genesys jobs

Charlotte, North Carolina

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3d ago

Role: Genesys cloud Architect Location: - Wilmington, DE Charlotte, NC Addison, TX (ONSITE) Duration: Fulltime JD- Required Qualifications: Bachelor s degree foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7years of experience in Genesys 7 yrs of exp in IVR Application Development, API integration, Java, planning of implemention, and maintains the technology infrast

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Full-time

$140,000+

Genesys Cloud Developer

Phoenix, Arizona

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Today

Job Summary: We are seeking a skilled Genesys Cloud Developer & Designer with hands-on experience in IVR development, contact center architecture, and Genesys Cloud (PureCloud) solutions. The ideal candidate will be responsible for designing, developing, and maintaining customer experience flows across voice and digital channels using Genesys Cloud tools. Key Responsibilities: Design and develop IVR call flows and routing strategies using Genesys Cloud Architect. Collaborate with business stak

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Contract

$0.00

Genesys Developer - Lansing, MI

Hybrid in Charlotte, North Carolina

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Yesterday

DTS is looking for experienced Genesys Developer for our direct client project in Lansing, MI Top Skills & Years of Experience: 3-5+ years for the overall Genesys administration/IWD support experienceJava - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ yearsJavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5+ yearsOracle Database - Writing SQL queries, stored procedures, and analyzing configuration/rep

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Contract

DOE

Genesys Technical Specialist

Washington, District of Columbia

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Today

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni

Full-time

Genesys Cloud Technical Analyst

Draper, Utah

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3d ago

Position: Senior Technical Analyst, Genesys Cloud Location:Salt Lake City, UT Contract duration: Long-Term Contract, 3 months rolling About the Role: We are looking for a Senior Technical Analyst with expertise in Genesys Cloud CX to design, optimize, and integrate global contact center solutions. The role bridges business requirements with technical execution, delivering scalable omnichannel workflows that enhance customer experience and operational efficiency. Key Responsibilities: Build and

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Contract

Depends on Experience

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

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Contract

69.5/hr - 78.31/hr

Genesys Cloud Architecture

Raritan, New Jersey

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24d ago

Genesys Cloud Architecture Roles & Responsibilities Provide advanced troubleshooting for applications and systems, determining cause and effect.Provide 24 x 7 on call support as part of a scheduled rotation with other team members.Understand and apply advanced system/application administration, management and performance tuning techniques.Assist with day-to-day operation support, performance tuning, disaster recoveryMentors newly hired representatives to ensure a smooth transition from learning

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Full-time

$62,000 - $116,000

Genesys Administrator / IWD Support Specialist

Lansing, Michigan

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Yesterday

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website: We are seeking a Genesys Administrator / IWD Support Specialist to join our team. This role will involve support

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Contract

Genesys Functional Lead

No location provided

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Yesterday

Overview Job Title: Genesys Functional Lead Location: Remote (US) Type: Corp to Corp Start Date: ASAP Travel: Some travel required to Los Angeles, CA About Cayuse Commercial Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved

Full-time

Depends on Experience

Sr. Genesys Developer

Lansing, Michigan

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Today

Genesys Architecture Deep understanding of Genesys system architecture On-Prem Design of scalable, high-availability, and secure Genesys environments Expertise in component interactions: Interaction Server, URS, Stat Server, Config Server, Message Server, etc. Experience in environment sizing, network design, and failover strategies Genesys Framework Management Administration of core Genesys components: Config Server, Stat Server, Message Server, T-Server Hands-on experience with Configuration

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Full-time

Genesys Practice Lead

Washington, District of Columbia

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Today

Full-time

Genesys Developer

Hybrid in Addison, Texas

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26d ago

Innova Solutions is immediately hiring for a Genesys Developer. Position type: Contract to Hire Location: Addison, Texas & Charlotte, NC (Hybrid) Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys Framework including IVR development /Scripting,Routing Strategy an

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Contract

$65 - $68

Genesys Composer Routing Developer

Remote

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2d ago

Our client, a global software company, is looking to hire 3 Genesys Composer Routing Developer for a 3-6 month contract. The consultants will be working remotely supporting routing and another for Engage eservices/ digital. Required Skills: Minimum seven years voice/routing experience (Genesys Composer experience) Experience using Genesys composer to create and maintain complex routing strategies Strong leadership and organizational skills Excellent communication and presentation skills with s

Contract

Business Systems Analyst (Genesys Cloud CX)

Austin, Texas

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9d ago

Position: Business Systems Analyst, Genesys Cloud Location: Austin, TX (Hybrid - 3 days a week from office, 2 days remote) Contract duration: Long-Term Contract, 3 months rolling About the Role: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partner to Product and Engineering teams, ensurin

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Contract

Depends on Experience

Genesys PMO Lead

No location provided

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Yesterday

Overview Job Title: Genesys PMO Lead Location: Remote (US) Type: Corp to Corp Start Date: ASAP Travel: Some travel required to Los Angeles, CA About Cayuse Commercial Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficie

Full-time

Depends on Experience

CRM Technical Lead Oracle & Genesys Cloud

Remote

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4d ago

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,

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Contract, Third Party

$60 - $70

Manager, IT (CCaaS - Genesys)

Hybrid in Northbrook, Illinois

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Today

Job Summary This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth. The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement. The manager will collaborate closely with IT teams, business stakeholders, and operational leaders to ensure se

Full-time

USD 115,440.00 - 173,160.00 per year

Genesys Test Lead

No location provided

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Yesterday

Overview Job Title: Genesys Test Lead Location: Remote (US) Type: Corp to Corp Start Date: ASAP Travel: Some travel required to Los Angeles, CA About Cayuse Commercial Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved effici

Full-time

Depends on Experience

Hiring Genesys Contact Center for Houston, TX

Houston, Texas

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5d ago

HexaCorp is hiring Genesys Contact Center for our client in Houston, TX Role: Genesys Contact Center Location: Houston, TX Duration: Long Term Contract. Key Skills & Experience Genesys Contact Center Genesys Engage, Genesys CX Amazon Connect Experience with other leading Contact Center technologies will be an added advantage Strong expertise in application & platform support (predominantly) Good troubleshooting and incident resolution skills for P1/P2 issues Strong communication and collaborati

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Contract

$50 - $70

Genesys Cloud Consultant

New Jersey

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Yesterday

Domain Financial services Work Location Addison, TX Pennington, NJ Plano, TX Job Description Our client is seeking Genesys Cloud Consultant This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, l

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Full-time

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