help desk Jobs in richfield, mn

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Help Desk

Collabera LLC

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Minneapolis, Minnesota, USA

Contract

What Will You Do? Respond quickly and effectively to escalated 3rd level technical issues in accordance with call center procedures Final escalation person. Must have technical expertise to effectively resolve technical issues to efficiently meet customer needs Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities and follow-up accordingly with 3rd level support, as required Conduct 3rd level computer diagnostics to investigate pr
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Posted 10 days ago | Updated 2 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 10 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 24 days ago | Updated 16 days ago

Corporate Help Desk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg
Posted 2 days ago | Updated 1 day ago

Helpdesk Support: I (Junior)-Remote Position

Corus Consulting

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Remote

Contract

Corus is looking for Helpdesk Support: I (Junior)- Description:As a Vulnerability and Device Remediation Specialist, your mission is to fortify our organization's digital defenses by identifying and addressing vulnerabilities in our systems and networks. You'll be the frontline medic, swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. Prioritize vulnerabilities based on risk and urgency. - Collaborate with system administr
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Posted 11 days ago | Updated 2 days ago

IAM Analyst

Akkodis

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Saint Paul, Minnesota, USA

Full-time

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands. Akkodis is seeking a IAM Analyst/ Sr. Technology Services Analyst (A
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Posted 3 days ago | Updated 7 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Minneapolis, Minnesota, USA

Full-time

Description: The Service Desk Analyst delivers L1 technical support for primary incident resolution or escalation to L2 support teams as needed. Responsibilities include initial documentation, troubleshooting, research, and resolution of incoming incidents and requests concerning the use of supported software and hardware. Service Desk Analysts are provided with a suite of support tools and an active knowledge base to assist in troubleshooting efforts. The primary method of contact is phone, cha
Posted 3 days ago | Updated 6 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 37 days ago | Updated 2 days ago

Azure Cloud Systems Engineer

TEKsystems c/o Allegis Group

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Eagan, Minnesota, USA

Full-time

Description: In this exciting and fast-paced role you will help the client in its embracing of cloud-based technologies. You will be responsible for design, implementation and support of the the client on premise and cloud infrastructure in a variety of environments. This position will also provide end user support across a wide variety of modern and legacy systems. You will be responsible for ensuring desktop/laptop computers, networks (wired and Wi-Fi), our Cloud environments (Azure, Citrix),
Posted 3 days ago | Updated 6 hours ago

Azure Cloud Systems Engineer

TEKsystems c/o Allegis Group

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Eagan, Minnesota, USA

Full-time

Description: In this exciting and fast-paced role you will help the client in its embracing of cloud-based technologies. You will be responsible for design, implementation and support of the the client on premise and cloud infrastructure in a variety of environments. This position will also provide end user support across a wide variety of modern and legacy systems. You will be responsible for ensuring desktop/laptop computers, networks (wired and Wi-Fi), our Cloud environments (Azure, Citrix),
Posted 3 days ago | Updated 6 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 3 days ago

IT Security Administartor

Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
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Posted 3 days ago

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

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Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is
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Posted 5 days ago | Updated 6 hours ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 39 days ago | Updated 1 day ago

Senior .NET Full Stack Tech Lead - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, Entity Framework ,Angular, Azure cloud services, Amazon Web Services (AWS), SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS
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Posted 4 days ago

End User Support Lead

Robert Half

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Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with
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Posted 2 days ago | Updated 7 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 9 days ago | Updated 2 days ago

Finance Business Systems Administrator (Unanet)

Kforce Technology Staffing

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Remote or Columbia, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Finance Business Systems Administrator (Unanet) in Columbia, MD. Duties Include: * Finance Business Systems Administrator will administer and maintain the Finance Platforms, including user setup (roles and access), permissions management, and system configurations * Configure and customize Unanet modules to align with business processes and requirements * Provide technical support to end-users, troubleshoot issues, and resolve system-relat
Posted 3 days ago | Updated 1 day ago

Cloud Operations Manager

Booz Allen Hamilton

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Remote

Full-time

Job Number: R0195480 Cloud Operations Manager The Opportunity: You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees' growth. We're looking for someone like you to help our clients meet their mission by providing homeland security cloud services. In this role, you'll manage the delivery of the most advanced d
Posted 17 days ago | Updated 11 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 32 days ago | Updated 3 hours ago