help desk manager Jobs

Refine Results
61 - 80 of 319 Jobs

Technical Support - Helpdesk - Position in Columbia, SC

Trident Solutions

Columbia, South Carolina, USA

Contract

EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related work experience. Seeking candidates with at least 1 year of technical call center experience. This position is onsite in Columbia, SC Monday - Friday. Normal daytime hours. No remote work. JOB DESCRIPTION Receive, monitor, and manage all high severity incidents, escalations and requests for the entire

Client Helpdesk Specialist

CherryRoad Technologies Inc.

Middletown, New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. R

Help Desk Support

TEKsystems c/o Allegis Group

Sierra Vista, Arizona, USA

Full-time

Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: - Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, netwo

IT Helpdesk Technician

Cloud Destinations LLC

Houston, Texas, USA

Contract

Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1-2 years of experience working for a Japanese company in US is required.Will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers.Required skill / experience: Must have Helpdesk support / troubleshooting, ability to troubleshoot and resolve desktop, laptop, tablet, mobile devices, printers, monitors, and connectivity issues.Wil

Help Desk

ALTA IT Services

Pensacola, Florida, USA

Contract

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Location: Pensacola, FL The Service Desk is a fast-paced environment that opera

IT Helpdesk Analyst

TechNix LLC

Montgomery, Alabama, USA

Contract, Third Party

Position: IT Helpdesk Analyst Duration: 6 months Extension Possible Location: Montgomery, AL (Onsite from Day 1) Project Description: Serve as the 1st Point of Contact for clients and customers at Department of Finance Perform general troubleshooting with customer via phone contact Document client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing system Route unresolved tickets to appropriate Tier 2 staff Follow-up and update clients/customers and int

IT Helpdesk Technician

CiraInfoTech

Houston, Texas, USA

Third Party, Contract

Channel Partner : NTT America Client : Sumitomo Corporation of Americas Work location : Onsite in Houston, TX from day 1 Duration : 12 months contract Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1-2 years of experience working for a Japanese company in US is required. Will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers. Required skill / experience: Must have Helpde

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

Detroit, Michigan, USA

Contract, Third Party

DTS is looking for Technical Client Service Specialist for a Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Micro

Help Desk support

Konane Solutions

Cincinnati, Ohio, USA

Contract

2+ years of Help Desk support experience providing technical support in a fast-paced enterprise environment. Windows Support (Tier 2 Support/Submitting Tickets to Vendors)MacOS (Jamf) Windows Management & Desktop Config (Intune/SCCM)Exchange AdminSharePoint AdminMicrosoft Teams RoomsPrinters (Papercut MF - Nice to have)

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

Detroit, Michigan, USA

Contract

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Microsoft

IT helpdesk technician

CiraInfoTech

San Mateo, California, USA

Contract, Third Party

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportun

Help Desk Analyst

Information Technology Group

Topeka, Kansas, USA

Contract

Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Internet Explorer, Edge, Adobe Reader, VPN connectivity, printers, and applications develo

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req

IT Student HelpDesk

Ohio State University

Columbus, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

Helpdesk

Digitek Software, Inc.

Harrisburg, Pennsylvania, USA

Third Party, Contract

One of our Client is looking for the position Help Desk based on following skills: LOCATION: Harrisburg, PA Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. Client would prefer candidates local to the Harrisburg, PA Area. The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the date of acceptance. This team teleworks on every Friday. This position is 100% onsite This is a Tier 1 position requiring work

Helpdesk Support

Acro Service Corp.

Anchorage, Alaska, USA

Contract, Third Party

Description:Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role Responsibilities: Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop soft

Help Desk Specialist, 3-6 Month Temporary Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Specialist, 3-6 Month Temporary Position We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for inci

Help Desk Analyst

Masterapp Labs

Conyers, Georgia, USA

Contract

Job Title: Help Desk Support Analyst (Spanish/English) Location: Conyers, Georgia Work Type: Onsite Only (No Remote) Interview: Onsite Job Description: Answer and resolve Tier 1 inquiries regarding software, hardware, connectivity, and account issues. Provide technical support to both internal users (hardware/software issues) and external customers (website help, password resets, mobile driver's license support). Escalate issues outside of Tier 1 scope to appropriate Tier 2 staff or vendors. M

Help Desk Technician

TriCom Technical Services

St. Cloud, Minnesota, USA

Full-time

Help Desk Technician Summary We are seeking a Help Desk Technician to manage tablets, Android devices, and Active Directory Groups; administer Microsoft Exchange mailboxes; and troubleshoot PC issues in a fast-paced environment. Responsibilities Collaborate in a fast-paced team environment, providing excellent phone support.Image devices for new and current employees.Set-up hardware including monitors and docking stations.Provide Tablet/Mobile support.Provide support for Microsoft Office (espec