customer Jobs in raleigh, nc

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Customer Care Advocate

Software Guidance & Assistance

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Cary, North Carolina, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Care Advocate for a CONTRACT assignment with one of our premier Insurance Services clients in Cary, NC . We are actively hiring Customer Care Advocates for our Dental Global Customer Solutions (GCS) team! As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do. The successful candidate will leve
Posted 1 day ago | Updated 3 hours ago

Customer Service Professional

Pyramid Consulting, Inc.

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Cary, North Carolina, USA

Contract

Immediate need for a talented Customer Service Professional. This is a 06+ months contract opportunity with long-term potential and is located in Cary, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77713 Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Answer incoming service cal
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Posted 9 days ago

MDM and customer 360 Product Owner

Shimento, Inc.

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Remote or Raleigh, North Carolina, USA

Third Party, Contract

MDM and customer 360 Product Owner Preference is for east coast (Raleigh/Charlotte). Hybrid Duration: - 6- Months We are seeking a dynamic and strategic product owner supporting Customer 360 data products to lead the design, delivery, and governance of high-impact data products that drive customer mastering and customer analytics across the bank. This role will lead an Agile squad in building scalable, secure, and reusable data assets to support reporting, analytics, regulatory compliance, and
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Posted 25 days ago | Updated 1 day ago

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc
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Posted 2 days ago | Updated 9 hours ago

100% Remote - Customer Service representative/Contact Center Support

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50/hr on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification
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Posted 3 days ago | Updated 9 hours ago

Customer Service Representative - 100% Remote - Direct offer role - Only W2

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 1 day ago

Business Consultant - Analytics & Digital Customer Experience

First-Citizens Bank & Trust Company

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Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that can be hired in several markets across the United States. Preference is given to locations near FCB hubs. We are seeking a strategic, experienced Adobe Enterprise Architect to join our Direct Bank Digital team and drive the enterprise vision and technical execution of the Adobe Experience Cloud ecosystem-specifically Real-Time CDP, Adobe Journey Optimizer (AJO), Adobe Target, and Adobe Analytics. This individual will play a pivotal role in enabling a seamless
Posted 60+ days ago | Updated 2 hours ago

Business Consultant - Analytics & Digital Customer Experience

First-Citizens Bank & Trust Company

•

Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that can be hired in several markets across the United States. Preference is given to locations near FCB hubs. We are seeking a strategic, experienced Adobe Enterprise Architect to join our Direct Bank Digital team and drive the enterprise vision and technical execution of the Adobe Experience Cloud ecosystem-specifically Real-Time CDP, Adobe Journey Optimizer (AJO), Adobe Target, and Adobe Analytics. This individual will play a pivotal role in enabling a seamless
Posted 60+ days ago | Updated 2 hours ago

Customer Project Manager

GDH

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Remote

Contract, Third Party

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 2 days ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 1 day ago

Customer Service Analysts/Contact Center Support - 100% Remote - Only W2 - Offer role

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 1 day ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 06+months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-78433 Pay Range: $16 - $16.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Working Hours: 12:30 PM to 9 P
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Posted 3 days ago

Customer Service Representative - 100% Remote - Only W2 - Direct offer

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 2 days ago

Customer Success Analyst

HonorVet Technologies

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Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h
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Posted 4 days ago | Updated 1 day ago

Customer Engagement Manager - Cloud Migration & Portfolio Management_ Remote

EVEREST CONSULTING GROUP, INC

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Remote

Contract

14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experience with Migration, Modernize and DevOps practices and tools. Familiarity with compliance and regulatory requirements related to cloud computing Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects
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Posted 3 days ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 15+ months contract to opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77216 Pay Range: $19 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to r
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Posted 5 days ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 5 days ago | Updated 5 days ago

Customer Success Manager - Legal Tech - Remote

Michael Page International

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Remote or Boston, Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 10 days ago | Updated 2 hours ago

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an
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Posted 10 days ago

SAP Gigya Consultant Customer Data Cloud

Pandit View Software

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Remote or Arkansas, USA

Contract

Job Title: SAP Gigya Consultant Customer Data Cloud (Remote, 25% Travel) Location: Remote (USA preferred) Travel: Up to 25% (as needed for client meetings, workshops, or implementation support) Job Type: Full-Time W2 only Experience Level: Mid to Senior-Level Rate: W2 only and Depends on Experience Position Summary: We are seeking a dynamic and experienced SAP Gigya Consultant to join our team. The ideal candidate will have hands-on experience implementing SAP Customer Data Cloud (Gigya) s
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Posted 11 days ago | Updated 1 day ago