customer Jobs in new york, ny

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Customer Service Associate

Kforce Technology Staffing

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New York, New York, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Customer Service Associate in New York, NY. Overview: Are you passionate about delivering exceptional customer experiences? Do you thrive in a polished, professional environment where attention to detail and teamwork are key? Join our dynamic Customer Service team in the heart of Midtown Manhattan and become part of a legacy of excellence. As a Customer Service Associate, you will be the welcoming face for watch owners seeking after-sales
Posted 3 days ago | Updated 10 hours ago

Project Manager, Customer Delivery

Nasdaq

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New York, New York, USA

Full-time

Nasdaq Fintech division seeks Project Manager based in our Toronto office. The primary goal of this position is to lead and manage the delivery of major and high-profile implementation projects, from development to implementation. This includes ensuring projects are delivered and completed to a consistently high standard, within budget, and that objectives are met on time. Making sure the projects meet professional project management standards and industry regulations and adhere to the best prac
Posted 2 days ago

VPII Software Engineering Manager - Digital Customer Experience

LPL Financial

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New York, New York, USA

Full-time

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you! Job Overview: We are looking for a VP II, Software Development Manager who will be part of the Investor Experience Technology organization that is responsible for providing solutions for financial advisors
Posted 2 days ago

Vice President Customer Experience

Acunor Infotech

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Jersey City, New Jersey, USA

Full-time

Job Title: Vice President Customer Experience (CX) Location: Dallas, TX / New Jersey (2 positions) Employment : Fulltime Position Summary: We are seeking a dynamic and visionary Vice President Customer Experience (CX) to lead and shape the end-to-end CX strategy for our clients. The ideal candidate will possess deep expertise in CX transformation, digital engagement models, and emerging technologies such as CCaaS and conversational AI. This leader will drive strategic roadmap development, own
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Posted 12 days ago | Updated 1 day ago

Director - customer success

Photon

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New York, New York, USA

Full-time

Position: Director - customer successLocation: New York, NY - Onsite Type: Full time Responsibilities: Client relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaboration with all delivery stakeholders involved to ensure fulfilment of all commitments to the client. Account planning and governance: create the account plan including relationships requi
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Posted 15 days ago | Updated 4 days ago

Customer support specialist

EmployVision

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New York, New York, USA

Contract

Location: NY, NY (SoHo) Join our New York-based nonprofit! We deliver medically tailored meals free of charge to individuals with severe illnesses, improving their health with compassion. We're looking for an empathetic and highly motivated Client Success Specialist to join our Program Services Team. You'll be crucial in connecting New Yorkers to our life-changing program, providing high-quality customer support, and navigating client challenges in a fast-paced environment. Provide exceptional c
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Posted 22 days ago | Updated 22 days ago

CJA Specialist(Customer Journal Analytics)

Factspan Inc

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New York, New York, USA

Contract, Third Party

Job Title: CJA Specialist(Customer Journey Analytics) Location: New York(Onsite Hybrid 2 days a week) Type: Both Contract(C2C) and Fulltime About the Role: We are looking for a skilled Customer Journey Analytics (CJA) Specialist to join our team. This role will focus on implementing solutions for clients in the digital and marketing space using Adobe technologies to drive business transformation. Responsibilities: Communicate with clients for requirement gathering and deliver solutions aligned w
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Posted 24 days ago | Updated 1 day ago

Business Architect (MarTech) - Digital Customer Experience, Financial Services

Capgemini America, Inc.

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New York, New York, USA

Full-time

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe sam
Posted 37 days ago | Updated 1 day ago

Customer Data Analyst

FanDuel

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New York, New York, USA

Full-time

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable
Posted 42 days ago | Updated 4 hours ago

Lead Data Scientist - Digital + Customer

Macy's

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New York, New York, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this
Posted 44 days ago | Updated 5 hours ago

Senior Data Scientist - Digital + Customer

Macy's

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New York, New York, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this
Posted 44 days ago | Updated 5 hours ago

Product Manager Contact Center Customer Experience (Amazon Connect)

Pull Skill Technologies

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Parsippany-Troy Hills, New Jersey, USA

Contract, Third Party

Role: Product Manager Contact Center Customer Experience (Amazon Connect) Location: Parsippany, NJ (Hybrid 3 days onsite/week) Long term Job Overview: We are seeking a results-driven and customer-focused Product Manager to lead initiatives that enhance the Contact Center Customer Experience, with a strong emphasis on Amazon Connect. This role requires close collaboration with stakeholders across operations, technology, customer service, and UX teams to design and deliver seamless, scalable, and
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Posted 8 days ago | Updated 5 days ago

SAP MDG Consultant with Vendor Master & Customer Master

Rayven IT Solutions

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Edison, New Jersey, USA

Contract, Third Party

RAYVEN IT Solutions is a leading IT Consulting firm offers a comprehensive range of services that are domain specific with a strong focus on technology, business process & practices. Founded by top-notch profs with the vision of bridging the gap between people, process & technology. RAYVEN has the capability & resources to help clients realize their technology driven business transformation initiatives. We are specialized & provide solution-based services to our clients in the areas of SAP/ERP.
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Posted 4 days ago

Customer Service Representative / Truck Dispatcher

International Information Technology Team, Inc.

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Jersey City, New Jersey, USA

Contract, Third Party

Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor in the Mid-Atlantic States is seeking a motivated and experienced hands-on Customer Service Representative/ Trucks Dispatcher. As a customer service representative, you will be the first line of communication for our customers. customer orders are taken via e-mail, telephone and in person. Daily tasks include the following: Support custom
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Posted 60+ days ago | Updated 13 days ago

Director, Media Analytics & Customer Success

Robert Half

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Pearl River, New York, USA

Full-time

Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels. Responsibilities: Develop and oversee the implementation of measurement frame
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Posted 23 days ago | Updated 2 hours ago

Director of AI/ML Customer Engineering

Adobe Systems

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New York, New York, USA

Full-time

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences wher
Posted 60+ days ago | Updated 5 hours ago

Remote Oracle Utility Customer Care & Services CCS Designer Consultant

Diversified Technology, Inc.

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Remote

Third Party, Contract

DTI has an immediate need for one of our public utility clients who is seeking a highly skilled and detail-oriented CCS Conversion Designer to support a long-term enterprise system transformation initiative. The ideal candidate will bring experience in data mapping, conversion logic design, and technical coordination related to CCS (Customer Care & Services) conversions. This is a hybrid role requiring onsite presence in San Antonio, TX from Tuesday through Thursday each week. Key Responsibiliti
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Posted 4 days ago | Updated 3 days ago

Remote Customer Technical Support

ADT LLC

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Remote or Jacksonville, Florida, USA

Full-time

Job Description Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming. Position Summary: Are you a problem-solver? ADT is looking for qualified candidates that possess the ability to self-manage and work independently in a fast
Posted 5 hours ago

Technical Support and Customer Service Associate (32581)

Myticas LLC

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US

Contract

Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 3rd shift - 12 am to 9 am, Tuesday thru Saturday Work Type: Fully Remote Myticas is actively seeking a Technical Support and Customer Service Associate for a direct client to join their Personal Support Center (PSC) team. This role is perfect for someone with a passion for helping others, a knack for troubleshooting, and the ability to thrive in a fast-paced, tech-forward environment. As a
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Posted 2 hours ago

Customer Support - 100% Remote

Empower Professionals

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Remote

Full-time

Role: Customer Service Analyst/Contact Center Support Location:100% Remote Duration: 12+ Months Rate: $13.50/hr on W2 Need to provide photo ID copy at time of submission Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blin
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Posted 2 days ago | Updated 1 day ago