help desk Jobs in illinois

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IT Helpdesk

TEKsystems

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Remote or Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password resets, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools
Posted 2 hours ago

Help Desk Support Representative

TEKsystems

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Remote or Ann Arbor, Michigan, USA

Full-time

The Help Desk Representative will be located in Ann Arbor, MI, providing effective, live, Level 1 support. You will be taking roughly 15-30 calls a day inbound regarding a number of technical related issues. This representative will remotely diagnose and resolve routine problems including proprietary software, as well as hardware and peripheral equipment (touch screens, phones, printers, etc.) for a multitude of retail stores across the world. They will follow up with customers to ensure calls a
Posted 2 hours ago

Helpdesk Technician

TEKsystems

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Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 2 hours ago

Principal Help Desk System Administrator

SAIC

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Remote

Full-time

Job ID: 2505269 Location: REMOTE WORK, PR, US Date Posted: 2025-05-05 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: Yes Description The primary responsibility of this position is to provide comprehensive remote and on-site support for Cloud-Based Command and Control (CBC2) systems to AD/ANG users
Posted 18 hours ago | Updated 6 hours ago

SAP Help Desk (Finance)

PY DATA, INC.

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Remote

Contract

SAP Help Desk (Finance) Duration: 1 year + Location: 100% Remote Our enterprise customer needs someone who can provide SAP support, someone who has supported FICO in order to support tickets coming in from the migration of SAP to Workday. This is remote and at least a year long. Description Our enterprise customer has embarked on an SAP to Workday migration. As part of the road map, one of my Directors needs someone to join his SAP team to provide Helpdesk/SAP support. This role would be sort o
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Posted 15 hours ago

Help desk technician

Kodeva LLC

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Decatur, Illinois, USA

Contract, Third Party

Role: Help desk technician Duration: 6+ months Location: Decatur IL Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.
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Posted 5 days ago | Updated 16 hours ago

HelpDesk Support Technician

Motion Recruitment Partners, LLC

•

Des Plaines, Illinois, USA

Full-time

Exciting job opportunity for a Helpdesk Support Specialist to join a Clean Energy Company's IT Hardware and Infrastructure team at their Des Plaines headquarters. Work in a highly virtualized Microsoft environment with hybrid Active Directory, Azure cloud services, Microsoft 365, and diverse storage solutions. They're seeking a technically proficient professional with strong customer service skills and a security-first mindset to help maintain our IT infrastructure's smooth operation. Be part of
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Posted 21 days ago | Updated 4 hours ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 13 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

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Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura
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Posted 6 days ago | Updated 5 hours ago

Helpdesk Service Specialist

ITC Infotech (USA), Inc

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Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol
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Posted 6 days ago | Updated 6 days ago

Helpdesk Specialist

CACI International, Inc.

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Illinois, USA

Full-time

Helpdesk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: Are you ready to revolutionize financial auditability and transportation logistics? We're seeking talented individuals to join our team in implementing a cutting-edge software system that will transform how businesses manage their finances and supply c
Posted 56 days ago | Updated 22 days ago

Tier I Helpdesk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu
Posted 15 days ago | Updated 1 hour ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 8 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 8 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 49 days ago | Updated 8 hours ago

OPS Help Desk Student Assistant

University of Florida

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Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, and the Math and Literacy Matrix
Posted 2 days ago | Updated 8 hours ago

Senior Help Desk Technician

Contact Government Services, LLC

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Peoria, Illinois, USA

Full-time

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti
Posted 60+ days ago | Updated 8 hours ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 18 days ago | Updated 8 hours ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

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Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 15 days ago | Updated 4 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 18 days ago | Updated 8 hours ago