customer Jobs in baltimore, md

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ICAM Customer Success Manager - Hybrid

General Dynamics Information Technology

•

Fort Meade, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Functional Experts Job Qualifications: Skills: Analytical Thinking, Business Process Improvements, Customer Service, Planning, Requirements Definition Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT is seeking a Customer Success Manager to support our Identity, Cr
Posted 1 day ago

ICAM Customer Success Manager - Hybrid

General Dynamics Information Technology

•

Fort Meade, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Functional Experts Job Qualifications: Skills: Analytical Thinking, Business Process Improvements, Customer Service, Planning, Requirements Definition Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT is seeking a Customer Success Manager to support our Identity, Cre
Posted 1 day ago | Updated 1 hour ago

CHRM Customer Service Rep

Halvik

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Greenbelt, Maryland, USA

Full-time

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special! Duties: Provide high level problem resolution to fully diagnose or respond to problems, escalating the prob
Posted 28 days ago

Customer Service Fundamentals Career Training Opportunity

Year Up United

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Baltimore, Maryland, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,
Posted 60+ days ago | Updated 2 hours ago

Customer Service Agent/Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Position: CSR Location: Remote Rotational shifts Yes JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential p
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Posted 2 hours ago

Customer Support Process Manager

Javen Technologies, Inc

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Remote

Contract

Customer Support Process Manager Contract Location: San Francisco, CA 100 % Remote Direct Client Key Skills: Customer Support Process ManagementDesigning, optimizing, and managing end-to-end support workflows.Business Process Improvement & ReengineeringUsing tools like SIPOC, Value Stream Mapping, and Six Sigma to improve efficiency and quality.Cross-Functional CollaborationWorking with Product, Engineering, IT, Security, and Customer Success to align support strategies.CRM & Support Tools Exp
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Posted 3 hours ago

Customer 360 Architect / Data Architect

ICS Global Soft, Inc.

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Remote

Contract, Third Party

Hello, Hope you are doing well. This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability Job Title : Customer 360 Architect Location : Remote Duration : Long-term Key Responsibilities: Understand and further refine business provided use cases for Customer 360 (example view Account Receivables for specific Customer hierarchies) and translate into transactional data sets needed from CRM (Salesforce) and ERPs (SAP and Oracle) Understand MDM, CD CDQ
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Posted 23 hours ago | Updated moments ago

Remote Oracle Utility Customer Care & Services CCS Designer Consultant

Diversified Technology, Inc.

•

Remote

Third Party, Contract

DTI has an immediate need for one of our public utility clients who is seeking a highly skilled and detail-oriented CCS Conversion Designer to support a long-term enterprise system transformation initiative. The ideal candidate will bring experience in data mapping, conversion logic design, and technical coordination related to CCS (Customer Care & Services) conversions. This is a hybrid role requiring onsite presence in San Antonio, TX from Tuesday through Thursday each week. Key Responsibiliti
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Posted 1 day ago | Updated 1 day ago

Technical Support and Customer Service Associate (32581)

Myticas LLC

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US

Contract

Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 3rd shift - 12 am to 9 am, Tuesday thru Saturday Work Type: Fully Remote Myticas is actively seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team. This role is perfect for someone with a passion for helping others, a knack for troubleshooting, and the ability to thrive in a fast-paced, tech-forward environment. As a
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Posted 6 hours ago

Customer 360 Architect - Remote, USA.

