helpdesk ii Jobs

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Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

•

Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 21 days ago

Level I/II Help Desk Support

DMB Associates

•

Charlotte, North Carolina, USA

Full-time

Looking for a Level I/II Help Desk Support with at least 4-7 years of experience providing phone support on hardware and software issues for global users. Must be proficient with Active Directory, Windows 10, & Office 365. Support PC and MAC hardware, printers, and mobile devices. Strong working knowledge of networking, wireless, servers, telecomm and security concepts. Ideal individual will have a degree in Computer Science, Technical Certifications (MCSE, MCP, ITIL, A+) possess a "can do" atti
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Posted 60+ days ago | Updated 1 day ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 2 days ago | Updated 19 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 7 days ago | Updated 19 hours ago

Help Desk Specialist

Astor & Sanders Corporation

•

Silver Spring, Maryland, USA

Full-time

Help Desk Specialist Systems Integration & Development (SID) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Help Desk Specialist. This is a full-time position based in the Silver Spring, MD area. Roles and Responsibilities: Windows Server 2019 support Hands on experience troubleshooting user Windows 10 systems, printers, servers, etc. This Desktop Support Specialist will handle level 1 & 2 tickets Work on multiple tickets or issues to satisfactory resolu
Posted 8 days ago | Updated 13 hours ago

Desktop / Helpdesk Support Analyst

Veracity Consulting

•

Lenexa, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C
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Posted 6 days ago | Updated 6 days ago

Help Desk

Digitek Software, Inc.

•

Madison, Wisconsin, USA

Contract, Third Party

One of our clients is looking Help Desk with following skills: Top Skill and Years' Experience: Diagnosing and resolving Windows 11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years' experience.Researching questions, advising users and following standard help desk procedures.Nice to Have: Software Ticketing system (Service Now/Cherwell), Scripting, and automation, Microsoft Teams, InTune. Interview Process: Microsoft Teams interview. Video and Audio on. MUST BE A WI RE
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Posted 13 days ago

HelpDesk Delivery Manager

Nagarro Inc

•

New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 26 days ago

MacOS /Mac/IOS Support Specialist (Onsite in Elk Grove, CA) /Helpdesk / Help desk

Valiantica, Inc

•

Elk Grove, California, USA

Contract, Third Party

Key Qualifications Motivation and ability to work as part of a distributed team Good interpersonal communications and customer service skills Excellent English-language oral and written communications skills Excellent telephone and email etiquette Excellent time management and multi-tasking skills Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment Ability to maintain composure and customer-service focus in stressful situations Strong troublesho
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Posted 7 days ago | Updated 2 days ago

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
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Posted 5 days ago | Updated 20 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 33 days ago | Updated 19 hours ago

Customer Support Representative

Tranzeal, Inc.

•

San Diego, California, USA

Contract

Job Title: Customer Support Representative Location: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have: Technical background and ability to learn and absorb technology quickly.Great written and verbal communication skill.Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.The ability to communicate effectively wi
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Posted 21 days ago

Help Desk Support at Columbus, OH

Virtusa Corporation

•

Columbus, Ohio, USA

Full-time

Job/Skill requirement: Minimum 3+ years of Exp in Help Desk SupportExperience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.
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Posted 21 days ago | Updated 1 day ago

Help Desk Support L-1

INSPYR Solutions

•

Plymouth, Michigan, USA

Contract

Help Desk Support L-1 - Long Term Project - Plymouth, MITitle: Help Desk L1 Location: Plymouth, MI Duration: Long Term Project Compensation: $20-25/hr. Work Requirements: , Holders or Authorized to Work in the US Qualified candidates may send a copy of their resume (Word Format) to Job Description Provide first response/Level 1 Help Desk Support to guide and address various user problems. Troubleshoot network, M365, operating system, and hardware problems, including printer, laptop, and desktop.
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Posted 1 day ago | Updated 9 hours ago

Help Desk Coordinator

GDH

•

San Antonio, Texas, USA

Contract

This position requires the use of problem management databases and help desk systems. Responsibilities: - Review and coordinate with users to gather accurate information for tickets opened on the Helpdesk site. - Assist users with CAC pin resets. - Interface with vendor support service groups to ensure appropriate notification during system outages or degraded performance. - Assist with the installation of terminals and associated hardware. - Support users in troubleshooting computer-relate
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Posted 8 days ago | Updated moments ago

MEIS System Program Director - HYBRID

Chandra Technologies, Inc.

•

Raleigh, North Carolina, USA

Contract

Job Description: Corp to Corp Resumes are accepted. We are seeking a highly skilled and experienced Medical Examiner Information System (MEIS) Program Director to lead the implementation of a statewide medical examiner information system. This critical role will require a combination of strategic planning, project management, and team leadership skills. The successful candidate will be responsible for overseeing various aspects of the implementation process, ensuring seamless integration, and pr
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Posted 6 days ago

Help Desk Support/Helpdesk Support

Arthur Grand Technologies Inc

•

Columbus, Ohio, USA

Contract, Third Party

Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. We are a minority owned staff augmentation and technology consulting company To keep our valued employees, w
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Posted 21 days ago | Updated 14 days ago

Help Desk Manager (Sunrise)

Ledgent Technology

•

Coral Springs, Florida, USA

Contract

Ledgent Technology is seeking a Help Desk Manager on behalf of our client in the healthcare industry. Our client is a leading company dedicated to enhancing health outcomes through innovative technology and superior care. This role is based in Sunrise, Florida, and offers a dynamic work environment where technology meets healthcare. Job Description: We are looking for a Help Desk Manager to oversee our IT help desk team. This role involves managing all operations within a Zendesk environment to
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Posted 2 days ago | Updated 1 hour ago

Help Desk Analyst

Randstad Digital

•

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 1 day ago | Updated 9 hours ago

Help Desk

Randstad Digital

•

Scottsdale, Arizona, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications
Posted 18 hours ago | Updated 9 hours ago