help desk lead Jobs

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Epic EHR Help Desk Lead

Innosoul inc

•

Raleigh, North Carolina, USA

Third Party, Contract

Job ID :NC-763719 Hybrid/Local Epic EHR Help Desk Lead (12+) with ServiceNow, Incident Handling experience Location: Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(1) Skills: Bachelor s degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Required Minimum of 3 years supporting Epic and healthcare applications Required 3 Years Proficiency with ServiceNow Required 3 Years Experience supervising or mentoring helpdes
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Posted 1 day ago

Help Desk Lead

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 13 days ago

IT Help Desk Lead

Sentinel Technologies

•

Menomonee Falls, Wisconsin, USA

Contract

Sentinel is actively seeking a skilled and dynamic IT Help Desk Lead to oversee the daily operations of the helpdesk for one of our valued clients. In this role, you will ensure the timely and effective resolution of IT issues while fostering a culture of exceptional customer service. This position requires strong leadership abilities, technical expertise, and a proactive approach to problem-solving. This is a contract to hire role reporting to our client location in Menomonee Falls, WI. Qualifi
Posted 16 days ago

EHR Helpdesk 1st Shift Lead

HighCloud Solutions, Inc

•

Durham, North Carolina, USA

Full-time, Part-time, Contract, Third Party

Title EHR Helpdesk 1st Shift Lead Location Research Triangle Park, NC (Hybrid) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-relat
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Posted 1 day ago | Updated 23 hours ago

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

•

District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including
Posted 60+ days ago | Updated 11 hours ago

Help Desk Lead

Lockheed Martin Corporation

•

Colorado Springs, Colorado, USA

Full-time

Job Description Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more - we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutio
Posted 14 days ago | Updated 3 hours ago

Sr Solutions Architect, Transmissions Help Desk Lead

KeyCorp

•

Remote

Full-time

Location: For Those Who Work At Home - Various, Ohio 44144 Location: Opportunity to work remote but hours are 8a-5p EST, no on call Job Summary: The Sr. Solution Architect plays a key role in Commercial Onboarding Servicing (COS) team, part of Commercial Bank at Key Bank, as a dynamic role on the Commercial Data Transmissions Help Desk team. As the primary point of contact, the Solutions Architect will work closely with clients and internal partners to support transmission product incident and
Posted 36 days ago | Updated 3 hours ago

Help Desk Lead

Leidos

•

Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bold ideas. We foster a dynamic and
Posted 60+ days ago | Updated 3 hours ago

EHR Helpdesk Shift Lead

DataStaff, Inc.

•

Raleigh, North Carolina, USA

Contract

DataStaff, Inc. is currently seeking a EHR Helpdesk Shift Lead for a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This position is hybrid Responsibilities: Serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk.Provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift.The Shift Lead plays a critical role in e
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Posted 1 day ago

EHR Helpdesk Shift Lead - HYBRID

Chandra Technologies, Inc.

•

Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities with clinica
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Posted 1 day ago

EHR Helpdesk 1st Shift Lead

Sunrise Systems, Inc.

•

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Job ID: 25-08246 Location: Research Triangle Park, NC (Hybrid) Duration: 12 months of contract Description: Seeking an experienced EHR Helpdesk Shift Lead with strong Epic EHR support expertise. This role serves as the senior technical lead for Epic-related issues within a centralized IT Helpdesk supporting 13 state-run healthcare facilities. Responsibilities: Lead Epic-related incident resolution and escalationsProvide expert-level support and troubleshoot
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Posted 1 day ago | Updated 1 day ago

Help Desk Technical Lead

Robert Half

•

Menomonee Falls, Wisconsin, USA

Full-time

Description Join a forward-thinking manufacturing company as our IT Help Desk Technical Lead, where your troubleshooting expertise and drive for efficiency will make an immediate impact. This is a hands-on leadership role ideal for someone who thrives in a dynamic environment, enjoys collaborating with leadership, and is excited to fine-tune help desk operations and systems. What You'll Do: Lead the day-to-day operations of the help desk, ensuring fast, effective support and ticket resolution.P
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Posted 1 day ago | Updated 11 hours ago

Lead Help Desk Analyst

Robert Half

•

New York, USA

Full-time

Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New York. This role requires a technically proficient individual who can mentor team members, resolve complex technical issues, and ensure efficient operation of desktop support services. The position also involves managing help desk-related projects and providing top-notch technical assistance to users across various locations. Responsibilities: Guide
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Posted 3 days ago | Updated 11 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics

•

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 6 days ago | Updated 3 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

•

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 10 days ago | Updated 12 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

•

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 10 days ago | Updated 12 hours ago

The EHR Helpdesk Shift Lead

UniMind Software Solutions,Inc

•

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Shift Lead 12 Months RTP Raleigh, NC Hybrid Webcam Interview Only The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring inci
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Posted 1 day ago | Updated 1 day ago

EPIC/EHR Helpdesk Shift Lead: 1+ Yr Project Raleigh NC: Remote Now/Onsite later.

Beechwood Computing Ltd

•

Raleigh, North Carolina, USA

Contract

Project is Remote Now but may become Onsite once all staff returns to work in office, NCDHHS 763719: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence
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Posted 1 day ago

EHR Helpdesk Manager

HighCloud Solutions, Inc

•

Durham, North Carolina, USA

Full-time, Part-time, Contract, Third Party

Title EHR Helpdesk Manager Location Research Triangle Park, NC (Hybrid) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-ope
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Posted 1 day ago | Updated 23 hours ago

IT Helpdesk - California - Local only

Geopaq Logic

•

Irvine, California, USA

Full-time

Job Title: Helpdesk Consultant Location: Irvine, CA (Onsite) Duration: Fulltime/Permanent position Experience: 10+ Years of experience we have an immediate need to fill a helpdesk/service desk role. This would be lead level, someone who is presentable to senior management/owners
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Posted 25 days ago