help desk manager Jobs

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Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 60+ days ago | Updated 19 hours ago

IT HelpDesk Engineer

Motion Recruitment Partners, LLC

•

Atlanta, Georgia, USA

Full-time

Join a fast-paced spatial planning and real estate firm as an IT HelpDesk Engineer, where you'll be the first line of support for internal teams navigating daily tech challenges. You'll troubleshoot and resolve issues across Microsoft Office 365, Azure, Active Directory, and Jira, ensuring smooth operations and quick turnarounds. This role is perfect for someone who thrives on solving problems, enjoys working across departments, and takes pride in delivering excellent IT support. The position is
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Posted 5 days ago | Updated 3 hours ago

IT Field Technician/Support Admin/Help desk analyst

Tek Inspirations LLC

•

Palm Beach, Florida, USA

Contract

Field technicians Location - : Miami &Palm Beach FL. Job Overview: We are seeking a skilled and reliable Field Technician based in Miami & Palm Beach, FL, to support a range of onsite technology services. The ideal candidate will have hands-on experience with IT infrastructure, network cabling, low voltage systems, and end-user support. This role involves travel to client sites within the region, installation and troubleshooting of hardware, and working independently or with project teams. Key R
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Posted 19 days ago | Updated 19 days ago

Help Desk Technician

Bravo Technical Resources

•

Carlisle, Pennsylvania, USA

Contract

Position Overview: Title: Tier 2 Help Desk Technician Location: Carlisle, PA Schedule: 5 days/week, 8:00 AM - 5:00 PM Type: Contract-to-Hire (CTH) Technical Environment: Primary Tech Stack: Windows (primary), some Mac exposure is a plus O365 MECM / SCCM (Microsoft Endpoint Configuration Manager) Intune MFA Other: Basic hardware experience (e.g., installing RAM, replacing batteries) VPN knowledge (Cisco, Zscaler) Mobile device support is a nice-to-have
Posted 13 days ago | Updated 7 hours ago

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr
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Posted 23 days ago | Updated 21 days ago

BANK HELP DESK SUPPORT

Conquest Technical Associates, LLC

•

New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE LOCAL CANDIDATES TO NY / NJ ONLY SUPERVISORY EXPERIENCE A+ BANKING APPLICATION SUPPORT EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Servers environment (2
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Posted 1 day ago

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn
Posted 60+ days ago | Updated 6 hours ago

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

•

Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 60+ days ago | Updated 6 hours ago

Help Desk Specialist

DBI Staffing

•

Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede
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Posted 15 days ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics

•

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and e
Posted 10 days ago | Updated 6 hours ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity
Posted 60+ days ago | Updated 6 hours ago

Help Desk (T1) - Harrisburg, PA

Acclaim Systems

•

Harrisburg, Pennsylvania, USA

Full-time

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. 1+ years' previous IT Service Desk and/or Call Center experiencecall tracking and ticketing softwareSupport computers, software, hardware and systemsBasic User & Security Group Active Directory administration
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Posted 60+ days ago | Updated 13 days ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
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Posted 2 days ago | Updated moments ago

Help Desk Analyst 1

Think Development Systems, Inc.

•

Conyers, Georgia, USA

Third Party, Contract

Help Desk Analyst 1 Rate : ALAP Location Conyers, GA 30013 Last Date : 7/18/2025 This position is located at Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will
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Posted 60+ days ago | Updated 2 days ago

Help Desk Technician

Virginia Jobs

•

Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 35 days ago | Updated 6 hours ago

Help Desk Analyst I

Mitchell Martin, Inc.

•

Topeka, Kansas, USA

Full-time, Contract

Title: Help Desk Analyst ILocation: Topeka,Ks Employment Type: ContractCompensation Pay Range:$19.98-$23.98/HrsDescription Act as first contact for any computer, application, or system-related problems. Provide telephone-based and remote control/diagnostic support services. Support internal users on standard PCs, laptops, and various mobile devices. Assist with network connectivity support. Work in a process-oriented environment with Service Level Objectives. Focus on exceeding customer expectat
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Posted 2 days ago | Updated moments ago

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

•

Houston, Texas, USA

Third Party, Contract

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond
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Posted 60+ days ago | Updated moments ago

Member Helpdesk Agent-(OK) Hybrid

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po
Posted 5 days ago | Updated 2 hours ago

Help Desk Technician

Kirklands Inc.

•

Jackson, Tennessee, USA

Full-time

Overview The Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware, and other IT-related issues. This role is responsible for providing prompt, courteous, and effective support to resolve routine technical problems and escalate complex issues to the next tier of support. Responsibilities Respond promptly to requests from store and corporate users, providing information and
Posted 12 days ago | Updated 6 hours ago

Help Desk Student Associate - Fall 2025

Virginia Jobs

•

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil
Posted 60+ days ago | Updated 6 hours ago