This position provides 24x7 Tier I/II help desk support for all tenants in the DHA network. They work with other Tier I/II engineers in the network security operations center. They are responsible for triaging issues and resolving and/or escalating to the appropriate network team for remediation. There will be frequent engagement with internal and external customers. Roles and Responsibilities: 1. Troubleshooting and resolving network issues in a timely manner with a variety of different net
POSITION SUMMARY AND RESPONSIBILITIES Responsible for the definition, delivery, and continuous improvement of IT services for University Health which consists of Help Desk, Field Engineering, Network Operations Center, phone operators, and end user procurement. Primary focus is on the service and delivery of technological solutions that are aligned with the critical business processes of the University Health. This position is responsible for the coordinated management of interdependent and ex
Description We are looking for an experienced IT Service Delivery Director to lead and optimize the delivery of IT services for University Health in San Antonio, Texas. This role is pivotal in ensuring that technological solutions align seamlessly with critical business processes, while driving continuous improvement across various IT functions such as Help Desk, Field Engineering, Network Operations, Data Center Engineering, and end-user procurement. The ideal candidate will manage complex, int
Description We are looking for a skilled Helpdesk Analyst to join our team in San Antonio, Texas. In this role, you will provide hands-on and remote support to end users in a dynamic environment, ensuring seamless hardware, software, and system operations. This is a long-term contract position with opportunities to expand your expertise in IT while delivering high-quality technical solutions. Responsibilities: Document and categorize all service requests and incidents in the IT service desk too
Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. MAROONMIDNIGHTS (MMN) Provide IT support and solutions developed for National Cryptologic University classified training
As a Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process. Microsoft
Job Description What We're Doing: As part of Lockheed Martin Rotary & Mission Systems business area, the C4ISR line of business creates leading-edge global mission integration capabilities and products for our partners across all domains. Who We Are: Our team is building a Command and Control capability that provides a unified, timely, and responsive application enabling Force Readiness tracking and reporting across the Cyber Mission Forces and all of the Service Cyber Components. It is bein
Job Description What We're Doing: As part of Lockheed Martin Rotary & Mission Systems business area, the C4ISR line of business creates leading-edge global mission integration capabilities and products for our partners across all domains. Who We Are: Our team is building a Command and Control capability that provides a unified, timely, and responsive application enabling Force Readiness tracking and reporting across the Cyber Mission Forces and all of the Service Cyber Components. It is bein
Job Description What We're Doing: As part of Lockheed Martin Rotary & Mission Systems business area, the C4ISR line of business creates leading-edge global mission integration capabilities and products for our partners across all domains. Who We Are: Our team is building a Command and Control capability that provides a unified, timely, and responsive application enabling Force Readiness tracking and reporting across the Cyber Mission Forces and all of the Service Cyber Components. It is bein
Job Description What We're Doing: As part of Lockheed Martin Rotary & Mission Systems business area, the C4ISR line of business creates leading-edge global mission integration capabilities and products for our partners across all domains. Who We Are: Our team is building a Command and Control capability that provides a unified, timely, and responsive application enabling Force Readiness tracking and reporting across the Cyber Mission Forces and all of the Service Cyber Components. It is bein
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. MAROONMIDNIGHTS (MMN) Provide IT support and solutions developed for National Cryptologic University classified training
Hi, Please find my direct client job requirement for your consideration. Title: Desktop Support Technician Location: Remote Duration: 12 months Client: State of CO Job Description: The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
Help Desk Analyst 2 Rate : ALAP Location Remote - Atlanta - GA Last Date : 6/26/2025 The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilities: Receive and track onboard and offboard requests; check the requests for completeness and acc
Joining the BlueHalo, an AV Company, team means immersing yourself in a dynamic environment, working alongside the brightest minds in technology through some of the toughest challenges facing our nation today. We are spearheading the future of global defense, with every BlueHalo, an AV Company, employee playing a key role in our success. That's why our investment in you goes beyond competitive pay and a rewarding benefits package. We're committed to providing our people with the best opportuniti
Job Description What We're Doing: As part of Lockheed Martin Rotary & Mission Systems business area, the C4ISR line of business creates leading-edge global mission integration capabilities and products for our partners across all domains. Who We Are: Our team is building a Command and Control capability that provides a unified, timely, and responsive application enabling Force Readiness tracking and reporting across the Cyber Mission Forces and all of the Service Cyber Components. It is bein
Associate degree in Biomedical Engineering, Electronics, Information Technology, or a related technical discipline; equivalent technical training or experience may be considered.Minimum of 2 years of hands-on experience in a clinical, biomedical, or field service technician role, preferably in a healthcare environment.Solid understanding of medical device operation, integration, and healthcare IT systems (e.g., EMRs, PACS, HL7).Demonstrate foundational networking knowledge, including understandi
System Administrator LOCATION San Antonio, TX 78208 CLEARANCE TS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a proactive and detail-oriented System Administrator to join our team and help maintain the stability, security, and performance of our IT infrastructure. In this role, you will be responsible for managing servers, networks, and other critical systems, ensuring that they run efficiently and securely. You will also handle system upd
