genesys sme Jobs

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Genesys Cloud Center SME

Hecta Data LLC DBA Vilwaa

•

Remote

Contract

Job Title : Genesys Cloud Center SME Job Type: Contract (W2) Location: Remote Duration: 6+ Months Start Date: Immediate About US At Vilwaa (, we are focused towards delivering IT services and solutions in Data Engineering, Cloud Infrastructure solutions, Digital Application Development, (IoT) - Internet of Things. We are seeking an experienced Genesys Cloud Center SME with deep expertise in Genesys Cloud to lead and deliver end-to-end enterprise transformation. You ll be working directly with c
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Posted 2 days ago | Updated 2 days ago

Genesys SME

E-Solutions, Inc.

•

Louisville, Kentucky, USA

Contract, Third Party

About My Client:- My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly
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Posted 60+ days ago | Updated 2 days ago

Genesys Cloud Center SME @ Remote

Hecta Data LLC DBA Vilwaa

•

Remote

Contract

Title: Genesys Cloud Center SME Location: Remote Key Roles and Responsibilities: Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC.Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved.Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues.Conduct a warm handoff of unresolved issu
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Posted 3 days ago | Updated 2 days ago

Genesys Cloud Center SME

Talent Groups

•

Remote

Contract, Third Party

Key Roles and Responsibilities Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC.Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved.Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues.Conduct a warm handoff of unresolved issues or activities in progress at shift changes.Proa
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Posted 2 days ago

Genesys Developer local to Plano, TX OR Charlotte, NC

HuMetis Technologies Inc

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Plano, Texas, USA

Contract

Role : Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte, NC (Look for Nearby candidates) Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR dev
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Posted 5 days ago | Updated 4 days ago

Genesys Cloud Engineer - 241598

Medix IT Staffing Solutions

•

Remote

Full-time

Job Title: Sr. Genesys Cloud Engineer - 241598 Work Location: Fully Remote in the US - EST Hours Position Type: Direct Hire Compensation: $120,000 - $130,000 / year + benefits ABOUT OUR CLIENT / ABOUT THIS ROLE Our client is a Healthcare System with 11 operational hospitals and more than 250 provider locations throughout the Southeastern United States. They are replacing their Enterprise Telephony Platform with Genesys Cloud CX. This role will be partnering with both internal teams, and with t
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Posted 5 days ago | Updated moments ago

Genesys Cloud CX Developer/Architect

Ventures Unlimited

•

Remote

Full-time

Job Title: Genesys Cloud CX Developer/Architect Location: Remote / Cary, NC Type: Full Time Position Job Description: Relevant Experience (in Yrs): 4+ years Minimum 3 years of experience in contact center related technologies and experience in Genesys Cloud CXExperience in working on different contact center technologies as below will be an added advantage:o IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM o Migration to Genesys cloud contact center o Genesys API's and integrat
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Posted 25 days ago | Updated 3 days ago

Genesys Consultant | Network | Contact Center Media Server & Gateway

Alltech Consulting Services, Inc.

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Plano, Texas, USA

Contract

Job Title:- Genesys Consultant | Network | Contact Center Media Server & Gateway Work Location Plano, TX 75075 Contract duration (in months)* 8 Job Details: Must Have Skills (Top 3 technical skills only) * 1. Genesys Cloud 2. Genesys Engage 3. Development Detailed Job Description: Genesys Cloud Lead Developer VR Application Development, API integration, Java, planning of implemention, and maintains the technology infrastructure for contact centers, ensuring optimal performance, reliability, a
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Posted 3 days ago

Genesys Cloud lead

Accuro Group

•

North Carolina, USA

Third Party, Contract

Hi, Hope you are doing well, I am reaching out to you on an exciting job opportunity with one of our clients. Role name: Genesys Cloud lead Location : CAREY, NC/remote Contract Keywords: Genesys Cloud Role Description: leveraging technologies like NLU & STT over XBS USA & XBS Canada Voice channel via VCA(voiced VCA availability should be 24x7). Making sure it covers Supplies-related self-help content and Request for Service (TSR status) to voice channel. Insert Natural Language Understanding
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Posted 5 days ago | Updated 2 days ago

Genesys Developer

Helix Tech

•

Plano, Texas, USA

Full-time

Position: Genesys Developer EAD TN with 12 months Validity Locations: Plano, TX | Charlotte, NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys Framework including IVR development /Scripting,Routing St
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Posted 2 days ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 12 days ago | Updated 1 day ago

Genesys Developer

Innova Solutions, Inc

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Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware components
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Posted 5 days ago

Genesys developer

Stanley David and Associates

•

Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 15 days ago | Updated 2 days ago

Onsite CRM Lead with Genesys exp

CA-One Tech Cloud Inc.

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Remote

Third Party, Contract

Onsite CRM Lead Position Remote Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives i
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Posted 3 days ago | Updated 2 days ago

Genesys Developer

Innova Solutions, Inc

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Plano, Texas, USA

Contract

Innova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys
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Posted 5 days ago | Updated 5 days ago

Practice Leader - Genesys with Sales

Accuro Group

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North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 30 days ago | Updated 2 days ago

Genesys Cloud Architect

United Technology

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New Jersey, USA

Third Party

Job Title: Genesys Cloud Architect Location: New Jersey (Hybrid/Remote) Employment Type-Contract/W2 Job Summary: We are seeking a highly skilled Genesys Cloud Architect to join our client's dynamic team. The ideal candidate will have extensive experience in designing, developing, and implementing cloud-based solutions using Genesys Cloud and AWS services. In this role, you will work closely with business stakeholders, technical teams, and leadership to architect, integrate, and optimize custo
Posted 5 days ago | Updated 1 day ago

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp

Dexian DISYS

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Westlake, Texas, USA

Contract

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp Merrimack, NH OR Westlake, TX OR : Locals Only! 6 + Months Locals Only! Hybrid Role! Must Have: Amazon Connect Genesys Engage AWS Skillset: Systems Engineer with a background in AWS, Amazon Connect, and Genesys Engage experience. Nice to have would GCXI (Genesys Customer Experience Insights). Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the la
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Posted 24 days ago | Updated moments ago

Genesys Cloud Specialist

GDH

•

No location provided

Contract

Job Description: Our client is currently seeking a highly skilled and experienced Genesys Cloud Specialist to join their team. This role involves hands-on troubleshooting, updates, configurations, and patching of Genesys Cloud Contact Center solutions. The ideal candidate will have a robust background in cloud contact centers and a strong track record in managing Genesys Cloud environments. This position requires flexibility in shift patterns, with options to work either early morning, night, or
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Posted 22 days ago | Updated 7 hours ago

Senior Telecom Genesys Engineer

IT Associates, Inc.

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Remote

Full-time

Sr Telecom Genesys Engineer DIRECT HIRE ROLE100% REMOTEThere are multiple roles - Java, Sr Java and Lead Java DeveloperStart Date - 2nd June ( after Background check and drug test )My client is the world s largest provider of mental health servicesJob Summary My client seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and
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Posted 2 days ago