helpdesk ii jobs

Madison, Wisconsin

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Today

job summary: Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services - Professional shall comply with the Department's administrative rules and the agency's policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which t

Contract

USD23 - USD24

SEC122625D - Help Desk Specialist II (HDS II)

Washington, District of Columbia

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Today

Job Description: About the Role: The Help Desk Specialist II (HDS II) provides technical and operational support to Facilities and Space Management teams by monitoring, triaging, and responding to facilities-related requests received via email and phone. This role supports the Facilities Help Desk during standard business hours and serves as a key point of coordination between internal teams, vendors, and service providers to ensure timely, accurate, and high-quality service delivery. The HDS II

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Contract

Depends on Experience

Help Desk Specialist II

Irvine, California

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20d ago

Level 2 Helpdesk Technician Contract to Hire, location- Irvine. We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise. Key Responsibilities: Respond to user requests and incidents via ticketing system, phone, and email. Provide in-depth technical support for Micro

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Full-time

$30 - $34

Help Desk Analyst II

Wall Township, New Jersey

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Today

Description We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service. Responsibilities: Offer prompt and effective technical support for users experiencing issues wit

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Contract

USD 23.75 - 27.50 per hour

Help Desk Technician II

McConnell Air Force Base, Kansas

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Collaborating, Computer Hardware, Computer Systems, Hardware Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Advance how our customers operate while you advance your career. Join GDIT as a Help Desk

Full-time

USD 42,500.00 - 57,500.00 per year

Help Desk Engineer II

Phoenix, Arizona

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Today

A growing technology services company in Phoenix, AZ is looking for a Help Desk Engineer II to join their team. This is a full time onsite orle supporting a variety of clients across different industries. You'll work hands on with Windows environments, Office 365, Active Directory, networking, and endpoint management while collaborating with a small group of experienced engineers wo enjoy problem solving and working with new technology. This is a great opportunity for someone who wants variety i

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Full-time

$60000 - $70000

Help Desk Consultant - Madison, WI - 12 Months - W2 role

Madison, Wisconsin

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13d ago

Role: Help Desk II Location: Madison, WI Duration: 12 Months Pay : $25/hr on W2 without benefits Top Skills & Years of Experience: Excellent customer service skills Two years support experience with Windows 10, and Microsoft Office 2019 Two years' experience with Network and Printer troubleshooting. Must be proficient is typing skills and be able to multi-task. Nice to have skills: Prior Help Desk experience in a call center environment Previous experience using Incident and Knowledge base

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Contract

Depends on Experience

SEC122625E - Help Desk Specialist I (HDS I)

Washington, District of Columbia

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Today

Job Description: About the Role: The Help Desk Specialist I (HDS I) provides frontline operational and technical support for Facilities Help Desk operations. This role is responsible for monitoring and responding to facilities-related requests received via email and phone during standard business hours. The HDS I supports Facilities and Space Management teams by assisting with work order coordination, move and relocation activities, furniture support, and day-to-day facilities services. This pos

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Contract

Depends on Experience

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Salary Range: $56,200 - $66,600 per year Location: Dublin, CA - Onsite Role Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email requests for assistance from users. Follow up on open tickets from the Help Desk call tracking system, escalate problems to other IT employees (when appropriate) to obtain timely resolution, provide or coordinate basic support, installation services, an

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Contract

$27 - $32 per hour

HelpDesk Manager

Hybrid in Carson City, Nevada

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10d ago

DIRECT CLIENT: HelpDesk Manager 18 months Carson City, NV Local Candidates Only Key Responsibilities Strategic Leadership Set and communicate the help desks overall strategy, aligning with organizational goals and both functional and technical requirements. Establish a vision for the help desks role in supporting client, ensuring alignment with the needs of county election officials Lead the strategic redesign and ongoing optimization of the Zendesk ticketing process, establishing standard

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Contract

Depends on Experience

Help Desk Analyst HDA2 A4 SC3

Harrisburg, Pennsylvania

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Today

Help Desk Analyst HDA2 A4 SC3 Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications an

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Third Party, Contract

Help Desk Associate

Westlake, Ohio

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Today

job summary: Are you an IT enthusiast ready to launch your career in a dynamic, fast-paced environment? We're looking for a highly motivated and customer-focused Help Desk Associate to join the IT support team of a rapidly growing organization. This is a foundational role where you'll develop crucial troubleshooting, technical, and customer service skills while providing essential first-level support to end-users. If you have a passion for technology and a commitment to resolving technical chal

Full-time

USD55,000 - USD60,000

Help Desk 1

Austin, Texas

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18d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Help Desk Technician

Remote

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24d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers opera

Full-time

USD 34.00 - 46.00 per hour

Jr Help Desk Admin

Princeton, New Jersey

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18d ago

Description: Responsibilities: Plain Help Desk support where candidates need to take calls and help users based on the training and documentation provided to them.

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Contract

20 - 25

Help Desk Analyst HDA2 A4 SC3

Remote

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Today

Help Desk Analyst HDA2 A4 SC3Introduction:The Help Desk Analyst is responsible for providing technical support to users, troubleshooting issues, and escalating complex problems to senior staff members. This role involves responding to help desk emails promptly and assigning incidents to the appropriate technical resource using ServiceNow. Responsibilities:Receive telephone calls and emails from users experiencing technical issues with business applicationsIdentify the nature of the problem and d

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Third Party, Contract

Depends on Experience

Helpdesk Analyst - Temp

Hybrid in New York, New York

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19d ago

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

Help Desk Technician - MIDS - TS/SCI w/ poly

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate w

Full-time

USD 25.50 - 34.50 per hour

Helpdesk Technician

Knoxville, Tennessee

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10d ago

Knoxville, TN | Helpdesk Technician | Full-time We are actively recruiting Helpdesk Technicians for our client in Knoxville, TN. These are second and third shift contract opportunities that will require working onsite in Knoxville and on weekends. This is an excellent opportunity for someone who is energetic and eager to utilize and expand technical skills. Must have experience in technical troubleshooting, customer service with strong decision-making capabilities. Second Shift: 3:30pm - Midnigh

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Contract

Depends on Experience

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