entry level customer support technician Jobs

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Desktop Support Technician

IDR Inc.

New York, New York, USA

Full-time

IDR is excited to announce an opportunity for a talented and bilingual Desktop Support Technician to join one of our esteemed clients in New York City. This role is perfect for a tech-savvy professional who is fluent in Spanish and English, and is adept at providing both in-person and remote support. If you are seeking a dynamic, team-oriented environment within a large organization, we encourage you to apply today! Position Overview & Responsibilities for the Desktop Support Technician: Provid

It Support Technician

TEKsystems c/o Allegis Group

Quincy, Illinois, USA

Full-time

Description We are seeking a Desktop Support Technician to support a Windows 11 desktop refresh project for a client in Quincy, IL. This is a hands-on, onsite role focused on replacing desktop PCs and executing a migration script/playbook. After the project concludes (approx. 4 months) there is potential for a long-term Tier 1 Service Desk position providing remote support to external customers, with opportunities to grow into Tier 2/3 roles. Key Responsibilities: Replace desktop PCs as part of

It Support Technician

TEKsystems c/o Allegis Group

Quincy, Illinois, USA

Full-time

Description We are seeking a Desktop Support Technician to support a Windows 11 desktop refresh project for a client. This is a hands-on, onsite role focused on replacing desktop PCs and executing a migration script/playbook. After the project concludes (approx. 4 months) there is potential for a long-term Tier 1 Service Desk position providing remote support to external customers, with opportunities to grow into Tier 2/3 roles. Key Responsibilities: Replace desktop PCs as part of a Windows 11 u

IT Field Support Technician

CBTS

Bloomington, Indiana, USA

Contract

Role: IT Field Support Technician Location: Bloomington IN (With travel to multiple locations) Duration: 4-5 months contract Job summary: This project will entail a large-scale end user device inventory assessment across every hospital and clinic location, a Gap Analysis, and Wi-Fi assessment. Required skills: Helpdesk, Technical Support, Tagging end user devices such as laptops, monitors, computers, tablets, etc. Please send resume ASAP.

IT Support Technician I

Brasfield & Gorrie

Atlanta, Georgia, USA

Full-time

Responsibilities The IT Support Technician I will be a member of the Service Desk team, serving as the first point of contact for employees seeking technical assistance. This role involves triaging, troubleshooting, and resolving technology-related issues over the phone, via email, and through our ticketing system. The ideal candidate will be on the front lines of our commitment to providing exceptional service. This key role is based on-site in our corporate office in either Atlanta, Georgia

Field Support Technician (Elbow End User Support)

Kforce Technology Staffing

Cerritos, California, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Field Support Technician (Elbow End User Support) to join their team onsite in Cerritos, California (CA). Summary: The client is looking for this person to provide hands-on, at-the-elbow support to end users in a fast-paced healthcare environment. This role is ideal for tech-savvy professionals who excel in face-to-face troubleshooting and customer service. Key Responsibilities: * Deliver on-site, at-the-elbow technical support for end users,

Desktop Support Technician

Sunrise Systems, Inc.

Chicago, Illinois, USA

Contract

Job Title: Desktop Support Technician Job ID: 25-08552 Location: Chicago, IL Duration: 09 Months On ContractRequired Skills:Desktop/Laptop repair and support experienceWindows 10/11 supportmacOS support (Ventura, Sonoma preferred; Monterey acceptable)Server experience (desktop/laptop level)Professional A/V support experienceKey Responsibilities:Full A/V support for meetings, town halls, and presentationsPerform hardware/software repairs and low-complexity installationsProvide onsite end-user su

IT Support Technician - Tier 2

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

An Electronics Supplier in Milwaukie, OR is hiring an IT Support Technician - Tier II to join the team for a great opportunity! Job Duties: Provide Tier II support for approximately 130 end users across hardware, software, and network systemsInstall, configure, maintain, and monitor company PCs, laptops, and mobile devicesSupport new employee onboarding and offboarding, including provisioning and decommissioning of hardware and accountsTroubleshoot and resolve issues in Windows environments, inc

Deskside Mobile Support Technician

Kforce Technology Staffing

Irving, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client in Irving, TX that is seeking a Deskside Mobile Support Technician. Responsibilities: * Provide deskside/mobile support to end-users during the mobile carrier transition * The Deskside Mobile Support Technician will assist with the distribution and setup of new mobile devices and/or SIM cards * Configure and activate mobile phones (iOS and Android) with the new carrier settings * Support data transfer, email setup, MDM enrollment, and app configurations * T

Deskside Mobile Support Technician

Kforce Technology Staffing

Irving, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client in Irving, TX that is seeking a Deskside Mobile Support Technician. Responsibilities: * Provide deskside/mobile support to end-users during the mobile carrier transition * Assist with the distribution and setup of new mobile devices and/or SIM cards * Configure and activate mobile phones (iOS and Android) with the new carrier settings * Support data transfer, email setup, MDM enrollment, and app configurations * Troubleshoot issues related to device compati

Level II Support Technician

Apex Technology Services

Stamford, Connecticut, USA

Full-time

Minimum of 4 years consecutive IT Help Desk experience Apex Technology Services is the premier managed service provider in the Fairfield county & NYC area supporting customers in the financial, medical and legal sectors. We are currently looking to add a Level II Support Technician to our high-energy team. This is a full-time opportunity offering competitive salary and great benefits including: medical, dental, vision, and 401K. This position will be responsible for handling Level II related inc

IT Field Services Technician/Desktop Support Specialist

ComTec Information Systems

New Orleans, Louisiana, USA

Full-time

Title: IT Field Services Technician/Desktop Support Specialist Location: New Orleans, LA Responsibilities: Ensure that all phases of desktop support, Refresh, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.Perform onsite analysis and migration of desktops, laptops, and workstations to new systems or environments, ensuring smooth transitions.Install and configure operat

IT Support Technician (Mac & Windows)

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

A Large E-Commerce Company in Portland, OR is hiring a Desktop Support Technician (Mac & Windows) to join the team for a great long term opportunity! Job Duties: Troubleshooting with both MAC and Windows environments/applications (50/50 split)80% Tier II onsite Desktop Support and 20% Tier I Virtual Chat support.Support of global workforce both onsite and remote workersEnsuring data integrity in the Asset Management systemPerform asset management tasks, inventory, audits and disposals at their s

IT Support Technician I (On-site) (Full-Time)

Kyra Solutions

Fort Myers, Florida, USA

Full-time

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte

Desktop Support Technician

Motion Recruitment Partners, LLC

New York, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Niskayuna, NY 12309 . Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collabora

Desktop Support Technician - Level II

Dexian DISYS

Colorado Springs, Colorado, USA

Full-time

Dexian has an immediate opportunity available for a Level II Desktop Support Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Support Technician shall be responsible for: Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals. Installation of upgrades (memory, hard drives, etc.) an

Desktop Support Technician

tCognition, Inc

Big Rapids, Michigan, USA

Contract

Job Title: Desktop Support Technician Location: Big Rapids MI 115 North Michigan Avenue Duration: 18-months (Extension Available) Job Description: The Desktop Support Analyst is responsible for providing 2nd and 3rd level technical support for the end users regarding issues with hardware and software for desktop and laptop computers, network connectivity from home and office, all types of printers, corporate email, and a multitude of software applications, including but not limited to, all Mic

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

IT Support Technician III

Sierra Nevada Corporation

Sparks, Nevada, USA

Full-time

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician you will be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software. You'll investigate information, ne

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr