helpdesk ii jobs

No location provided

•

Today

Overview DecisionPoint Corporation is seeking a Tier II Help Desk Specialist to support our U.S. Transportation Command (USTRANSCOM) Integrated Booking System (IBS) program. This role is responsible for providing advanced technical support to end users and resolving system-related issues for mission-critical transportation and logistics applications.The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting complex issues, analyzing system behavior, and co

Full-time

Help Desk Analyst II

Chicago, Illinois

•

Today

Description We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities: Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth

Easy Apply

Full-time

USD 42.25 - 50.50 per hour

Help Desk Technician II

Huntsville, Alabama

•

16d ago

Job Title: Help Desk Technician II Job Location: Redstone Arsenal, AL, 35898 (Onsite) Compensation: $50,000 to $56,000 salary Eligibility/Clearance:Secret Clearancerequired. ship required. This position supports a government contract Job Description: We are looking for an enthusiastic, well-qualified individual to fill theHelp Desk TechnicianII position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset

Full-time

50000 - 56000

Tier II Help Desk Task Lead

Washington, District of Columbia

•

4d ago

Role Description: Client is seeking an experienced Tier II Help Desk Task Lead with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated, and will have experience in triaging technical support tickets. Superior communication and collaboration skills are essential to this role. The ideal candidate will have a knowledge of client and Community Care, as well as Servi

Easy Apply

Contract

Depends on Experience

Tier II Help Desk Task Lead

Remote

•

2d ago

Job Title: Tier II Help Desk Task Lead Location: Remote Duration: Long Term Contract Technical Skills: Years/Level of Experience Team Lead Experience (3-5 yrs experience) Customer Technical Support (3-5 yrs experience) ServiceNow (3-5 yrs experience) Role Description: AFS is seeking an experienced Tier II Help Desk Task Lead with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passi

Easy Apply

Contract

Depends on Experience

IT/Helpdesk Spt Spec II

Fredericksburg, Virginia

•

Today

Overview SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are seeking a Help Desk Support Specialist to join our team! In this role, you will provide Tier II technical support to end users via phone, in person, and through the help desk ticketing system. You will troubleshoot hardware and software issues, apply diagnostic techniques to resolve technical problems, and escalate more complex issues as needed. Responsibilities

Full-time

USD 58,000.00 - 65,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

•

Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Helpdesk Support Analyst

Westbrook, Maine

•

2d ago

Job Title: Helpdesk Support Specialist Location: Onsite in Westbrook, ME Schedule: Mon-Fri 8am-4pm (40 hrs/week) Pay Rate: $18 - 20/hr In This Role You Will: Answer incoming calls to Help Desk, providing telephone support to Employees for computer systems or applications problems, personal computer, device or other related issues. Troubleshoot problems and provide immediate resolution, or perform additional research as needed to resolve issues. Perform root cause analysis and develop checklist

Easy Apply

Full-time

$18.0000 - $20.0000

Helpdesk Specialist

Colorado Springs, Colorado

•

4d ago

Job Title: Help Desk Specialist Location: Colorado Springs, Colorado Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Responsibilities: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troublesho

Easy Apply

Full-time

Depends on Experience

IT Technical Support (Help Desk) Specialist (On-site & Full-Time)

Ocoee, Florida

•

2d ago

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. Title:

Easy Apply

Full-time

Depends on Experience

Help Desk Technician

Raleigh, North Carolina

•

Today

Description The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a variety of tickets come in with the majority of those being password reset requests. They may also resolve issues with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work hand in hand with other technicians and engineers to work on projects and

Full-time

USD 18.00 - 20.00 per hour

IT Helpdesk

San Antonio, Texas

•

10d ago

Educational Level: Associate Degree in Management of InformationSystems/Technology or similar degree.Years of Experience: Three years minimumKnowledge, Skills, and Abilities (KSAs):Experience responding to and diagnosing problems through discussion with users.Ensures a timely process through which problems are controlled. Includes problemrecognition, research, isolation, resolution, and follow-up steps.Experience with help desk operations and serving as focal point for customer concerns.Experien

