genesys Jobs

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Genesys

New York Technology Partners

•

Newark, New Jersey, USA

Contract, Third Party

Title: Genesys Location: Newark, NJ (Hybrid) Position: Contract Job Description: Lead Genesys Development: Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers. Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-party applications (CRM, WFM, Databases, etc.). Mentor and Support Ju
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Posted 7 days ago

Business Analyst with Genesys

CA-One Tech Cloud Inc.

•

Austin, Texas, USA

Contract

BA role with genesys tool exp
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Posted 3 hours ago

Rempte Position || Infrastructure Engineer (Genesys)

SanKar Inc

•

Remote

Contract

Position: - Infrastructure Engineer (Genesys)Location: - Bloomfield CT (3 days a week) or RemoteType: - Contract to Hire Job Description Job Responsibilities:Design, deploy, and maintain VoIP and traditional telephony systems (e.g., Cisco, Avaya).Manage and troubleshoot SIP trunks, call routing, and dial plans.Monitor and optimize voice network performance, ensuring minimal latency and packet loss.Configure and support IP phones, softphones, voicemail, and unified messaging systems.Integrate voi
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Posted 5 days ago | Updated 4 days ago

Principal Genesys Consultant

The Brixton Group

•

Dallas, Texas, USA

Contract, Third Party

Job Title: Principal Genesys Consultant Location: Dallas, TX Duration: 12+ Months (Contract Position) JD: Principal Genesys Consultant onsite: Provide L2/L3 support for the Genesys platform, ensuring high availability and performance of all components. Troubleshoot and resolve issues across a wide range of Genesys modules including SIP Server, CIM Platform, Info Mart, Workforce Management, and Voice Platform. Manage and support integrations using Gplus Adapters, Advanced Agent Connectors, and
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Posted 7 days ago | Updated 7 days ago

Genesys Developer

Purple Drive Technologies LLC

•

Charlotte, North Carolina, USA

Full-time

Skill: Genesys Developer 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting. Ex
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Posted 4 hours ago

Genesys Developer

Lucid Technologies

•

Detroit, Michigan, USA

Third Party, Contract

Job Title: Genesys DeveloperLocation: Charlotte, NC or Detroit, MI office 3 days/week.Interview Process: Zoom panel interview Daily Responsibilities:Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineeri
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Posted 7 days ago | Updated 2 hours ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 18 days ago | Updated 8 days ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gene
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Posted 14 days ago | Updated 13 days ago

Genesys IVR Chatbot Developer

PY DATA, INC.

•

Newark, New Jersey, USA

Contract

Genesys IVR Chatbot Developer Newark, NJ (3 days/week onsite) 12 months Needs: IVRGenesys Cloud CXVoice and non-voice application experienceGenesys certification would be nice to have Job Description: IVR Chatbot Developer (Genesys focus), Level 3, Hybrid-Newark In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The
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Posted 5 days ago

Genesys Developer

Lucid Technologies

•

Charlotte, North Carolina, USA

Contract, Third Party

Job Title: Genesys DeveloperLocation: Charlotte, NC or Detroit, MI office 3 days/week.Interview Process: Zoom panel interview Daily Responsibilities:Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineeri
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Posted 7 days ago | Updated 7 hours ago

Genesys Cloud Center SME

ST Global LLC

•

Plano, Texas, USA

Full-time, Third Party

Role name: Genesys Cloud Center SME Location: Plano, TX - Market Rate Key Roles and Responsibilities ? Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC. ? Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved. ? Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues. ? Conduct a
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Posted 20 days ago

Genesys Developer

Indus Valley

•

Charlotte, North Carolina, USA

Contract, Third Party

Job Title: Genesys Developer Location: Charlotte, NC or Detroit, MI (Hybrid) Duration: Till year end with potential extensions Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams such as Middleware and Salesforce engi
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Posted 5 days ago

IVR Chatbot Developer (Genesys focus), Newark, NJ (Hybrid)

Sibitalent Corp

•

Newark, New Jersey, USA

Contract

Job Title:- IVR Chatbot Developer (Genesys focus) Location :: Newark, NJ (Hybrid) Duration :: 12 Months Experience :: 10+ years Client : Prudential Note Need only NJ/NY/PA/CT candidates Need Screening timings for today and tomorrow Job Description Need Banking, Financial, Insurance background candidate IMP Notice Updated Job title: IVR Chatbot Developer We are seeking a developer with a special skill set in IVR chat bot development, specifically with experience in Genesys. The focus is on Gen
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Posted 4 days ago

Genesys Developer

Ventures Unlimited

•

Charlotte, North Carolina, USA

Full-time

Skill: Genesys Developer10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experien
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Posted 15 days ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys
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Posted 28 days ago | Updated 28 days ago

Genesys Development Lead

New York Technology Partners

•

Newark, New Jersey, USA

Contract, Third Party

Job Title: Lead Genesys Development Location: Newark NJ Position Type: Long Term Contract JOB DESCRIPTION Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers.Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-partyapplications (CRM, WFM, Databases, etc.).Mentor and Support Junior
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Posted 7 days ago

Job as Genesys Developer in Newark, NJ

Sysmind, LLC

•

Newark, New Jersey, USA

Full-time, Contract, Third Party

Role: Genesys Developer Location: Newark, NJ Lead Genesys Development: Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers. Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-party applications (CRM, WFM, Databases, etc.). Mentor and Support Junior Developers: Provide technical
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Posted 8 days ago | Updated 1 hour ago

Genesys Cloud Developer - Charlotte, NC/Detroit, MI

Digital Technology Solutions

•

Charlotte, North Carolina, USA

Contract

DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC or Detroit, MI Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams such as Middleware and Salesforce engineering. Re
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Posted 8 days ago | Updated moments ago

Genesys Developer

V2Soft

•

Charlotte, North Carolina, USA

Contract

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and se
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Posted 4 days ago | Updated moments ago

Oracle Service Cloud(with Genesys)

United Technology

•

US

Third Party, Contract

JD- Experienced CRM Lead to be deployed with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead CRM initiatives involving Oracle Service Cloud configurat
Posted 6 days ago | Updated 3 hours ago