genesys Jobs

Refine Results
1 - 20 of 119 Jobs

Genesys Developer

Centraprise Corp

Plano, Texas, USA

Full-time

10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experience with troubleshooting

Need - Genesys developer on CX platform

ASCII Group LLC

Jacksonville, Florida, USA

Third Party, Contract

Hi, The following requirement is open with our client. Title : Genesys developer on CX platform Location : Jacksonville, FL (ONSITE) Duration : 12+ Months Relevant Experience (in Yrs.) : 8+ Job Description: Genesys developer on CX platform only, should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshoo

Senior Genesys Cloud Engineer

P2PSoftTek Inc

Charlotte, North Carolina, USA

Contract, Third Party

Key Responsibilities: Lead the design, development, and implementation of Genesys Cloud CX solutions. Serve as a subject matter expert (SME) for Genesys Cloud platform integrations and configurations. Analyze business requirements and translate them into effective call flows, IVR designs, and routing strategies. Design and maintain complex call routing logic using Architect workflows. Develop and support integrations with CRM systems (e.g., Salesforce, ServiceNow), workforce engagement tools, an

Genesys Developer

HMG America

Jacksonville, Florida, USA

Contract, Third Party

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Genesys Developer in Jacksonville, FL / Charlotte, NC. Below is the detailed job description. Role: Genesys Developer Location: Jacksonville, FL / Charlotte, NC 3 Days Hybrid from Day 1 (we can try remote as well) Genesys developers should be able to desi

Genesys CX Developer with Softphone

Ventures Unlimited

Addison, Texas, USA

Full-time

Skill: Genesys CX Developer with Softphone. Must Have Technical/Functional Skills:AWS experience.Genesys Cloud CX, Softphone.Contact Center Routing experience.Experience with Onprem Genesys.Roles & Responsibilities:Mandatory:Design and Development experience in Genesys Cloud CX and Genesys Architecture.Experience in Softphone API integration with Genesys CX.Experience in Genesys SDK.Experience in Genesys Cloud CX administration, configuration and implementation.Strong experience Node.JS/ Rest,

Genesys Developer

Buaut

Charlotte, North Carolina, USA

Contract

Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.

Genesys CX with Snowflake and Reporting

Ventures Unlimited

Addison, Texas, USA

Full-time

Skill: Genesys CX with Snowflake and Reporting Must Have Technical/Functional Skills:AWS experience.Genesys Cloud CX, Snowflake and Reporting.Contact Center Routing experience.Experience with Onprem Genesys.Roles & Responsibilities:Mandatory:Experience working with Genesys Snowflake platform for historical reporting.Strong foundation in data analytic, data engineering and cloud platforms with specific experience in Elasticsearch and Kibana.SQL Proficiency for data manipulation, querying and quer

Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone

Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gen

Genesys IVR Integration Engineer

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Onsite position in midtown New York City Description Our healthcare client is currently seeking a UC/Network Engineer to support both Network and IT Telecommunications Department. They are looking for a Network UC Engineers with a mixed background of Cisco UC and networking experience. This engineer will work on a team of 16 and partner with department managers and end users to understand business needs, gather requirements, and develop solutions to deliver the desired call center experience.

Genesys Cloud Architect

K-Tek Resourcing LLC

Raritan, New Jersey, USA

Contract, Third Party

Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Education requirements Any Graduate; Bachelor's degree in IT or related field is preferred Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Pre

Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genes

Genesys Engineer

Galaxy i Technologies, Inc.

Austin, Texas, USA

Contract

Role: Genesys Engineer Location: Austin, TX/SCV, CA or Dallas, TX This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools Expert Experience working with Cloud Technologies such as AWS and Azure Intermediate Tran

Genesys Consultant | Network | Contact Center Media Server & Gateway

Alltech Consulting Services, Inc.

Plano, Texas, USA

Contract

Job Description: Job Title* Genesys Consultant | Network | Contact Center & Gateway Work Location Plano, TX 75075 Contract duration (in months)* 8 Job Details: Must Have Skills (Top 3 technical skills only) * Genesys CloudGenesys EngageDevelopmentDetailed Job Description: Genesys Cloud Lead Developer VR Application Development, API integration, Java, planning of implemention, and maintains the technology infrastructure for contact centers, ensuring optimal performance, reliability, and scalabi

Genesys Engineer

Galaxy i Technologies, Inc.

Austin, Texas, USA

Full-time, Third Party, Contract

Genesys Engineer Austin, TX / Sunnyvale, CA / Dallas, TX JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools Expert Experience working with Cloud Technologies such as AWS and Azure Intermediate Tran

Technology Engineer(Genesys)

Pyramid Consulting, Inc.

Columbus, Ohio, USA

Contract

Immediate need for a talented Technology Engineer(Genesys). This is a 10+months contract opportunity with long-term potential and is located in Columbus OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-74595 Pay Range: $53 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key

Senior Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Senior Genesys Developer Position type: Hybrid Contract (3 Days Onsite and 2 Days Remote work in a week) Position: Senior Genesys Developer Location: Plano, TX 75024 Duration: 12-18 Months contract (LONG-TERM) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud; Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Thir

Genesys Cloud Specialist @Remote

IT Minds LLC

Remote

Contract

Genesys Cloud Specialist Duration: 12 Months Location: Remote Job Description: Position Overview: The Remote Genesys Cloud Specialist will be responsible for the hands-on troubleshooting, updates, configurations, and patching of Genesys Cloud Contact Center solutions. The ideal candidate will have a strong background in cloud contact centers, with at least 4 years of experience, and a minimum of 2 years specifically working with Genesys Cloud. Expertise in PCCE Tier level support and voice/UC (

Genesys Cloud CX3

Verito Solutions

US

Contract, Third Party

Senior Consultant, IT Architecture We are seeking a highly skilled and experienced Genesys Cloud CX3 Expert to lead the design, implementation, and integration of our customer experience solutions. This role requires deep technical expertise in Genesys CLoud CX3, API integrations, and AI-driven customer engagement. You will work closely with cross-functional teams to deliver scalable, intelligent, and seamless contact center solutions. "*Lead end-to-end implementation of Genesys Cloud CX3 sol

Genesys Developer

Caresoft

New York, New York, USA

Third Party, Contract

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p