Easy Apply

Contract

$48,000 - $60,000

Junior IT helpdesk - Secret clearance required

Hybrid in Randolph Air Force Base, Texas

•

10d ago

Help Desk Specialist II Location: JBSA Randolph-TX-78150- Fully remote. You will go to the work location only for meetings. Long-term contract. FTE/W2 or 1099 assignment Salary: Up to $52,000 plus benefits Educational Level: Associate Degree in Management of Information Systems/Technology or similar degree. Years of Experience: Three years minimum Knowledge, Skills, and Abilities (KSAs): Experience responding to and diagnosing problems through discussion with users.Ensures a timely process throu

Easy Apply

Contract

50,000 - 52,000

Help Desk

Scott Air Force Base, Illinois

•

9d ago

Help Desk TIER I Scott AFB, IL Pay From $54,000/yr Must: Active DoD Secret clearance required Experienced Help Desk/ Desktop Support Admin 1+ year of experiencing IT support experience Experience using Ticketing systems - preferably ServiceNow Active Directory experience is a plus Excellent communications both written and verbal skills Strong attention to detail Ability to interact with Senior Government Leadership in an professional manner Excellent people skills and client facing skills CompT

Easy Apply

Full-time

55000 - 60000

Help Desk Analyst 1

Presque Isle, Maine

•

Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

Easy Apply

Contract

Help Desk Level

Santa Clara, California

•

2d ago

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Anshul Bawankar at email address can be reached on # . We have Contract role Help Desk Level for our client at Santa Clara, California. Please let me know if you or any of your friends would be interested in this position. Position Details: Help Desk Level - Santa Clara, California Location : Santa Clara, California Project Duration : 6+ Months of contract Pay Rate : $28/hr Job Description The man

Easy Apply

Contract

$28

Senior Helpdesk Administrator

Phoenix, Arizona

•

2d ago

Senior Helpdesk Administrator (Onsite) Primary Location: Phoenix, Arizona V-Soft Consulting is currently hiring for a Senior Helpdesk Administrator for our premier client in Phoenix, Arizona. WHAT YOULL NEED: Technical Requirements and Certifications Potential certs: AWS, Microsoft, or network-related certs, A+, Network+, Security+, any Microsoft Certs. Education and Experience Minimum 3-5 years working experience in the IT field. Customer service and interaction. Intune. O365 Experience (in

Easy Apply

Contract

Depends on Experience

CISS Electronic Workflow Help Desk Analyst

Hartford, Connecticut

•

4d ago

Job ID: CJIS/CISS Electronic Workflow Help Desk Job Title: Application Support Analyst Location: Hybrid, 55 Farmington Avenue Hartford, Connecticut 06107 Duration: 12 Months Client: State Of CT - CJIS The Criminal Justice Information System (CJIS) CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow.

Easy Apply

Full-time, Part-time, Third Party, Contract

IT Helpdesk Team Lead

Franklin, Tennessee

•

24d ago

Job Title: IT Helpdesk Team Lead Location: Franklin, TN (Onsite) Duration: 12 months contract Job Summary We are seeking an experienced IT Helpdesk Team Leader to oversee daily helpdesk operations, support team performance, and ensure timely resolution of technical issues. This role combines strong technical expertise with leadership capabilities to drive service excellence. Key Responsibilities Supervise helpdesk agents, workflows, and day-to-day support activitiesAct as the primary escalatio

Easy Apply

Contract

$20 - $23

Junior IT Help Desk Support

Hybrid in Coraopolis, Pennsylvania

•

3d ago

Junior IT Help Desk Support Location: Coraopolis, PA Contract: W2 only Pay Rate: $18/hour Duration: 6?month contract What Youll Do Help employees and store locations with basic IT issues Support computers and devices, including: Windows PCs and MacBooks Printers and basic networking Servers and imaging services Support retail technology such as: Registers Pin pads Handheld devices Help users with common issues like: Password resets (Active Directory) Multi?factor authentication VPN ac

Easy Apply

Contract

Depends on Experience

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization