customer Jobs in chicago, il

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Web Analyst - Customer Journey Analytics

Objective Paradigm

Chicago, Illinois, USA

Contract

We re looking for a data-driven Web Analyst with strong expertise in Google Analytics 4 (GA4) and dashboard development to transform web data into clear, actionable insights. In this role, you'll support critical business decisions by analyzing user behavior, performance trends, and digital experience metrics, and by visualizing your findings through compelling dashboards in tools such as Looker Studio, Tableau, and Power BI. Key Responsibilities Analyze website performance and user behavior usi

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

Remote or Chicago, Illinois, USA

Full-time

Fast progressing companyRemote working environment About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Their product is tailored to align seamlessly with the workflows litigators already use-no st

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

Remote or Chicago, Illinois, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th

Sr. Customer Success Manager

Software Guidance & Assistance

Chicago, Illinois, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Customer Success Manager for a CONTRACT assignment with one of our premier SaaS clients in Chicago, IL . We are hiring a Senior Customer Success Manager to join our Digital Experience Cloud team. To achieve the significant opportunity ahead, Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers. In this role, you will serve as an industry-specialized Customer Succe

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc

100% Remote - Customer Service representative/Contact Center Support

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50/hr on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification

Customer Success Job Training Program

Year Up United

Chicago, Illinois, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Senior Cyber Security Engineer II (Customer Engagement Technology)

Walgreens

Deerfield, Illinois, USA

Full-time

Job Description Job Summary Protect Customer Engagement Technology (CET) organization's systems, networks, and data from cyber threats that include but not limited to Contact Center Platforms, Genesys, IVRs, Chat VA, 2 Way SMS, CPM, Salesforce and other as needed. Responsible for building, designing, documenting, implementing, maintenance and managing complex security solutions, as well as conducting threat assessments, vulnerability analyses, and incident response. Staying up to date on the l

Customer Service Representive (CSR) - REMOTE

RMS IT Solutions Inc

Remote

Contract

REMOTE ROLE LOCAL CANDIDATES ONLY (Must reside within 1.5 hours or 60 miles of Mason, OH) Job Summary: The Customer Service Representative (CSR) provides high-quality, multi-channel support to Luxottica customers via phone, chat, email, social media, and U.S. mail. The role focuses on problem resolution, customer satisfaction, and supporting business objectives to enhance the overall customer experience. Responsibilities: Provide service and support via various channels. Resolve customer issues

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put

Customer Project Manager

GDH

Remote

Contract, Third Party

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi

Customer Service Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 06+months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-78433 Pay Range: $16 - $16.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Working Hours: 12:30 PM to 9 P

Customer Success Analyst

HonorVet Technologies

Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h

Customer Engagement Manager - Cloud Migration & Portfolio Management_ Remote

EVEREST CONSULTING GROUP, INC

Remote

Contract

14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experience with Migration, Modernize and DevOps practices and tools. Familiarity with compliance and regulatory requirements related to cloud computing Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects

Customer Service Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 15+ months contract to opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77216 Pay Range: $19 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to r

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an

SAP Gigya Consultant Customer Data Cloud

Pandit View Software

Remote or Arkansas, USA

Contract

Job Title: SAP Gigya Consultant Customer Data Cloud (Remote, 25% Travel) Location: Remote (USA preferred) Travel: Up to 25% (as needed for client meetings, workshops, or implementation support) Job Type: Full-Time W2 only Experience Level: Mid to Senior-Level Rate: W2 only and Depends on Experience Position Summary: We are seeking a dynamic and experienced SAP Gigya Consultant to join our team. The ideal candidate will have hands-on experience implementing SAP Customer Data Cloud (Gigya) s