help desk analyst Jobs in boston, ma

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HelpDesk Analyst

Innosoul inc

•

Remote

Contract, Third Party

Job ID: IN-773612 Remote HelpDesk Analyst with ticketing, Jira, Confluence, Service Management tools, Genesys phone system, Salesforce, L1/L2 and Child Welfare experience Location: Indianapolis, IN (Indiana Department of Child Services DCS) Duration: 5 Months Position: 1(1) Skills: Associates Degree or 3 plus years or experience Required 3 Years Working knowledge of Microsoft Office (Outlook 365, Word and Excel); Required 5 Years Prior customer service experience Required 5 Years Knowledge of h
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Posted 3 days ago

Help Desk Analyst

Talent Groups

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Remote or Manchester, Maine, USA

Contract

1 3 years of IT help desk or technical support experience. Hands-on experience troubleshooting hardware, software, and web-based systems. Familiarity with Active Directory, browser diagnostics, and SSO environments. Experience using ticketing/call-tracking software (e.g., ServiceNow, Remedy, Zendesk). Strong written and verbal communication skills. Proven customer service orientation and ability to handle user issues with patience and professionalism. Ability to follow structured troubleshooting
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Posted 1 day ago

IT Help Desk Analyst

Virginia Jobs

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Remote or Staunton, Virginia, USA

Full-time

Title: IT Help Desk Analyst State Role Title:Info Technology Specialist I Hiring Range: $44,192 - $72,905 Pay Band: 4 Agency: VA School for the Deaf & Blind Location:VA School for Deaf & Blind Agency Website:vsdb.k12.va.us Recruitment Type: General Public - G Job Duties This position is focused on supporting teachers, staff, and students with disabilities at VSDB, ensuring technology is accessible, secure, and effective in an educational setting. The role requires strong technical and customer s
Posted 2 days ago | Updated 1 hour ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 60+ days ago | Updated 1 day ago

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi
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Posted 60+ days ago | Updated 1 day ago

EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient
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Posted 60+ days ago | Updated 1 day ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 41 days ago | Updated 1 hour ago

IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 51 days ago | Updated 1 hour ago

Help Desk Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of a Help Desk Support in Boston, MA. Responsibilities: * Provide day-to-day desktop support such as identifying, researching, and resolving technical issues * Respond to inquiries via email, phone, or ticketing system; Document all support incidents via our Help Desk Ticketing system and close tickets once issues have been resolved * Configures and administers Office365 platform including but not limited to Teams, Exchange, OneDrive, SharePoint, et
Posted 1 day ago | Updated 7 hours ago

Helpdesk Specialist

Rose International

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Boston, Massachusetts, USA

Full-time

Date Posted: 08/01/2025 Hiring Organization: Rose International Position Number: 486420 Industry: Government Job Title: Helpdesk Specialist Job Location: Boston, MA, USA, 02110 Work Model: Hybrid Work Model Details: 2 to 3 days per week onsite Shift: 8:45am-5pm M-F Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 12 Min Hourly Rate($): 35.00 Max Hourly Rate($): 40.00 Must Have Skills/Attributes: Helpdesk, SalesForce, SharePoint Experience Desired: Experience
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Posted 8 days ago | Updated 10 hours ago

Help Desk Support

Serenity Info Tech, Inc.

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Remote

Third Party, Contract

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac
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Posted 3 days ago | Updated 1 day ago

Law Firm Help Desk Technician

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu
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Posted 60+ days ago | Updated 9 hours ago

HRMS Business Analyst (Workday) - $82 CTC - REMOTE (3-hour radius of Augusta, ME)

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted Work Location: Majority remote, will need to have the flexibility to report onsite as needed. Will consider candidates within a 3-hour radius of Augusta, ME. The Project Management Office (PMO) for the State of Maine is seeking up to 4 detail-oriented and people-focused Business SMEs to join a resource pool for assignment across various departments within the State of Maine, based on emerging needs. One such immediate assignment involves support
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Posted 4 days ago

Help Desk Support (Spanish Speaking)

Concero

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Remote

Contract

Job Summary: In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to imple
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Posted 15 days ago

Healthcare service Desk/helpdesk

Infinite Computer Solutions (ICS)

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Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software
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Posted 58 days ago | Updated 3 days ago

Lab IT Helpdesk | Toronto, Canada | Onsite

Stellent IT LLC

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Boston, Massachusetts, USA

Third Party

Title: Lab IT Helpdesk Location: Toronto, Canada | Onsite Duration: 6-12+ Months Must: Helpdesk setting up conferences and meeting rooms - JIRA AWS / AZURE basic cloud technology experience. Local to Toronto from day 3 years helpdesk experience in biotech, 10+ years of general helpdesk experience in general. Most current project needs to be in Biotech. Lab systems experience preferred BENCH LIMS. General LIMS as secondary if no bench LIMS. Description of Position: Reporting into the Director o
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Posted 40 days ago | Updated 1 day ago

Help Desk Support (SACWIS Support)

Encore Consulting Services

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Remote

Contract

Job Title: Help Desk Support (SACWIS Support) Location: Indianapolis, IN (Remote) Contract Duration: Long-Term Client: Indiana Department of Child Services (IN-DCS) Requisition ID: 773612 Job Summary: The Indiana Department of Child Services is seeking a highly motivated and detail-oriented Help Desk Support specialist to provide technical and functional assistance for the Statewide Automated Child Welfare Information System (SACWIS). The ideal candidate will have a mix of strong communication
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Posted 3 days ago | Updated 2 days ago

Help Desk Support Spec

CVS Health

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South Carolina, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 7 days ago | Updated 1 hour ago

Help Desk Specialist Senior

Maricopa County

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Remote or Phoenix, Arizona, USA

Full-time

Posting Date 08/04/25 Application Deadline 08/07/25 Pay Range $25.75 - $41.50 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Transportation About the Position The Help Desk Specialist Senior provides expert PC desktop support for customers of the Inf
Posted 1 hour ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 59 days ago | Updated 1 hour ago