help desk administrator Jobs

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EHR Helpdesk Manager

IT People Corporation

•

Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Manager Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Complete Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilitie
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Posted 2 days ago | Updated 2 days ago

"Tier 1 Help Desk"

RightStaff Technical Resources

•

Waltham, Massachusetts, USA

Full-time

This opportunity is a 4 month contract to hire opportunity in Waltham MA - 02451. Any Interest, We are looking at bringing our Tier 1 services back in-house and need to staff 1 tier technician. The need is for basic, first-level remote troubleshooting. Ideally, we would be looking for entry level techs who are looking to start their careers in IT and are hungry to learn as much as they can. We need highly motivated individuals who can quickly pick up on workflows and troubleshooting steps. They
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Posted 5 days ago | Updated 5 days ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 22 days ago | Updated 1 hour ago

EHR Helpdesk Manager - Raleigh, NC (Hybrid)

Information Resource Group, Inc.

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Raleigh, North Carolina, USA

Contract, Third Party

Title: EHR Helpdesk Manager Location: RTP, NC (Hybrid) Duration: 12+ Months of Contract role with Extensions Key Responsibilities Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including
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Posted 5 days ago | Updated moments ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,
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Posted 16 days ago | Updated 9 days ago

Help Desk Support Technician SME Level

Powersolv

•

Jackson, Mississippi, USA

Contract, Third Party

Selected candidate's role will focus on providing all levels of support to customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support f
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Posted 7 days ago | Updated 1 day ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 19 days ago | Updated 6 hours ago

Helpdesk Manager

Elegant Enterprise Wide Solutions

•

Bethesda, Maryland, USA

Full-time, Third Party

Qualifications: A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines are required. This position requires a minimum of five (5) years of experience, of which at least two (2) years must be specialized. Specialized experience includes staff management, recruitment, and retention, Help Desk / Service Desk management. The Help Desk Manager who is certified by the Help Desk Institute as a Help Desk Manager, Desktop Support Manager, or Sup
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Posted 1 day ago | Updated moments ago

Epic Help Desk Technician

Wise Equation Solutions Inc.

•

Rancho Cordova, California, USA

Contract

Job Description Our client is helping another hospital system merge with their Epic platform and needs support answering tickets from both hospital entities regarding Epic-specific issues. Support will be most specifically using the AMBULATORY module. You will be answering "how to" questions or working on escalations within the modules. This is specifically end-user support, there will be no building or configurations. Duties: Serve as the first contact with customers gathers, analyzes, reviews
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Posted 2 days ago

Help Desk Analyst

Dunhill Professional Search

•

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and
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Posted 29 days ago | Updated 3 hours ago

Onsite in Memphis Bilingual Help Desk

Highspring

•

Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t
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Posted 21 days ago | Updated 3 hours ago

Helpdesk Technician -- L3

Dexian Signature Consultants

•

Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as
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Posted 21 days ago | Updated 3 hours ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 15 days ago | Updated 1 day ago

Help Desk

Dexian DISYS

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Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s
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Posted 26 days ago | Updated 3 hours ago

Help Desk Technician

NovaLink Solutions

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Golden, Colorado, USA

Contract, Third Party

Experience working in a help desk environmentFlexibility to work a variety of shifts with minimal noticeMust have reliable transportationMust be able to pass a background checkProficiency with Windows, Linux, and IOS computersExcellent oral and written communication skillsDetail oriented and highly organized to keep tickets in orderAbility to remain calm and professional in stressful situationsResourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they ari
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Posted moments ago

Helpdesk Manager

S Linx LLC

•

Raleigh, North Carolina, USA

Contract

Job Title: Helpdesk Manager Location: NC The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.This position plays a key leadership role in the support of clinical applications,
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Posted 1 day ago

Helpdesk Technician - Denver, CO

Highspring

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Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate
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Posted 26 days ago | Updated 3 hours ago

IT Help desk

Cyma Systems Inc

•

Hartford, Connecticut, USA

Contract, Third Party

IT Help desk5 days onsite at Hartford, CT Specific Experience and Services Required Experience with Office 365 Suite, Office Apps, Teams, SharePoint, OneDriveExperience with SCCM to package applications for release to user images for laptops and desktopsExperience maintaining patches on desktop computers with Microsoft, operating environmentsExperience with utilizing Intune as a mobile device management platformExcellent troubleshooting and problem-solving skillsExperience providing technical s
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Posted 20 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Charleston, South Carolina, USA

Full-time

Description GREAT OPPORTUNITY TO GET YOUR FOOT IN THE DOOR WITHIN IT! Our customer is hiring several candidates to provide temporary IT Help Desk support for a 3 month contract with possibility for extension. This will be 100% on-site, M-F, standard hours. This person will see a wide variety of issues each day and should know basics like Windows 10, basic networking, troubleshooting a laptop or printer, troubleshooting browser issues, performing password resets etc. The ideal candidate also is c
Posted 1 day ago | Updated 3 hours ago

Desktop/ Help Desk Support

Global Enterprise Tech Resources, Inc

•

Fostoria, Ohio, USA

Full-time

Desktop/ Help Desk Support Fostoria, OH (4 days to Fostoria, OH AND 1 day to Novi, MI) Contract (Client will pay the expenses) Strong communication skills Be able to communicate appropriately Inform in timely manner critical issues Document proficiently the tickets attended Technical and analytical: Adept at providing computer support Skilled in systems troubleshooting, installations and maintenance Well versed in Windows environment (Windows 10 or others) Customer-service and help desk skil
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Posted 19 days ago