeringUsing tools like SIPOC, Value Stream Mapping, and Six Sigma to improve efficiency and quality.Cross-Functional CollaborationWorking with Product, Engineering, IT, Security, and Customer Success to align support strategies.CRM & Support Tools Exp
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Posted 1 day ago

Remote Oracle Utility Customer Care & Services CCS Designer Consultant

Diversified Technology, Inc.

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Remote

Third Party, Contract

DTI has an immediate need for one of our public utility clients who is seeking a highly skilled and detail-oriented CCS Conversion Designer to support a long-term enterprise system transformation initiative. The ideal candidate will bring experience in data mapping, conversion logic design, and technical coordination related to CCS (Customer Care & Services) conversions. This is a hybrid role requiring onsite presence in San Antonio, TX from Tuesday through Thursday each week. Key Responsibiliti
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Posted 3 days ago | Updated 2 days ago

Customer Journey Analytics (CJA) / Adobe Experience Platform (AEP) Lead

Connexions Data Inc

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Remote

Contract, Third Party

Customer Journey Analytics (CJA) / Adobe Experience Platform (AEP) Architect Duration: 6+ Months Location: TX Skill: AEP , CJA Exp: 12+ Years
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Posted 6 hours ago

QA Automation Lead-6 Months Contract-Remote opportunity-Direct Customer

Accion Labs

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Remote

Contract, Third Party

Greetings from Accion Labs, Our direct Client is looking for QA Automation Lead-6 Months Contract-Remote opportunity. Job Description: Primary skills : QE Leadership, CI/CD Pipelines, Devops, Test Automation Required Skills & Experience: 10+ years of experience in software engineering, QA/QE, or test automation, including: 2+ years supporting or maintaining test automation frameworks. Strong JavaScript development skills: C# familiarity is a plus but not essential. Deep understanding of QE pro
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Posted 2 days ago | Updated 2 days ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes
Posted 57 days ago | Updated 5 hours ago

Customer 360 Architect - Remote, USA.

Avance Consulting

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Remote

Third Party, Contract

Customer 360 Architect Remote, USA 8-12+ Months Contract Job Description Summary: As a Data Architect establishing Customer 360 connecting Customer Master data with multiple CRM / ERP transactional data feeds. In this role you will lead a team of developers in driving a robust, scalable and business friendly solution to establishing Customer 360 including setting up the right data models as well as intuitive visualizations. You will translate business use cases for Customer 360 into technical d
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Posted 2 days ago

Customer Journey Analytics Architect - Remote / Telecommute

Cynet Systems

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Remote

Contract

Job Description: Designs and oversees the overall technical architecture for data ingestion and management within Adobe Experience Platform, which is the foundation for CJA. Designs and plans the XDM (Experience Data Model) schema architecture along with CJA analytics fields groups and schema Oversees the creation and configuration of datasets in AEP which would be leveraged to define CJA data views. Manages data ingestion strategies (e.g., Web SDK, Adobe Analytics Source Connector, other APIs).
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Posted 14 hours ago

SaaS Customer Support Manager

Vaco by Highspring

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Raleigh, North Carolina, USA

Full-time

SaaS Technical Customer Support Manager Summary:TheManager of Customer Care will be responsible for the day-to-day activities of the supportteam. Your responsibilities include ensuring the satisfaction of all customers through effective andefficient delivery of support. In this role, you will develop the team and their skills relative to ongoinggeneral product knowledge and related technology knowledge and experience. You will be responsiblefor managing all work to ensure it is completed on time
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Posted 9 days ago

Lead Customer Success Engineer / Fully Remote / Start up

Motion Recruitment Partners, LLC

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Remote or Los Angeles, California, USA

Full-time

A fast-growing startup in the advertising space is looking for a Lead Customer Success Engineer to join their fully remote team. This is a full-time position, and while you can be based anywhere in the U.S, you must be available during U.S. working hours. The company builds B2B SaaS solutions that empower brands with rich data and campaign insights, using tools like Python, SQL, JavaScript, and Google App Scripts. This is a rare hybrid role combining technical problem solving, client engagement
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Posted 3 days ago | Updated 4 hours ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track
Posted 57 days ago | Updated 5 hours ago

SaaS Customer Support Specialist

Vaco by Highspring

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Raleigh, North Carolina, USA

Full-time

SaaS Technical Customer Support Specialist Summary: This position needs a motivated, passionate techno-functional professional who is driven by customer satisfaction and results. Though prior experience is always a plus, this role really requires someone who has the right aptitude to jump head first into the organization and grow alongside the business regardless of background. This is a unique opportunity in that you are able to get in on the ground floor of the next high growth tech company in
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Posted 15 days ago

Customer Service Agent/Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Position: CSR Location: Remote Rotational shifts Yes JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential p
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Posted 1 day ago | Updated 15 hours ago

SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager

VDart, Inc.

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Remote

Contract, Third Party

Job Title: SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager Location: Remote, USA Duration / Term: Long-Term Contract Job Description We are seeking a highly skilled and customer-focused SAP Digital Customer Engagement Manager (DCEM) to lead end-to-end engagement and service delivery for SAP S/4HANA Private Cloud customers. The ideal candidate will have deep technical expertise in SAP Basis, SAP S/4HANA, and cloud platforms such as Azure, AWS, and Google Cl
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Posted 7 days ago

Customer care executive

Incedo Inc

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Remote

Full-time

Location- Remote Client- Incedo Duration-Full-Time role with Incedo Responsbilitties- Candidate should have 5 years experience as a customer service Candidate should have excellent communication in English and French. Candidate must have excellent experience with banking or finance domain. Candidate must have some knowledge about sales. Candidate must have managed inbound and outbound calls.
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Posted 6 days ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 21 days ago | Updated 3 days ago