helpdesk engineer Jobs

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Help Desk

Apex Systems

•

Clayton, North Carolina, USA

Full-time

Job#: 2078533 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Helpdesk Support Location: Clayton, NC Duration: 6+ months contract Pay Rate Range: $20-$23 Requirements: Minimum of 2 years of IT experience required, preferably in a customer facing role Hands on hardware troubleshooti
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Posted 23 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Grand Rapids, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this Contract-to-permanent position, you will play a crucial role in providing exceptional technical support, particularly for Apple products, to our executive team and office locations. This role requires a proactive approach to problem-solving and a commitment to delivering secure and efficient IT solutions. Responsibilities: Deliver high-quality technical support for Apple products, e
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Posted 3 days ago | Updated 7 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

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Rochester, New York, USA

Full-time

Description TEKsystems' client in the Rochester, NY area is seeking a Help Desk Technician on a 12 month contract basis. On a day to day, this candidate will be providing customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies utilizing remote communication with the end user as well as onsite repair and analysis 50% of the time. Will escalate comple
Posted 5 days ago | Updated 6 hours ago

Help Desk Analyst II

Robert Half

•

Kalamazoo, Michigan, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to provide advanced technical support in a dynamic retail environment. This contract position is based in Kalamazoo, Michigan, and will require you to assist with Level 1 issues while serving as the primary escalation point for more complex Level 2+ tasks. The role offers a guaranteed 20 hours per week with flexible scheduling options. Responsibilities: Provide support to Level 1 team members by troubleshooting hardware, softwar
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Posted 3 days ago | Updated 7 hours ago

COS Access Support Helpdesk Client Service - Bilingual Portuguese/English

JPMorgan Chase & Co.

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Tampa, Florida, USA

Full-time

Job Description If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your kno
Posted 22 hours ago | Updated 10 hours ago

Help Desk Technician

NuAxis LLC

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Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 12 days ago | Updated 9 hours ago

Help Desk Specialist

NuAxis LLC

•

Reno, Nevada, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 12 days ago | Updated 9 hours ago

Law Firm Help Desk Technician

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu
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Posted 33 days ago | Updated 6 hours ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 4 days ago

Helpdesk (Level 1)

TEKsystems c/o Allegis Group

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Toronto, Ontario, Canada

Full-time

Description One of TEKsystems customer's is seeking a level 1 Helpdesk support individual to join one our largest clients in the GTA. This is a 6 month contract with potential contract extension or performance based opportunity to join the company in a FTE role. This is a 100% remote role (this may inlcude joining the team onsite a few days during the contract to meet the team and team building events throughout the summer) Skills Required: 2+ years of experience with Microsoft environment/suppo
Posted 9 days ago | Updated 6 hours ago

Database Analyst Associate - Helpdesk Tech - Secret Clearance - Wallops Island, VA

General Dynamics

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Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Database Analysis/Design Job Qualifications: Skills: Computer Servers, Databasing, Office Administration, Routing and Switching, System Requirements Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Database Analyst Associate - Helpdesk Tech - Secret Clearance Deliver ins
Posted 12 days ago | Updated 10 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking
Posted 60+ days ago | Updated 7 hours ago

Help Desk Technician

General Dynamics

•

Oklahoma City, Oklahoma, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Help Desk Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related experience ship Required: No Job Description: Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with
Posted 6 days ago | Updated 10 hours ago

Senior Specialist, Help Desk Support

Raymond James Financial Inc

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Southfield, Michigan, USA

Full-time

Job Description Summary Helps end-users resolve issues with computer hardware or software. Responds to user inquiries, troubleshoots and diagnoses problems and identifies solutions with IT equipment and applications. Job Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Memphis, TN or Southfield, MI Corporate Office. Please Note: The initial training period will last six weeks and will require candidates to be
Posted 9 days ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Denver, Colorado, USA

Full-time

Description The RJ TSC (Technical support center) is looking to bring on resources to start August 15th. Their help desk is currently 84 agents (FTE and contractors), they support several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day, the desk takes 800-1100 calls per day. They use servicenow as their ticketing system. The TSC is RJ's level 1 help desk, but a very complex level 1. Service 600-800 proprie
Posted 2 days ago | Updated 7 hours ago

Help Desk Analyst II

Robert Half

•

Sacramento, California, USA

Full-time

Description We are looking for a motivated and detail-oriented Help Desk Analyst II to join our team in Sacramento, California. This is a Contract-to-permanent position within the non-profit sector, where you'll have the opportunity to provide exceptional technical support and contribute to a collaborative, fast-paced environment. The ideal candidate will bring strong communication skills, technical expertise in Apple devices, and a proactive approach to problem-solving. Responsibilities: Provi
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Posted 40 days ago | Updated 7 hours ago

IT Helpdesk Technician

JLL

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Wink, Texas, USA

Full-time

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant e
Posted 18 days ago | Updated 10 hours ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

ob Description: TEKsystems is seeking a Help Desk Analyst for a contract-to-hire position with a client located in Appleton, WI. This role requires the candidate to be 100% on-site. Ideal candidates will have at least 1 year of help desk support experience. Responsibilities: The End User Support Technician provides technical support to staff and affiliated users by installing, configuring, maintaining, and troubleshooting hardware, software, and basic networking systems. This role serves as a cr
Posted 11 days ago | Updated 6 hours ago

Lead Help Desk Analyst

Robert Half

•

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities
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Posted 4 days ago | Updated 7 hours ago

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

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Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro
Posted 2 days ago | Updated 7 hours ago