genesys Jobs

101 - 120 of 133 Jobs

Mgr ApplicationsJob Title - Mgr Applications

Medline Industries, LPCompany Name - Medline Industries, LP

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Northbrook, Illinois, USA

Full-time

Job Summary The IT Application Manager - Customer Service is responsible for the overall management and strategic oversight of the organization's Contact Center as a Service (CCaaS) platform. This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth. The manager will lead efforts to identify and implement AI and automation capabilities to streamline oper

Symitar Business System AnalystJob Title - Symitar Business System Analyst

Ledgent TechnologyCompany Name - Ledgent Technology

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Remote

Contract

Symitar Technical Business Analyst (Contractor) Employment Type: Contract (6-month contract) Workplace Type: Remote Location (Company HQ): Los Angeles, CA Hours: Flexible, ideally 8:00am - 5:00pm Pacific Time Schedule: Monday - Friday excluding applicable Credit Union holidays Position Overview: We are seeking a temporary Technical Business Analyst contractor to support our Symitar Core Banking System and our upcoming Digital Banking Conversion project. This hybrid role will begin with a fo

IT Support Specialist II - REMOTE (AZ & TX)Job Title - IT Support Specialist II - REMOTE (AZ & TX)

DriveTimeCompany Name - DriveTime

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Remote or Dallas, Texas, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

FPGA EngineerJob Title - FPGA Engineer

Battelle Memorial InstituteCompany Name - Battelle Memorial Institute

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Columbus, Ohio, USA

Full-time

Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. Job Summary The FPGA Engineer will be responsible for perfor

Senior Cyber Security Engineer II (Customer Engagement Technology)Job Title - Senior Cyber Security Engineer II (Customer Engagement Technology)

WalgreensCompany Name - Walgreens

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Deerfield, Illinois, USA

Full-time

Job Description Job Summary Protect Customer Engagement Technology (CET) organization's systems, networks, and data from cyber threats that include but not limited to Contact Center Platforms, Genesys, IVRs, Chat VA, 2 Way SMS, CPM, Salesforce and other as needed. Responsible for building, designing, documenting, implementing, maintenance and managing complex security solutions, as well as conducting threat assessments, vulnerability analyses, and incident response. Staying up to date on the l

Space Systems RF Systems Engineer, Viasat GovernmentJob Title - Space Systems RF Systems Engineer, Viasat Government

Viasat, Inc.Company Name - Viasat, Inc.

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Tempe, Arizona, USA

Full-time

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We are looking for a Senior RF Systems Engineer to join our

Principal Antenna Engineer (Starshield)Job Title - Principal Antenna Engineer (Starshield)

SpaceXCompany Name - SpaceX

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Hawthorne, California, USA

Full-time

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. PRINCIPAL ANTENNA ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshi

Antenna Engineer (Starshield)Job Title - Antenna Engineer (Starshield)

SpaceXCompany Name - SpaceX

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Hawthorne, California, USA

Full-time

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ANTENNA ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is des

Sr. Member of the Technical Staff - Digital Systems EngineeringJob Title - Sr. Member of the Technical Staff - Digital Systems Engineering

Aerospace CorporationCompany Name - Aerospace Corporation

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Chantilly, Virginia, USA

Full-time

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of problem solvers,

Technical Voice AnalystJob Title - Technical Voice Analyst

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2055047 Job Description: Role: Technical Voice Engineer Length: Long-term contract Rate: $70-80/hr Role Responsibilities: Design & Implementation: Develop and implement Microsoft Teams Voice solutions, including Direct Routing and telephony architecture, from various environments.Network Assessments & Architecture: Conduct network assessments and create high-level architecture designs to ensure successful user adoption.Migration & Best Practices: Migrate Cisco environments to Microsoft

Senior Architect, SalesforceJob Title - Senior Architect, Salesforce

TravelersCompany Name - Travelers

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Hartford, Connecticut, USA

Full-time

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and re

Senior Cloud Data EngineerJob Title - Senior Cloud Data Engineer

FiservCompany Name - Fiserv

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Omaha, Nebraska, USA

Full-time

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a diffe

Telecom Administrator -Minimum 10 yrsJob Title - Telecom Administrator -Minimum 10 yrs

ARMO ConsultantsCompany Name - ARMO Consultants

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Princeton, New Jersey, USA

Third Party, Contract

Key Responsibilities:Provide Tier 1 support for Microsoft Teams Phone and Genesys CloudTriage and respond to telecom service requests and incidentsCollaborate with MSPs for escalated support and issue resolutionAssist with configuration changes, number management, and user provisioningMaintain documentation and records for telecom systems and processes. What We re Looking For:Experience with VoIP or CCaaS platforms (MS Teams and/or Genesys Cloud preferred)Strong troubleshooting and communication