Avance Consulting

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Remote

Third Party, Contract

Customer 360 Architect Remote, USA 8-12+ Months Contract Job Description Summary: As a Data Architect establishing Customer 360 connecting Customer Master data with multiple CRM / ERP transactional data feeds. In this role you will lead a team of developers in driving a robust, scalable and business friendly solution to establishing Customer 360 including setting up the right data models as well as intuitive visualizations. You will translate business use cases for Customer 360 into technical d
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Posted 1 day ago

QA Automation Lead-6 Months Contract-Remote opportunity-Direct Customer

Accion Labs

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Remote

Contract, Third Party

Greetings from Accion Labs, Our direct Client is looking for QA Automation Lead-6 Months Contract-Remote opportunity. Job Description: Primary skills : QE Leadership, CI/CD Pipelines, Devops, Test Automation Required Skills & Experience: 10+ years of experience in software engineering, QA/QE, or test automation, including: 2+ years supporting or maintaining test automation frameworks. Strong JavaScript development skills: C# familiarity is a plus but not essential. Deep understanding of QE pro
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Posted 1 day ago | Updated 1 day ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

•

Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes
Posted 55 days ago | Updated 6 hours ago

Lead Customer Success Engineer / Fully Remote / Start up

Motion Recruitment Partners, LLC

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Remote or Los Angeles, California, USA

Full-time

A fast-growing startup in the advertising space is looking for a Lead Customer Success Engineer to join their fully remote team. This is a full-time position, and while you can be based anywhere in the U.S, you must be available during U.S. working hours. The company builds B2B SaaS solutions that empower brands with rich data and campaign insights, using tools like Python, SQL, JavaScript, and Google App Scripts. This is a rare hybrid role combining technical problem solving, client engagement
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Posted 1 day ago | Updated 6 hours ago

TMFORUM Customer Centricity and CX :: Remote

Quantum World Technologies Inc.

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US

Contract, Third Party

Position: TMFORUM Customer Centricity and CX Location: Remote Duration : Contract Job Summary: We are looking for a highly experienced Senior Consultant with a strong focus on TMFORUM Customer Centricity and Customer Experience. The role will drive impactful customer engagement strategies and experience transformation initiatives for global clients. Responsibilities: Lead customer experience transformation projects aligned with TMFORUM standards and frameworks. Analyze business needs to develo
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Posted 1 day ago | Updated 1 hour ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track
Posted 55 days ago | Updated 6 hours ago

SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager

VDart, Inc.

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Remote

Contract, Third Party

Job Title: SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager Location: Remote, USA Duration / Term: Long-Term Contract Job Description We are seeking a highly skilled and customer-focused SAP Digital Customer Engagement Manager (DCEM) to lead end-to-end engagement and service delivery for SAP S/4HANA Private Cloud customers. The ideal candidate will have deep technical expertise in SAP Basis, SAP S/4HANA, and cloud platforms such as Azure, AWS, and Google Cl
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Posted 6 days ago

Customer care executive

Incedo Inc

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Remote

Full-time

Location- Remote Client- Incedo Duration-Full-Time role with Incedo Responsbilitties- Candidate should have 5 years experience as a customer service Candidate should have excellent communication in English and French. Candidate must have excellent experience with banking or finance domain. Candidate must have some knowledge about sales. Candidate must have managed inbound and outbound calls.
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Posted 4 days ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 20 days ago | Updated 1 day ago

Remote - Oracle WACS Conversion Designer - Oracle's Work and Asset Cloud Service

Diversified Technology, Inc.

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Remote

Third Party, Contract

Role summary The WACS Conversion Designer Release 2 will be responsible for designing the end-to-end conversion strategy and data migration processes related to customer data for the Oracle Work and Asset Cloud Service (WACS) implementation. This role will ensure accurate extraction, transformation, cleansing, and loading of customer records from legacy systems into Oracle Cloud. It includes coordination with business, technical, and integration teams to validate data requirements, define mappi
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Posted 1 day ago | Updated 1 day ago

Technical Customer Support Lead

Randstad Digital

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Remote or Philadelphia, Pennsylvania, USA

Contract

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Technical Customer Support Lead Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Philadelphia, Pennsylvania job type: Contract salary: $33 - 43 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Manage mobile device inventory, incoming packages, replacement deployment and storage room organization daily.Resolve colleagues/
Posted 6 days ago | Updated moments ago