helpdesk ii Jobs

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Helpdesk / MSP Service Desk Support (Level I / II)

Source 1 Solutions

Clearwater, Florida, USA

Full-time

Job DescriptionJob DescriptionThis predominantly phone support based role, also involves coordinating, diagnosing, and troubleshooting incoming technical support calls for a wide variety of clients and industries. They are the first point of contact for all technical support service requests. These are requests for support for technical/IT issues involving desktop and laptop application software or network services from local personnel or from employees using remote network access. Pay wil lbe b

Tier II On-Site Deployment Staff/ Helpdesk Support Specialist (Mac)

Cogent Infotech Corporation

Washington, District of Columbia, USA

Full-time

Job DescriptionJob DescriptionJob Title: - Tier II On-Site Deployment Staff Location: - Washington, DC/Hybrid Remote (1 week per month) Must be able to interact with executive-level customers and management Possess excellent customer service skills Ability to work in a fast-paced environment and meet challenging deadlines. Demonstrated excellent communication skills and telephone mannerisms. Strong business/systems analysis experience working closely with users to resolve problems and capture ne

Help Desk Specialist II

CorVel Healthcare Corporation

Remote or Portland, Oregon, USA

Full-time

Job DescriptionJob DescriptionThe Help Desk Specialist (HDS) provides internal and external support to CorVel users and CorVel customers. During a normal help desk request, a Help Desk Specialist will listen to the details of the issue, pose questions that will narrow down the issue and resolve or escalate the issue as needed. The Help Desk Specialist must document, track, and monitor issues to ensure a timely resolution. The Help Desk Specialist must possess excellent communication skills inclu

Help Desk Analyst II

Robert Half

Remote or Minneapolis, Minnesota, USA

Contract

Description I have a great opportunity for a Service Desk Analyst I to work with a fantastic team. You will be part of a dynamic team dedicated to ensuring proper workstation, application, and telephone operations for all firm employees through exemplary customer service and professionalism. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients Responsibilities: Address and resolve customer inquiries in a timely and

Help Desk Technician II

General Dynamics

Dyess Air Force Base, Texas, USA

Full-time

Responsibilities for this Position Location: USA TX Dyess AFB - 382 Avenue D (TXC063) Full Part/Time: Full time Job Req: RQ188623 Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Help Desk Support, Technical Support Certifications: Experience: 1 + years of related experience ship Required: Yes

NESD Help Desk Agent II - Bossier City

General Dynamics

Bossier City, Louisiana, USA

Full-time

Responsibilities for this Position Location: USA LA Bossier City - 6310 E Texas St (LAS004) Full Part/Time: Full time Job Req: RQ188559 Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: Experience: 2 + years of related experience

Helpdesk Technician - Tier II - TS/SCI w. Polygraph

General Dynamics

Elkridge, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Elkridge - Customer Proprietary (MDC244) Full Part/Time: Full time Job Req: RQ185479 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Computer Systems, Information Technology (IT) Systems Support, Systems Support Certifications: E

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Responsibilities for this Position Location: USA VA Quantico - 27130 Telegraph Rd (VAC208) Full Part/Time: Full time Job Req: RQ188239 Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Cisco Routers and Switches, Help Desk Support, Networks Certifications: CompTIA - Security+ CE - CompTIA Experience: 5 + yea

NESD Help Desk Agent II - New Orleans

General Dynamics

New Orleans, Louisiana, USA

Full-time

Responsibilities for this Position Location: USA LA New Orleans - 2021 Lakeshore Dr. (LAS009) Full Part/Time: Full time Job Req: RQ181627 Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: Experience: 2 + years of related experien

HELPDESK TECHNICIAN II

Sandia Resort And Casino

Albuquerque, New Mexico, USA

Full-time

Position Summary Help Desk Technician II will be the second tier level of support. Under general supervision, provide technical software, and hardware problem resolution to all end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a help desk environment; clearly communicate technical solutions in a user-friendly, professional manner; assist System Analyst II; pass more complex and involved end-user problems on to the System Analyst II. Documents,

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology i

Desktop Support Specialist

iTech US, Inc.

Monticello, New York, USA

Contract

Role: Desktop Support Specialist Location: REMOTE (occasional onsite work (1-2 days per month)) (Contract-to-Hire) Travel required to Monticello, NY once or twice in a month Note* Looking for only locals who are in a radius of 20 to 30 miles away from Monticello, NY Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is Preferred Job Requirements: 3+ years of Helpdesk Support3+ y

Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ188785 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Cer

Help Desk Asst. Shift Lead - TS/SCI W/ POLY

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ186079 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications

Help Desk Technician- Part-Time - TS/SCI/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician IV- PART-TIME Transform t

Help Desk Technician- Part-Time - TS/SCI/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Part-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician IV- PART-TIME Transform

Help Desk Technician- Part-Time - TS/SCI/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician IV- PART-TIME Transform t

Project Manager- Senior - Hybrid

VIVA USA INC

Raleigh, North Carolina, USA

Contract

Title: Project Manager- Senior - Hybrid Mandatory skills: MS Office, MS Project, call flow design, HIPAA, HITECH, assess system performance, service tickets Electronic Health Record, EHR, healthcare system, project plans, call routing, ticketing, workflow automation, EHR support streamline helpdesk communications, call management, user acceptance testing, UAT project management, healthcare IT, EHR implementations ServiceNow ITSM, CXone Cloud, call center, contact center solutions EHR Chang

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Communication, Customer Service, Troubleshooting Certifications: CompTIA - Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Help Desk Technician IV Transform technology into opportunity a