Symitar DeveloperJob Title - Symitar Developer

SigmaWayCompany Name - SigmaWay

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Remote

Contract

Apply by Email/Direct Application at Role: Symitar Developer Duration: 6 months Interview Process: 2 Video Interviews REMOTE: Yes (PST Hours) Job Description Symitar Support: Troubleshoot failed jobs, balance issues, rate errors, and other system issues. Update rates, adjust system parameters, and handle core configurations.QA Testing: Execute QA plans during the digital banking conversion process; collaborate on vendor QA testing.Project Coordination: Schedule tasks, document updates, and ensur

Systems EngineerJob Title - Systems Engineer

Akshaya IncCompany Name - Akshaya Inc

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California, USA

Third Party, Contract

Job Description: Education & CertificationBachelor s Degree in Computer Science or related fieldMCSE Certification (Microsoft Certified Solutions Expert) required Must-Have Skills5 8 years of hands-on experience with Windows Server and Active DirectoryActive Directory (AD) Design and ImplementationExperience with Office 365 and VMware Technical Skills & ExperienceStrong experience in Windows OS administration in enterprise environmentsDeep hands-on experience with Active Directory design, mig

Symitar Technical Business AnalystJob Title - Symitar Technical Business Analyst

iSpace, IncCompany Name - iSpace, Inc

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Remote

Contract

Symitar Technical Business Analyst Location: Hawthorne CA Duration: 6 months contract REMOTE Work Position Overview: Client is seeking a temporary Technical Business Analyst contractor to support their Symitar Core Banking System and their upcoming Digital Banking Conversion project. This hybrid role will begin with a focus on Core Technical Analyst responsibilities and evolve into a Core Subject Matter Expert (SME) position for the Digital Banking Conversion Project. The contractor will be r

Cisco UCCE EngineerJob Title - Cisco UCCE Engineer

Stanley David and AssociatesCompany Name - Stanley David and Associates

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Bethpage, New York, USA

Full-time

Must Have Technical/Functional Skills 6 12 years of experience in Cisco UCCE environments, with expertise in ICM scripting. Solid understanding of SIP protocol, VoIP architecture, and end-to-end call flows. Proficiency with Cisco CUCM and Cisco Voice Gateways. Experience with Cisco CVP and Finesse agent desktop. Ability to analyze logs and troubleshoot issues across the full contact center stack. Experience in supporting enterprise-level, high-availability telephony environments. Familiarity wit

Systems Engineer with Windows ,Active Directory, Office 365 , VMWare - Open to 6 months Contract Open to Onsite/ HybridJob Title - Systems Engineer with Windows ,Active Directory, Office 365 , VMWare - Open to 6 months Contract Open to Onsite/ Hybrid

Optimus Labs USACompany Name - Optimus Labs USA

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Anaheim, California, USA

Contract, Third Party

Systems Engineer with Windows ,Active Directory, Office 365 , VMWare - Open to 6 months Contract Open to Onsite/ Hybrid We have a new Systems Engineer contract req open with one of our Transportation Logistics client. Role: Systems Engineer Location: Open to Onsite 5 days or Hybrid 3 days- (Border of Orange County & Corona, CA) 92808 Duration: Contract - 6 months The Systems Engineer must have in-depth knowledge of Windows server setup, deployment, and maintenance, diverse technical skills, an

Technical Architect specialized Contact CenterJob Title - Technical Architect specialized Contact Center

Nam Info IncCompany Name - Nam Info Inc

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Hartford, Connecticut, USA

Contract, Third Party

Title: Technical Architect Role: Contact Center specialized Hands on Technical Architect Location: Hartford CT (100% onsite role) Duration: 12 Months Job: Contact Center specialized Hands on Technical Architect JD: Core responsibility: Drive modernizing contact center using data driven insights and by collaborating cross functionally with IT Operations Compliance and Customer experience teams and come up with innovative solutioning ideas which can be transformed to a futuristic solution Focu

Symitar Technical Business AnalystJob Title - Symitar Technical Business Analyst

Ledgent TechnologyCompany Name - Ledgent Technology

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Remote

Contract

Role Requirements: Schedule: Monday - Friday excluding applicable Credit Union holidays Location: Remote Hours: Flexible, ideally 8:00am - 5:00pm Pacific Time Key Responsibilities: Provide Symitar Application Support, including troubleshooting and the correction of issues such as failed jobs, out-of-balance situations, incorrect rate calculations, and other system-related problems. Update rates, adjust system parameters, manage user accounts, and recommend/create product configurations within t