Helpdesk engineer jobs

Alexandria, Virginia

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Today

Job Title: Help Desk/Test Engineer Job Location: Alexandria, VA. (on-site) Clearance Required: Secret Employment Type: Full-Time/Exempt Job Description: Syneren is seeking a skilled and visionary Help Desk / Test Engineer to provide first-level technical support to end users by diagnosing and resolving hardware, software, network issues and develop and execute test plans, test cases, and test scripts. This role is ideal for individuals with strong communication skills, a passion for technol

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Full-time

Tier 1 and 2 Help Desk Support Engineer

Waltham, Massachusetts

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Today

Our client is a Boston-area asset management firm looking for an IT Support Specialist to join their technology team and provide hands-on technical support for a small, highly collaborative office environment. This role will serve as the first point of contact for employees, providing Tier 1 and Tier 2 support across hardware, software, Microsoft 365 applications, and end-user technology. This is an excellent opportunity for a technically curious support professional who enjoys working directly

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Contract

$30 - $35

Senior Systems Administrator / Help Desk Engineer

Gaithersburg, Maryland

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Today

Senior Systems Administrator / Help Desk Engineer Location: Gaithersburg, MD (Primary); Alexandria, VA; Chantilly, VA; Englewood, CO; St. Louis, MO; Tucson, AZ Required Clearance: Active TS/SCI with Polygraph Eligibility Employment Type: Full-Time Regular Shift: Day (Candidate must support either a 6:00 AM EST start or coverage until 10:00 PM EST as required) Travel: No Relocation Assistance: Yes Company Overview We are Ennoble First. The people supporting and securing some of the most complex

Full-time

USD 120,000.00 - 140,000.00 per year

Tier 1 Help Desk Engineer

Arlington, Virginia

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Today

Koniag IT Systems LLC, a Koniag Government Services company, is seeking a self-motivated Tier 1 Help Desk Engineer to support KITS and our government customer in downtown Washington, DC. This is a hybrid opportunity; extended shifts are required for 80 hours per two-week coverage - Onsite in downtown Washington, DC, at least four (4) days per week, Monday through Friday. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K

Full-time

IT Help Desk Engineer

Austin, Texas

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Today

Company Overview Allen Control Systems (ACS) is a cutting-edge defense startup founded by two former Navy electrical engineers with a proven track record in robotics and software. We are developing an autonomous gun turret using advanced computer vision and control systems to precisely detect, track, and neutralize enemy drones. With an engineering-first culture, ACS values technical excellence and continuous learning. Backed by our founders' successful exits from two previous ventures acquire

Full-time

Compensation information provided in the description

Ofiice365 IT support engineer/helpdesk/SharePoint

Fremont, California

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20d ago

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Ofiice365 IT support engineer/helpdesk/SharePoint. Job Description: Job Title: Ofiice365 IT support engineer/helpdesk/SharePoint Job Type:Fulltime Job Location:Fremont, CA Work Schedule:Onsite Salary: $60k-80k, Based on experience Must Have: L2 are application support admins or user support admins. they are higher than desktop but lower in skills than system admin.Good

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Full-time

Depends on Experience

Application Support Specialist

Hybrid in San Diego, California

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7d ago

This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support. Main Duties & Responsibilities: - Monitor, triage, and resolve application support tickets. - Assist users with access, configuration, workflow, and system issu

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Contract

Depends on Experience

Application Support Specialist

Hybrid in Flower Mound, Texas

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7d ago

Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support. Main Duties & Responsibilities: - Monitor, triage, and resolve application support tickets. - Assist users with access, configuration, workflow, and system issues. - Reproduce and documen

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Contract

Depends on Experience

Application Support Specialist

Hybrid in Lakeland, Florida

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7d ago

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Contract

Depends on Experience

Application Support Specialist

Hybrid in East Point, Georgia

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24d ago

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Contract

Depends on Experience

Help Desk Specialist

Washington, District of Columbia

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Today

The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports Districts mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, prin

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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5d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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5d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

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Contract

25 - 30

Helpdesk Analyst

Philadelphia, Pennsylvania

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5d ago

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline; it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there''s a fit worth exploring. Job Title- Helpdesk Analyst

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Contract, Third Party

$30 - $35

Helpdesk Support

Los Angeles, California

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6d ago

Helpdesk Support Downtown Los Angeles. CA Salary Range: $55k to $69k Job SummaryThe Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRespond to customer inquirie

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Full-time

$55,000 - $69,000

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Help Desk Analyst

Malvern, Pennsylvania

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Today

Location: Malvern, PA Description: Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues.Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support responds to telephone, email and on line requests for technical support.Documents, tra

Contract

Helpdesk Analyst

Philadelphia, Pennsylvania

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5d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Contract, Third Party

Depends on Experience

Help Desk Technician

Cleveland, Ohio

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Today

This resource will provide technical assistance and support related to computer systems, hardware and/or software. Respond to escalated queries and support requests both onsite and remotely, run diagnostic programs, isolate problems, and determine / implement solutions. Issues that remain unresolved are escalated to the next tier group. Provide Level 1 Help Desk support and resolve problems to the end user?s satisfaction. Monitor Service Desk for tickets assigned to the queue and process first-i

Full-time

Helpdesk Support

Nashville, Tennessee

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6d ago

Helpdesk Support Location: Nashville, TN Salary Range: $55k to $69k Job SummaryThe Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRespond to customer inquiries

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Full-time

$55,000 - $69,000