HI, Position: Amazon Connect Solutions Consultant Location: Irving, TX Duration: 6 Months Contract to Hire Qualifications: Over 10 years of experience in CCaaS solutions, including Amazon Connect. Expertise in telephony systems, SIP trunking, and voice communication protocols. Proficiency in designing and implementing advanced Amazon Connect features like Contact Lens, Workforce Management, and Amazon Q. Strong knowledge of AWS services, including Lambda, DynamoDB, and S3. Advanced knowledge of
Job Title: Senior Pega Decisioning (CDH Customer Decisioning Hub) Developer Location: Irving, TX (On-site 3 days a week) Job Description: We are seeking a Senior Pega Decisioning Developer with deep expertise in Pega Customer Decision Hub (CDH) to join our team in Dallas, TX. The ideal candidate will bring a minimum of 10 years of hands-on Pega development experience with a strong background in Telecom domain and a solid understanding of Personalization and Next Best Action (NBA) strategies usin
Job Description:We are seeking an experienced Data Scientist to join our team and drive impactful customer analytics initiatives for our B2C clients in the Insurance, Banking, or Retail domains. The ideal candidate will have strong hands-on experience in customer segmentation, statistical modeling, and modern data science tools. Responsibilities: Analyze large-scale customer data to uncover trends, patterns, and actionable insights Develop and implement customer segmentation strategies to drive
MSD CRM Program Manager-Day 1 onsite in Dallas, TX Responsibilities: Good Knowledge on Microsoft DynamicsResponsible for leading the customer loyalty program for the organization.Augment the M&S Loyalty program by studying effectiveness of all elements, benchmarking key brands across the world and coming up with out of the box ideas.Drive Loyalty enrolment & retention by creating focused efforts to build communication strategies for Loyalty customers and enhancing the loyalty program.Design and
8+ years of experience in enterprise digital initiatives or software development as a Product Owner or similar role.Experience with content management systems, particularly NodeJS APIIn-depth knowledge of NodeJS APIStrong understanding of enterprise digital platforms such as CRM, ERP, and PIM systems.Familiarity with data interchange and customer journey engagement enabled by API Management platforms.Demonstrated experience in backlog management, writing user stories, and iterative development.E
IDR is seeking a Site Reliability Engineer to join one of our top clients in Irving, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Site Reliability Engineer: The Software Development Engineering team contributes to all areas of development as a member of an Agile Scrum team. Day to day will be enhancing Generative AI applications by integrating Proof of Concept users. D
10years of experience in strategic AI implementation specializing in customer machine learning solutions, predictive and prescriptive solutions, prompt engineering, AI Agents (at least one production grade implementation) etc. Key skills required are: Proficient in large language models with expertise in any one of the leading LLMs Chatgpt, Claude, Gemini etc. Experience creating at least 1 production grade AI Agents for any of the use case Should have experience implementing AI solution to anal
Title: Technical Support Engineer Location: Dallas, TX (5 days Onsite) Duration: 12 Months BFSI Domain is Must.. Summary: You'll be the frontline expert solving user issues, managing escalations, and ensuring high availability of workplace technology. This role ensures tickets are resolved efficiently and user experience remains exceptional. Supporting C-level executives and VIPs. This role ensures reliable, discreet, and highly responsive service for time-sensitive or sensitive tech needs,
This rapidly growing, Dallas-based restaurant brand specializing in cooked-to-order wings, hand-cut seasoned fries, and house-made dips. Since opening its first location in 1994, they have expanded to over 2,000 locations globally, driven by a tech-forward approach and a strong commitment to flavor and quality. They combine bold innovation with operational excellence to deliver a best-in-class digital ordering experience and exceptional customer service. The company continues to scale through st
Hello , Hope you are doing well, Myself Mankar from Photon and I have a position with our direct client, please send me your updated resume if you are interested and you can connect me through Technical Product Owner Dallas, TX - Onsite Job Summary: 8+ years of experience in enterprise digital initiatives or software development as a Product Owner or similar role.Experience with content management systems, particularly NodeJS APIIn-depth knowledge of NodeJS APIStrong understanding of enterprise
Role : Oracle cloud CPQ Consulatnat Duration : 6 months Location : Dallas , Tx Job Description: Job Details Expertise in Oracle Configure Price Quote (CPQ) Cloud applications and concepts. Must have experience in delivering large-scale projects and leading a team of highly energetic consultants. Hands-on experience in Configuration, Commerce, Document Engine, and Integration Proficient in BML and BMQL code to cover complex business use cases. Must have experience in CPQ Solution Design/Technic
Role: Oracle EBS Functional - Order management /Supply chain Location: Dallas, TX 7-15 years of Functional Experience with the following modules in Oracle EBS 12.1 Order Management, Pricing, Inventory, Shipping, Transportation Management, ATP /GOP, AR experience will be a plus. 2-3 ERP implementation/conversion experience on Item master, customer master , Sales Order etc Basic understanding of Oracle Tables and able to write sql queries to extract data. Experience in designing interface to 3 PL
Required Skills & QualificationsProven experience in customer support, technical support, or a similar role. Strong problem-solving and troubleshooting skills with a detail-oriented mindset. Ability to work with multiple systems and tools (Zendesk, CRM platforms, order management tools). Excellent communication skills both written and verbal with a customer-first approach. Analytical mindset to identify trends and propose solutions for process improvements. Preferred SkillsFamiliarity with autom
Product Owner/Product Manager - Conversational AI (chatbots, voicebots, digital assistants) Exp Basking Ridge, NJ (or) Irving TX (or) NY Long term Contract Core Skills & Experience Product Ownership: Facilitate cross-functional alignment between technical teams and business stakeholders. Translate complex technical concepts into simple terms and vice versa. Lead and organize calls, create shared understanding, and drive execution. 2. Conversational AI Expertise: Experience with chatbots, voicebo
onsite position for a functional Order management /Supply chain resource, working preferably in the Dallas from client location. Job Description: 7-15 years of Functional Experience with the following modules in Oracle EBS 12.1 Order Management, Pricing, Inventory, Shipping, Transportation Management, ATP /GOP, AR experience will be a plus.2-3 ERP implementation/conversion experience on Item master, customer master , Sales Order etcBasic understanding of Oracle Tables and able to write sql queri
The following requirement is open with our client. Client : Infosys Title : SAP Vistex Consultant Location : Irving, TX (Onsite) Duration : 12+ Months Relevant Experience (in Yrs.) : 10+ Detailed Job Description: At least 10+ years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes 10+ years in business analysis, requirements definition, and building SAP systems solutions. SAP functional experience specializing in design and configuratio
Job Title: Genesys CX with Snowflake and Reporting Job Type: Permanent / Full Time position with TCS (Tata Consulting Services) Location: Addison, TX (Onsite) We are seeking an experienced professional with strong expertise in Genesys Cloud CX, Snowflake, and Reporting to join our team permanently in Addison, TX, United States. Genesys Cloud CX, Snowflake, and ReportingAWSexperienceContact Center Routing expertiseExperience with on-prem GenesysExperience with Genesys Snowflake platformfor histo
Role: Amazon Connect Solutions Consultant Location: Irving, TX Experience Required: 5-10 Years in CCaaS Implementation and Development Overview: We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Amazon Connect solutions, including IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunk
Our client is seeking a Technical Program Manager for a 12-month contract in Irving, TX. Contract Duration: 12 months Hybrid Schedule: 3 - 5 days onsite (must be flexible as this changes based on available seats) About the Job: We are seeking a highly organized and technically adept Technical Program Manager (TPM) to lead cross-functional program execution across our Personalization and Customer Segmentation initiatives. This role will be pivotal in ensuring timely delivery, stakeholder alignme
Service Deliver Manager - Digital Workplace Services Dallas, TX Onsite Full Time with Zensar Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? This role is the Provider's counterpart to the Organization's Service Delivery Manager and has similar responsibilities but takes the Provider's viewpoint
