customer Jobs in Texas

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Customer Project Manager

GDH

•

Remote

Contract, Third Party

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 8 days ago | Updated 3 days ago

Microsoft Teams Customer Engineer- Teams Apps Development

JDA TSG

•

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compa
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Posted 60+ days ago | Updated 30 days ago

Customer service Agent

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 6 days ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 38 days ago | Updated 3 hours ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

•

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 52 days ago | Updated 12 days ago

Senior, Software Engineer - Full Stack Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world'
Posted 1 day ago | Updated 5 hours ago

Firmware BIOS - Customer Solutions Architect

AMD (Advanced Micro Devices)

•

Austin, Texas, USA

Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellenc
Posted 6 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 6 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

•

Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 34 days ago | Updated 5 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 5 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 49 days ago | Updated 5 hours ago

Genesys CX with Snowflake and Reporting

Avance Consulting

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Texas City, Texas, USA

Full-time

Job Description Skill: Genesys CX with Snowflake and Reporting Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Snowflake and Reporting. Contact Center Routing experience. Experience with Onprem Genesys. Roles & Responsibilities: Mandatory: Experience working with Genesys Snowflake platform for historical reporting. Strong foundation in data analytic, data engineering and cloud platforms with specific experience in Elasticsearch and Kibana. SQL Proficiency for data manip
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Posted 2 days ago

Pega Decisioning Developer

InfoVision, Inc.

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Dallas, Texas, USA

Contract, Third Party

Min 10 years of hands on Pega Decisioning (CDH Customer Decisioning Hub) development5 years of Telecom experience in Pega CDHExperience in Personalization, Next Best Action in PegaRelevant certifications in Pega (CDH)
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Posted 1 day ago

Mobile Device Management Engineer

Boston Associate Software Systems

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Remote

Contract

Experience in MDM solutions Experience in customer service and client-facing roles. Proficiency with Intune and Azure tools. Detail-oriented with a focus on process and quality
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Posted 1 day ago

Technical Support Specialist

Talent Groups

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Remote

Contract

Title: Technical Support Specialist Location: Westminster, CO (80021) / Remote Employment Type: 6-Month W2 Contract (No C2C or Sponsorship) Join a leading enterprise software company in Westminster, CO, as a Technical Support Specialist. Ideal candidates should have previous experience in high-volume technical support settings, proficiency in Microsoft Excel and Word, and effective customer communication skills. Requirements: 2 years of experience in chat, email, and phone customer support, demo
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Posted 3 days ago | Updated 3 days ago

Pega Decisioning Developer- Need Ex Verizon or NBA ( Next Best Action ) experience

SSTech LLC

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Dallas, Texas, USA

Contract

Title: Pega Decisioning Developer Location: Hybrid 3-days per week @ Dallas, TX Duration: Long-term contract You Have: 10 years of work experience. Hands on Pega Decisioning (CDH Customer Decisioning Hub) development Telecom experience in Pega CDH Experience in Personalization, Next Best Action in Pega Relevant certifications in Pega (CDH)
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Posted 1 day ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 10 days ago | Updated 1 hour ago

Helpdesk Specialist

Patriot Talent Solutions

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Remote

Contract

Remote | Helpdesk Specialist | Full-time We are actively recruiting a Helpdesk Specialist for our client in Knoxville, TN. This is a fully remote contract opportunity. This position is based out of the client's corporate office, and will supplement the service desk team. Ideally, you will possess substantial experience in managing phone queues and will have previously worked in a large corporate setting. Must be proactive, highly motivated, and prioritize exceptional customer support above all.
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Posted 1 hour ago

Gainsight Solution Architect

Enterprise Minds

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Remote

Contract

We are looking for a Gainsight Solution Architect. Popular CSM Tools: Gainsight: A comprehensive CSM platform focused on digital customer success and community engagement.ChurnZero: Known for its visibility and engagement monitoring to reduce churn.Planhat: Offers a 360-degree view of customer data and enables goal setting and playbooks for customer success.Totango: Provides real-time customer data, segmentation, and automated workflows.Zendesk: A popular platform for customer service and suppo
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Posted 10 days ago | Updated 1 day ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 16 days ago | Updated 16 days ago