help desk manager Jobs

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Help Desk Technician

Irvine Technology Corporation (ITC)

Santa Ana, California, USA

Contract

Help Desk Technician (Onsite) We have an immediate need for a contract Help Desk Technician to join our client in Orange County, CA. Location: Santa Ana, CA (Onsite) This job expects to pay about $20 - 22 per hour plus benefits. What You Will Do: Field incoming help requests from end users via both telephone and email in a courteous manner.Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, throu

Help Desk Analyst 1

Datasoft Technologies, Inc.

Atlanta, Georgia, USA

Contract

Help Desk Analyst 1 Hybrid About the Job Duration: 12 Months Contract (possibility of extension) Location: - Hybrid: Atlanta, GA Pay rate: Hourly, depending on experience Job ID: 762935 Responsibilities: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity iss

IT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.

KORE1

Brea, California, USA

Contract

THIS JOB IS ONSITE IN BREA, CA.THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.NO 3RD PARTY FIRM CANDIDATES.KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for anIT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and

Help Desk Analyst

Rivi Consulting Group

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service DeskCertifications: Security+, CE - CompTIAExperience: 5 + years of related experienceship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means c

Americas West Service Desk Manager

Stripe

San Francisco, California, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics Information Technology

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, TroubleshootingCertifications: NoneExperience: 2 + years of related experienceship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it

Specialist - Help Desk

Arlington ISD

Arlington, Texas, USA

Full-time

Support/Hourly - Position - Technology Job Number Start Date Open Date 05/01/2025 Closing Date ROLE AND PURPOSE: Provide a central point of contact to respond to technology user inquiries concerning both hardware and software related problems. Initiate problem determination procedures and offer appropriate solutions. Update master database reflecting request and resolution. QUALIFICATIONS: Education/Certification: High School diploma or GED from an accredited institution required.Bachelor's Deg

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, TroubleshootingCertifications: Security+, CE - CompTIA - Security+ CE - CompTIAExperience: 1 + years of related experienceship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a

Help Desk Technician

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

TEKsystems is seeking a Tier 1 help desk technician for one of our clients based out of Columbus, Ohio. This position has an on-site component, so the candidate must be willing to commute to Columbus. Must Have: Minimum 1 year of IT support or service desk experience, including professional work, internships, academic projects, or coursework.Associate degree (or equivalent relevant experience).Availability to work daytime and evening shifts during the week, with some weekend hours included. Ni

Onsite contract : Helpdesk Technician in Toledo, OH / 5 days a week

Strategic Systems Inc

Toledo, Ohio, USA

Contract

Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat.Diagnose and resolve hardware, software, and network issues.Assist with the installation, configuration, and maintenance of IT equipment and software.Document and track support requests, ensuring timely resolution and follow-up.Escalate complex issues to higher-level support teams as needed.Maintain a high level

HELP DESK TECHNICIAN

Judge Group, Inc.

Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t

Provider Internet HelpDesk-HYBRID (OK)

Gainwell Technologies LLC

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha

Help Desk Analyst On site 5 days a week

Liberty Personnel, Inc

Haverford, Pennsylvania, USA

Full-time

Help Desk Analyst ( Contract role) Join a forward-thinking company that values innovation and professional growth. We offer a dynamic work environment that combines the benefits of remote flexibility with on-site collaboration. By joining our team, you'll gain access to diverse projects, a supportive network, and opportunities to enhance your technical expertise. **Key Responsibilities:** - **Incident Handling:** Provide end-user support via phone, email, or face-to-face interaction, prioritizin

Help Desk Analyst, 11 Am - 7 Pm

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics Information Technology

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service DeskCertifications: Security+, CE - CompTIAExperience: 2 + years of related experienceship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means co

Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Tier I Helpdesk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu