genesys jobs

Jersey City, New Jersey

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Today

Job Description: - Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external components. - Delivery credentials for Self-Service and Analytics

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Contract, Third Party

Depends on Experience

Hybrid, Genesys Developer - Only W2

Hybrid in Addison, Texas

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8d ago

Genesys Developer Hybrid role Must have skills: Genesys Cloud CX or PureCloud, IVR, NICE, CRM-Siebel Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud; Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and Reporting Working experience on Ma

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Contract

$65 - $68

Genesys Solution Architect

Chantilly, Virginia

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6d ago

Role: Genesys Solution Architect Location: Remote Key Responsibilities: Lead the migration of existing CRM/contact center solutions from KANA (Verint/KANA Enterprise) to Genesys Cloud/Genesys Engage. Analyze current KANA configurations, workflows, and APIs, and design equivalent functionality within Genesys. Develop, configure, and customize Genesys solutions including interaction flows, routing strategies, IVR, and digital channels. Integrate Genesys with CRMs, databases, and third-party appl

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Full-time, Contract

Genesys Cloud CX Demands

Hybrid in Newark, New Jersey

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4d ago

Title: Genesys Cloud CX Demands Location: Newark, NJ Duration: 12+ Months Key Responsibilities: Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework and integration with internal and external compone

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Contract

Depends on Experience

Genesys consultant

Phoenix, Arizona

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Today

Job Title: Genesys consultant Location: Phonenix, AZ - Onsite Duration: 6 months Note: Should be local Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystemHaving knowledge on contact center migration to CCaaS and build data solution surrounding the migrationDefine data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.Understand data models for Genesys

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Contract

Depends on Experience

Manager, IT (CCaaS - Genesys)

Hybrid in Northbrook, Illinois

•

Today

Job Summary This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth. The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement. The manager will collaborate closely with IT teams, business stakeholders, and operational leaders to ensure se

Full-time

USD 115,440.00 - 173,160.00 per year

Genesys Cloud CX consultant

Remote

•

Today

Hi, Greetings of the day!! Genesys Cloud CXNewark, NJ (Onsite) Required Skills: Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework and integration with internal and external components. Delivery cr

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Contract, Third Party

Depends on Experience

Genesys CX Consultant

Addison, Texas

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10d ago

Job Role: Genesys CX Consultant (Snowflake and Reporting) Location: Addison, TX Note: Prior Snowflake experience is not required, but the candidate should be willing to learn. Job Description: Experience working with Genesys Snowflake platform for historical reporting.Strong foundation in data analytic, data engineering and cloud platforms with specific experience in Elasticsearch and Kibana.SQL Proficiency for data manipulation, querying and query optimization.Ability to understand and interpre

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Full-time

$120,000 - $170,000

Genesys Engineer

Charlotte, North Carolina

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Today

Job Title: Genesys Engineer (On-Premise Applications) Location: Charlotte, NC (Hybrid)Contract Length: 24 Months Job Description:We are seeking a highly skilled Genesys Engineer with deep expertise in Genesys Engage On-Premise applications to join our team in Charlotte, NC. The ideal candidate will bring 5+ years of experience with Genesys Engage and proven hands-on expertise deploying and supporting on-premise environments. Key Responsibilities: Deploy, configure, and support Genesys Framework/

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Contract

USD75 - USD75

Genesys Cloud CX Developer

Newark, New Jersey

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6d ago

Job Title: Genesys Cloud CX Location: Newark, NJ Onsite No. of Demands: 2 Job Description: Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework and integration with internal and external components.Deliv

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Contract

Depends on Experience

Genesys Developer - Newark, NJ - Onsite

Newark, New Jersey

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Yesterday

Genesys Developer Location: Newark, NJ - Onsite Contract position Job Details: In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections).

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Third Party, Contract

$50 - $60

Genesys Lead demand - Wilmington, DE

Wilmington, Delaware

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6d ago

Our client seeks an Genesys Lead for a 12 Months project in Wilmington, DE . Below is the detailed requirement Title: Genesys Lead Location : Wilmington, DE Duration: 12 Months Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resoluti

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Contract

$DOE

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

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Full-time

69.5/hr - 78.31/hr

F2F Interview!! IVR /Genesys Cloud CX Developer (Newark , NJ)

Hybrid in Newark, New Jersey

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15d ago

Job Title: IVR /Genesys Cloud CX Developer Location: Newark, NJ(Hybrid role) Interview: In-person Interview Contract: 6+ months contract with possibilities of extension and FTE conversion Accepting relocating candidates. Years of experience: 6+ years Job Description: Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands-on experience on development on Voice and Non-Voice (

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Contract

$60 - $70

Senior Genesys Engineer

Denver, Colorado

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Today

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. Beware of scams. S3 never asks for money during its onboarding process. Job Title: Senior Genesys Engineer Location: Denver, CO, 80237 Contract Length: 6+ Months On Site Work Job ref# 242704 Job Description: As a Genesys Specialist, you will be responsible for designing, impleme

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Full-time, Contract

USD0 - USD0

VR Chatbot Developer (Genesys Focus)

Remote

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11d ago

This position is 100% remote 3 5 years of hands-on development experience with Genesys Cloud CX, focusing on multichannel self-service, IVR, and omnichannel orchestration.Strong experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot) applications using Genesys Architect.Deep understanding of Genesys Framework, system integrations (internal/external), and deployment best practices.Proven delivery of speech-based self-service solutions with dynamic menus based on customer treatment

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Third Party, Contract

$50 - $60

Genesys Developer Chatbot & XML Integration

Remote

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11d ago

This position is 100% remote Experience implementing self-service IVR and Omnichannel Routing using Genesys Cloud CX.Expertise in building and customizing Chatbots and Voice Bots via Genesys Architect Bot Flows.Strong functional knowledge across Voice, SMS, Chat, Email, and Bot integration use cases.Experience with XML scripting, custom logic flows, and backend integrations.Delivery experience in speech analytics, dynamic menus, and customer interaction design.Certified Genesys Cloud CX professi

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Contract, Third Party

$50 - $60

Genesys Engage Engineer

Charlotte, North Carolina

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Today

Location: Charlotte, NC Description: Genesys Engage Engineer Charlotte, NC - Hybrid onsite 3 days 12-24 Month Contract Job Title: Software Engineer - Genesys Engage (Contingent Resource) Job Description: As a contingent resource, you will consult on complex, large-scale engineering initiatives with broad impact. You'll analyze multifaceted challenges requiring deep technical expertise and strategic thinking, particularly in the deployment and management of Genesys Engage On-Premise applica

Contract

Genesys SME/Architect

No location provided

•

Today

Hi, My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you! Genesys SME/Architect Location: Remote Duration: Long Term Contract Job Description : Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels

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Full-time, Contract

$DOE

Genesys Developer

Hybrid in Addison, Texas

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8d ago

Innova Solutions is immediately hiring for a Genesys Developer. Position type: Contract to Hire Location: Addison, Texas & Charlotte, NC (Hybrid) Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys Framework including IVR development /Scripting,Routing Strategy an

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Contract

$65 - $68

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