help desk Jobs in chicago, il

1 - 20 of 95 Jobs

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

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Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,

Help Desk ManagerJob Title - Help Desk Manager

VC5 ConsultingCompany Name - VC5 Consulting

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Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom

Help Desk Analyst IJob Title - Help Desk Analyst I

Robert HalfCompany Name - Robert Half

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Lake Bluff, Illinois, USA

Full-time

Description We are offering an opportunity for a Help Desk Analyst I in LAKE BLUFF, Illinois, United States. This role involves troubleshooting, diagnosing, and repairing office desktops, laptops, peripherals, networks, servers, and proprietary systems. You will be part of a team that ensures smooth running of our IT systems, providing support and resolving issues for our business users. Responsibilities: Troubleshoot, diagnose, and repair office desktops, laptops, peripherals, networks, server

Help DeskJob Title - Help Desk

ApexonCompany Name - Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Help Desk AnalystJob Title - Help Desk Analyst

Network Data SystemsCompany Name - Network Data Systems

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Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech

Oracle HCM Config Engineer (Technical & Administrative Role) - HelpdeskJob Title - Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLCCompany Name - Cyber Sphere LLC

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Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining

Regional IT Support ManagerJob Title - Regional IT Support Manager

ViCompany Name - Vi

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Chicago, Illinois, USA

Full-time, Third Party

The Regional IT Support Manager is responsible for managing the IT support function for their assigned locations, including providing leadership and support to the Community Technology Support Coordinators, managing the Help Desk to ensure that published service level agreements (SLAs) are being met for the assigned locations, and oversight of any third-party vendors providing support. This position also assists with the everyday tasks involved with the maintenance and support of the computing e

Entry level Desktop supportJob Title - Entry level Desktop support

Sunrise Systems, Inc.Company Name - Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s

Helpdesk AssociateJob Title - Helpdesk Associate

NTT DATA Americas, IncCompany Name - NTT DATA Americas, Inc

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Remote or Oklahoma City, Oklahoma, USA

Contract

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.NTT Data's client is currently seeking a Helpdesk Associate to join their team in Oklahoma City, Oklahoma (US-OK), United States (US).Job Description: The Helpdesk Associate is responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems

Desktop Support TechnicianJob Title - Desktop Support Technician

BrooksourceCompany Name - Brooksource

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Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance

Helpdesk Technician IJob Title - Helpdesk Technician I

StefaniniCompany Name - Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Trilingual Helpdesk Technician - English/Spanish/PortugueseJob Title - Trilingual Helpdesk Technician - English/Spanish/Portuguese

StefaniniCompany Name - Stefanini

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Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Corporate Help DeskJob Title - Corporate Help Desk

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg

Helpdesk Technician IJob Title - Helpdesk Technician I

StefaniniCompany Name - Stefanini

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Remote

Full-time, Contract

Associate II, IT ExpansionJob Title - Associate II, IT Expansion

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Chicago, Illinois, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Associate II, IT Expansion in Chicago, IL. The IT Expansion Associate role is an integral part of our growing team and will report to the Expansion Manager. The role will support various expansion activities as it relates to IT support as needed. Core Responsibilities: * Associate II will troubleshoot IT issues from desktop, printers, and network * Ensure continuous uptime for computers, printers, and peripherals, and working with vendor

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130kJob Title - Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Network EngineerJob Title - Network Engineer

Robert HalfCompany Name - Robert Half

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Indiana, USA

Full-time

Description We are offering an exciting opportunity for a Network Engineer. The successful candidate will be part of our team, implementing and supporting wide area networks (WAN), as well as providing third-level support for local area networks (LAN) across our organization. You will also collaborate with our Desktop Support Team to resolve site-specific network issues. Responsibilities: Implement and support wide area networks (WAN) to ensure smooth connectivity and network efficiency Provide

Enterprise Command Center EngineerJob Title - Enterprise Command Center Engineer

Wintrust FinancialCompany Name - Wintrust Financial

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Rosemont, Illinois, USA

Full-time

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates var

Senior Network Engineer (Hybrid in Park Ridge IL) W2 onlyJob Title - Senior Network Engineer (Hybrid in Park Ridge IL) W2 only

BeedataCompany Name - Beedata

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Park Ridge, Illinois, USA

Contract

Note: Implements and directs maintenance of complex multi-vendor environment local and wide area network infrastructure. Determines standards for implementation and configuration of software, hardware, and system capabilities. Acts as a second resource for problem determination. Job Description: Can perform all the functions of the Network Engineer. Coordinates and implements moderate to high risk network changes (switches, routers, and systems hardware) independently to mission critical func