Helpdesk ii jobs | Dice.com

Help Desk Analyst II - White Glove Support

Danvers, Massachusetts

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Today

Description We are looking for an experienced Help Desk Analyst II - White Glove Support to provide high-touch technical assistance for employees in Massachusetts. This long-term contract position is ideal for someone who excels in a fast-moving environment, supports both Windows and Mac systems, and brings a service-focused approach to desktop and end-user support. The role will help maintain a reliable corporate computing environment while contributing to technology improvements, consistent st

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Contract

USD 38.00 - 40.00 per hour

Help Desk Analyst II

Brown Deer, Wisconsin

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Today

Description We are looking for a skilled Help Desk Analyst LI/ L2 to support employees and deliver dependable day-to-day technical assistance in Wisconsin. This Long-term Contract position is ideal for someone who enjoys resolving user issues, keeping support workflows organized, and creating a positive experience for internal customers. The person in this role will work closely with the IT team to address incoming requests, reduce outstanding ticket volume, and strengthen overall service desk o

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Contract

USD 24.70 - 28.60 per hour

Help Desk Analyst II

Warren, Massachusetts

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Today

Description We are looking for a Help Desk Analyst II to support employees across the corporate environment in Warren, Massachusetts. This Long-term Contract position is ideal for a hands-on IT specialist who can resolve user issues efficiently, maintain endpoint systems, and help keep business applications running smoothly. The role involves working with teams across the organization, managing support requests with accuracy, and delivering dependable technical assistance for both hardware and s

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Contract

USD 24.00 - 26.00 per hour

HelpDesk level II

Syracuse, New York

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8d ago

Duration: Two years. With expected start date September 14, 2026 Perform the primary IT support function by delivering highquality customer service and maintaining clear, professional, and responsive communications with end users across all designated support channels, including inperson interactions, telephone support, email, and electronic ticketing systems, to ensure timely, accurate, and userfocused assistance. Provide clear written and oral communication with end users. Diagnose and resolve

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Contract

$80,000 - $100,000

Help Desk Tech II - 2nd Shift, M-F

Albany, New York

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Today

Department/Unit: AMHS - IT Infrastructure Work Shift: Evening (United States of America) Salary Range: $49,763.00 - $69,668.00 The Help Desk Tech provides initial employee support for technical inquiries received via the telephone and/or email. The Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. The Help Desk Tech escalates and notifies Information Techno

Full-time

USD 49,763.00 - 69,668.00 per year

HelpDesk level II

Albany, New York

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8d ago

Duration: Two years. With expected start date September 14, 2026 Perform the primary IT support function by delivering highquality customer service and maintaining clear, professional, and responsive communications with end users across all designated support channels, including inperson interactions, telephone support, email, and electronic ticketing systems, to ensure timely, accurate, and userfocused assistance.Provide clear written and oral communication with end users.Diagnose and resolve p

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Contract

$80,000 - $100,000

Help Desk Technician II - TS/SCI W/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Installs, modifies, and repairs computer hardware and software both in person and usi

Full-time

USD 22.26 - 28.75 per hour

IT Support Services II - Help Desk

Palm Desert, California

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Today

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the futu

Full-time

USD 65,000.00 - 71,000.00 per year

IT Help Desk Specialist II

Madison, Wisconsin

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Today

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: IT Help Desk Specialist II Job Category: University Staff Employment Type: Regular Job Profile: IT Help Desk Specialist II Job Duties: The IT Help Desk Specialist(official title: IT Help Desk Specialist II) serves as the first point of contact for customers seeking technical assistance. The IT Help Desk Specialist wil

Full-time

USD 24.00 - 28.00 per hour

Help Desk-II | W2/1099 | For Current WI Residents Only | No C2C

Hybrid in Madison, Wisconsin

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18d ago

NOTE: APPLICANT MUST BE ON OUR W2 OR 1099 AND CURRENT WI RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Help Desk-II Location: Madison, WI Duration: 11 Months Interview: MS Teams Job Description: The State of Wisconsin is looking for a Help Desk -II Candidates must be CURRENT WI residents. No relocation is allowed. Selected hire will be required to come onsite at Agency for two weeks of training then 1-2 times per week after. The contractor will be required to be available online, be present to me

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Contract

Depends on Experience

IT Support Services II - Help Desk

Palm Springs, California

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Today

Full-time

USD 65,000.00 - 71,000.00 per year

IT Support Services II-Help Desk

Wilmington, Delaware

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Today

About Courser Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team.

Full-time

Tier I/II Help Desk

Los Angeles, California

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Today

IT Help Desk (Level 2/Level 3) Location: Woodland Hills, CA (Onsite 5 Days per Week) Employment Type: Contract (1-2 Months) Schedule: Monday-Friday, 8:30 AM-5:30 PM About the Company Our client is a leading organization within the legal and case administration industry, providing technology-driven services and support solutions to clients nationwide. The company operates in a primarily cloud-based environment and is seeking an experienced IT Help Desk II/junior to provide hands-on technical su

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Contract

$37.00 - $42.00 per hour

Helpdesk Technician II

Las Vegas, Nevada

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Today

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related peripheral hardware and software. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Summary of Essential Job Functions Field incoming help requests from end users via both telephone and e-mail in a courteous manner. Document all pertinent end user identi

Full-time

IT Help Desk Technician II

Lexington, Massachusetts

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Today

Posting Description IT/OPERATIONS SUPPORT SPECIALIST, Credit Union, provides advanced technical support for MIT Federal Credit Union's (MIT FCU) computing environment, ensuring the security, availability, and performance of all systems and infrastructure. This role serves as a Tier 2escalation point, diagnosing and resolving complex hardware, software, network, and cloud-based issues while delivering a high standard of customer service to members and employees. The IT/Operations Support Specia

Full-time

Help Desk Technician II - Contingent

Arlington, Virginia

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Today

Public Trust Eligibility Required This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, techno

Full-time

USD 65,000.00 - 100,000.00 per year

Help Desk Technician - Tier II - TS/SCI with Polygraph

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Hardware Troubleshooting, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A c

Full-time

USD 28.60 - 38.70 per hour

IT Help Desk Technician II

Torrance, California

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Today

Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world's most demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and deliver critical systems when they matter most. Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and defense comp

Full-time

USD 30.00 - 49.00 per hour

Helpdesk Analyst II

Quantico, Virginia

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Today

Job Type Full-time Description Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small disadvantaged business that supports multiple IT customers within the Federal, civilian, and private secto

Full-time

USD 65,000.00 per year

Help Desk Specialist II

Washington, District of Columbia

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Today

Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist II to play a pivotal role in supporting the prestigious Naval Research Lab (NRL). As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity d

Full-time