customer Jobs in austin, tx

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Remote Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Overview Overview TheCustomerServiceAgent/Representative(CSR) is a pivotal role within the Contact Center who receives, investigates and resolvescustomerinquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general issues facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applicatio
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Posted 54 days ago | Updated 17 days ago

Customer Project Manager

GDH

•

Remote

Contract, Third Party

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 9 days ago | Updated 5 days ago

Customer service Agent

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 8 days ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 39 days ago | Updated 6 hours ago

Firmware BIOS - Customer Solutions Architect

AMD (Advanced Micro Devices)

•

Austin, Texas, USA

Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellenc
Posted 1 day ago | Updated 10 hours ago

Senior, Software Engineer - Full Stack Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world'
Posted 2 days ago | Updated 9 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 9 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 35 days ago | Updated 9 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 9 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 50 days ago | Updated 9 hours ago

iOS Technical Lead Developer

Judge Group, Inc.

•

Austin, Texas, USA

Contract

Location: Austin, TX Salary: $174,500.00 USD Annually - $209,500.00 USD Annually Description: Position: iOS Technical Lead Developer Locations: Hybrid in Lone Tree, CO | Southlake, TX | Raleigh, NC | Austin, TX Type: Full-Time Salary: $174,000 - $209,000/YR (In addition to the salary range, this role is also eligible for bonus or incentive opportunities) Our client is looking for a talented technologist to be the Lead iOS Developer for their Mobile Technology Suite. This is an opportunit
Posted 2 days ago | Updated 6 hours ago

Pega SSA

HAN IT Staffing Inc.

•

Austin, Texas, USA

Contract, Third Party

Role : Pega SSA Location : Austin, TX (On-site Role) Duration :Long Term Contract Job Description 10+ years of experience ,Pega Senior System Architect(SSA) is responsible for architecting and designing business applications using Pega PRPC and other Pega frameworks.Provides architecture and design guidance to project teams developing BPM/BRE solutions using Pega.,Provide thought-leadership to client across business and technical project dimensions solving complex business requirements,Develops
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Posted 4 days ago | Updated 2 days ago

Technical Writer

INNOVIT USA INC

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Austin, Texas, USA

Full-time, Part-time, Third Party, Contract

Hiring: W2 Candidates Only Visa: Open to any visa type with valid work authorization in the USA Customer Outreach: - Assist the Product Owner team with outreach to customers during peak TSDS Data Submission periods. - Document software and data submission issues reported by Education Service Center (ESC) and Local Education Agency (LEA) customers. - Present outreach findings to the Product Owner team, management, and division leadership. - Maintain regular communication with customers to unders
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Posted 1 day ago | Updated moments ago

Need Locals: Enterprise Architect -- Austin, TX / Hybrid Onsite /C2C/

Intellisoft Technologies

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Austin, Texas, USA

Third Party, Contract

Hi, Position: Enterprise Architect Location: Austin, TX (locals only) Duration: Long Term Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions.Analyzes customer service requirements and designs service solutions to meet those objectives.Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials.Maintai
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Posted 10 days ago

Data Annotator

Centific Global Solutions

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Remote or Austin, Texas, USA

Full-time

Spanish Data Annotator, Austin, TX - Hybrid / Remote Overview: We are seeking a detail-oriented Spanish Data Annotator to join our dynamic team. In this role, you'll play a crucial part in ensuring that the conversational AI model delivers a high-quality customer experience while meeting business objectives. Entry-level positions are encouraged but please apply also for more experienced/ Senior positions. Duties and Responsibilities: Verify data to improve the performance of the AI model.Review
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Posted 10 days ago | Updated 9 days ago

SAP CRM Consultant -- Austin, TX- Onsite Day 1

K Anand Corporation

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Austin, Texas, USA

Third Party, Contract

Title: SAP CRM Consultant Location: Austin, TX- Onsite Day 1 Duration: Long-term Job Type: Contract Experience: 10+ Years JOB DESCRIPTION: Unit Testing and Integration testing of SAP CRM processes with third Party Tools for End-to-End Process validations. Defect analysis and Issue Resolution - Fix the defects found in Unit Testing and Integration testing System Downtime Impact Analysis Executing the Test Scripts in Dev and Test Environments and documenting the defects. Cut-Over, Go-Live and Warr
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Posted 9 days ago | Updated 1 day ago

Sr Solution Architect/Austin, TX (Remote)-2 Months Contract

Suncap Technology

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Remote or Austin, Texas, USA

Contract

Position: Sr Solution Architect Location: Austin, Texas (Remote position but manager would prefer to have a resident that resides close to Austin, Tx or within Texas Mon-Fri (8AM-5PM)) Duration: 2 Months Contract Required Skills Proficiency in Power Scale: Demonstrated experience and comprehensive understanding of Power Scale. Upgrade and Maintenance Expertise: Proven experience in performing upgrades, maintenance, and validation. Knowledge Transfer Skills: Ability to effectively transfer know
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Posted 10 days ago | Updated 6 hours ago

Sales Analyst - Server Development Kit - Onsite

VIVA USA INC

•

Austin, Texas, USA

Contract

Title: Sales Analyst - Server Development Kit - Onsite Mandatory skills: computing, semiconductor industry, semiconductor market verticals, MS Office tool suites, Salesforce, Confluence, MS Sharepoint, Ariba, SAP, Oracle Agile PLM software, server ecosystem, reference servers, pre production silicon, pre production sales channels encompassing, pre production sales process, silicon, server reference boards, test equipment, Track end-to-end sales, produce system quotes, process customer purchase
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Posted 2 days ago

Business Analyst

M9 Consulting

•

Austin, Texas, USA

Contract

Hello All, Greetings for the day Title: Business Analyst Location: Austin, Texas (Hybrid Onsite (Position will be 4 days remote with 1 day (Wednesdays) required). Duration: 15+ Months Essential Skills and Competencies: State WIC or WIC Local Agency experience, BA Troubleshoots and consults on system problems and develops workable solutions.Develops training curricula and conducts formal training sessions covering assigned system modules.Designs, develops, coordinates, and conducts test cases for
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Posted 19 days ago

SAP CRM Consultant (Project implementation/Rollout experience)

K Anand Corporation

•

Austin, Texas, USA

Third Party, Contract

Position : SAP CRM Consultant (Project implementation/Rollout experience) Location : Austin TX ( Day 1 Onsite) Experience : 15+ Years Duration : Contract: 12 Months Experience SAP CRM with 5 years hands-on experience. Expected to have Project implementation/Rollout experience Job Description Conduct business process workshops with client IT and Business team and end users to formulate business solutions for production support Issues and CRs. Preparation of functional Specification, technical Enh
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Posted 3 days ago | Updated 2 days ago