help desk Jobs in san francisco, ca

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Helpdesk Operator

Turing IT Labs

Martinez, California, USA

Contract

Hi, Job Title: Operator II (Helpdesk Support) Location: Martinez, CA (100% Onsite) Duration: 6 months subject to extension Job Description - SCHEDULE IMPORTANT: Currently their days off would be Sat/Sun until July when they will change to Wed/Thu. The hours are 11:30 pm 8:00 am CST . Knowledge of: Operational characteristics of data processing and associated peripheral equipment.Principles of computer system operation and monitoringPrinciples of computer report preparation and batch job process

Help Desk Technician / Software Trainer

Ledgent Technology

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr 3 - 5 Years Experience Must have Law Firm Support and Experience with Legal Documents Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolutio

Technical Support Analyst / Help Desk

CDW Amplified Services

Walnut Creek, California, USA

Full-time

Technical Support / Help Desk Analyst Walnut Creek, CA CDW has an excellent opportunity for a Technical Support / Help DeskAnalyst! In this role, you will support a multi-location organization with day to day technology needs and troubleshooting. Responsibilities include: Troubleshooting Technical IssuesDevice Inventory ManagementEquipment Set-Up and ConfigurationTechnical Documentation and RepairingCollaboration and Customer Service Required expertise includes: 2+ years of experience Desktop /

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Service Desk Analyst (100% ONSITE)

Amerit Consulting

San Francisco, California, USA

Contract

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 Candidate must be authorized to work in USA without requiring sponsorship Position: Service Desk Analyst (Job Id -42024779) Location: San Francisco CA 94104 (100% ONSITE) Duration: 6 Months contract to hire Ability to perform analysis o

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Corporate Help Desk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Project Manager - OCM

Ekman Associates, Inc.

Remote or Menlo Park, California, USA

Full-time, Contract

Title: Project Manager Location: Remote Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) fo

Desktop Support

TEKsystems c/o Allegis Group

San Francisco, California, USA

Full-time

Description: Desktop System's Specialist Technician II is responsible 2nd and 3rd level support of hardware, software, and operating systems for Apple and PC based computing platforms. Provides complex technical support for end-user clients while maintaining exemplary customer service. Supports mobile workforce. Performs user training. Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Support

OpenAI

San Francisco, California, USA

Full-time

About the Team As part of the IT team, you will work in a secure, employee-focused, and highly technical environment. We work hard to make sure our diverse team of researchers, engineers, and operations/people specialists have the tools they need to work comfortably, securely, and with minimal interruptions. We work closely with our friendly and accomplished Security team to secure and update our endpoints and corporate infrastructure. We also collaborate with the People team, including HR prof

Technology Success Consultant- San Francisco

Apex Systems

San Francisco, California, USA

Full-time

Job#: 2019932 Job Description: Our great client in San Francisco, CA has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . We'll need someone who can support technology and also drive adoption of our technology and run training classes. Specifically, you will be responsible for:Providing Level 1 and 2 support, as needed; Level 3 issues will be escalatedManaging proprietary software change

System Administrator

AIMIC Inc.

Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel

Service Desk Analyst

TEKsystems c/o Allegis Group

Redwood City, California, USA

Full-time

Description: Seeking a Service Desk Analyst to join our team. We primarily answer calls and address tickets from the various departments for a variety of University IT supported services. We pride ourselves on providing excellent customer service to all of our clients. If you are experienced in customer service, can stay calm under pressure, and are a phenomenal teammate, this may be the role for you! JOB PURPOSE: Under direct supervision, provide technical support to end-users for computer hard

Service Desk Analyst - Onsite Phone Support

TEKsystems c/o Allegis Group

Redwood City, California, USA

Full-time

JOB PURPOSE: Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. You will also record the details of every customer interaction and advance complex issues to more senior technicians for resolution. CORE DUTIES: Provide first line of response to requests for various hardware, software, peripherals, and networking technical assistance. Pro

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana