genesys cloud technology architect Jobs in phoenix, az

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Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

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Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 28 days ago | Updated 21 days ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

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Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 4 days ago

Sr. Oracle EPM Cloud Architect

Hallmark Global Technologies

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Phoenix, Arizona, USA

Contract

Purpose of the job The Oracle Cloud EPM Architect will be responsible for understanding how our organization operates and leverages its financial systems. This role will involve making recommendations on how to utilize the out-of-the-box functionality of Oracle EPM systems to remove complexity, minimize the support levels required, and add transparency and structure for stakeholders. The Oracle EPM Lead Architect will collaborate with the team and stakeholders to develop and implement these reco
Posted 20 days ago | Updated 12 hours ago

IVR Computer Telephony Integration Developer 5849228

Accenture LLP

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Remote or Charlotte, North Carolina, USA

Full-time

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for
Posted 3 days ago | Updated 5 hours ago

Sr. Oracle EPM Cloud Architect

Tek Inspirations LLC

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Phoenix, Arizona, USA

Contract, Third Party

Job Description - Job Title: Sr. Oracle EPM Cloud Architect Job Type: Contract to Hire Location: Phoenix, Arizona(Onsite)(Need Locals) Primary Skills: PYTHON, API, ORACLE, Report, Budgeting, Cloud Fusion, EPM Job Description Purpose of the Job The Oracle Cloud EPM Architect will be responsible for understanding how our organization operates and leverages its financial systems. This role will involve making recommendations on how to utilize the out-of-the-box functionality of Oracle EPM systems t
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Posted 18 days ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

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Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 25 days ago | Updated 5 hours ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 19 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 19 days ago

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

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Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the
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Posted 15 days ago

Customer Project Manager

GDH

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Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 19 days ago | Updated 14 days ago

Contact Center Data and AI Architect

Jubilant Consulting

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Phoenix, Arizona, USA

Contract, Third Party

Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem Having knowledge on contact center migration to CCaaS and build data solution surrounding the migration Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems. Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents. Collaborate with data architects
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Posted 8 days ago

Big Data Technology Architect

Accenture LLP

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Remote or New York, New York, USA

Full-time

We Are Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 c
Posted 22 days ago | Updated 5 hours ago

Cloud Architect

eBay Inc.

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Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur
Posted 52 days ago | Updated 5 hours ago

Staff IT Analyst III - Senior IT Systems Analyst, Contact Center Technology & Operations

Western Alliance Bank

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Phoenix, Arizona, USA

Full-time

Job Title: Staff IT Analyst - Senior IT Systems Analyst, Contact Center Technology & Operations Location: Block 23 What you'll do: We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The ideal candidate will work closely with the product owner and business stakeholders to create a charter, vision, backlog, epics, features, and more. This individual will coordinate and
Posted 47 days ago | Updated 5 hours ago

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

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Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi
Posted 35 days ago | Updated 5 hours ago

SAP Business and Technology Architect

Cogent IBS, Inc

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Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s
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Posted 41 days ago | Updated 7 days ago

Salesforce Revenue Cloud CPQ Technical Architect

ClifyX

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Remote

Full-time

Required Qualifications: A proven Senior Salesforce CPQ / Revenue Cloud product expert with 13+ years of design/ architect experience and at least 5 full life cycle SalesForce.com implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud, Service Cloud, marketing Cloud plus mandatory experience in Salesforce CPQ / Revenue Cloud At least 3 project implementations with Salesforce CPQ / Revenue Cloud that exploit the full capabilities (discover, design, impl
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Posted 6 days ago

Sr. AWS Cloud cloud Architect with Level 3 with Federal exp, FinOps , Cost Optimization exp -Federal Contract Remote

Optimus Labs USA

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Remote

Contract, Third Party

Sr. AWS Cloud architect Level 3 with Federal exp, FinOps , Cost Optimization exp - Federal Contract Remote Requisition Name: C&DE-CMT-Sr. Cloud and FinOps Engineer Level 3 Start Date: 8/4/2025 Duration: 21 Weeks Services Location: TX/Dallas Remote Job Description: The Company For over 100 years, Hitachi Digital Services has been inventing the future through an innovative mindset and leading the way in data-driven solutions. Hitachi Digital Services is meeting an urgent and fast-growing demand t
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Posted 5 days ago | Updated 5 hours ago

Sr. Oracle EPM Cloud Architect

Tek Inspirations LLC

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Remote

Contract

Job Title: Sr. Oracle EPM Cloud Architect Location: Phoenix, Arizona ( Remote) Primary Skills: PYTHON, API, ORACLE, Report, Budgeting, Cloud Fusion, EPM LINKEDIN IS MUST AND SHOULD BE OLD. Job Description Purpose of the Job The Oracle Cloud EPM Architect will be responsible for understanding how our organization operates and leverages its financial systems. This role will involve making recommendations on how to utilize the out-of-the-box functionality of Oracle EPM systems to remove complexity
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Posted 1 day ago

SAP CAA / SAP Cloud Architect Advisory / SAP RISE Cloud Architect

VDart, Inc.

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Remote

Third Party, Contract

Job Title: SAP CAA (Cloud Architect Advisory) / SAP RISE Cloud Architect Location: Remote, USA Duration/Term: Long Term Contract Job Description We are seeking a seasoned SAP Cloud Architect (CAA) to join our advisory team supporting SAP RISE platform engagements. This elevated role is ideal for experienced SAP Basis consultants transitioning into strategic architecture and advisory positions. The CAA will collaborate closely with SAP Sales and Account Executives to design and validate customer
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Posted 4 days ago | Updated 1 day ago