helpdesk specialist Jobs

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Desktop/Help Desk Support Specialist -- Bartlesville OK

Amtex Enterprises

Bartlesville, Oklahoma, USA

Full-time

Desktop/Help Desk Support Specialist Location: Bartlesville, Oklahoma / 4 Days On 3 Days Off (10hr Days) Duration: 1+ year with extension Rate: $30-34/hr on W2 or $35-40/hr on C2C Key Accountabilities Receives incoming help requests from end users via both telephone, helpdesk tickets in a courteous manner. Builds rapport with key operators, IT teammates and end users to provide outstanding service. Prioritizes and schedules problems. Escalates problems (when required) to the appropriately experi

IT Specialist Help Desk JIRA

SAIC

Springfield, Virginia, USA

Full-time

Job ID: 2409869 Location: SPRINGFIELD, VA, US Date Posted: 2024-07-26 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description The CIO-T/TEG/TEGG requires an IT Specialist (Help Desk/JIRA) to support the AWP Program. The contractor shall provide customer support services (writing, editing,

Help Desk Specialist, 3-6 Month Temporary Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Specialist, 3-6 Month Temporary Position, Phoenix, AZ We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer sup

IT Help Desk Specialist - M

Next Step Systems

Boca Raton, Florida, USA

Full-time

IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and customer service skills and be passionate about technology and helping people. The right IT Help Desk Specialist should want to expand their knowledge in the IT field. This position is 100% onsite and local travel is required. IT Help Desk Specialist Responsibilities: - Provide response to customer issue

Junior Helpdesk Specialist, TS/SCI with a CI Polygraph Security Clearance Required - G

Next Step Systems

Springfield, Virginia, USA

Full-time

Junior Helpdesk Specialist, TS/SCI with a CI Polygraph Security Clearance Required, Springfield, VA The Junior Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. The qualified Junior Helpdesk Specialist must have an active TS/SCI security clearance and be able to obtain a CI Polygraph security clearance. This position is 100% Onsite. Junior Helpdesk Specialist Responsibil

Help Desk Specialist (Windows 10 / O365 / Active Directory)

Trigyn Technologies, Inc.

White Plains, New York, USA

Third Party, Contract

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Help Desk Specialist. The particulars of the position are as follows. Project Overview: This role will field incoming help desk requests from end users via both telephone and e-mail in a courteoprofessional manner. Document all pertinent end user information. Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs, Iron Key D

PRISM Trainer/Help Desk Specialist

iTek People, Inc.

Remote

Full-time

JD: Role: PRISM Trainer/Help Desk Specialist Exp: 7+ Loc : Remote LinkedIn is a must Description: Job Responsibilities include (but are not limited to): As a member of the Help Desk Team, you will be the primary interface for the Federal Agency's end users of the Agency-specific procurement/acquisition system. In this role, you will: Need to quickly grasp and learn the system and interface effectively with the end user community. Be responsible for ensuring that 100% of all user generated iss

Help Desk Specialist

VC5 Consulting

The Woodlands, Texas, USA

Full-time

Help Desk Specialist Job Description: We are seeking a Help Desk Specialist to join our IT support team. In this role, you will be responsible for providing technical assistance and support. Responsibilities: Provide first-level contact and convey resolutions to customer issues. Properly escalate unresolved queries to the next level of support. Track, route, and redirect problems to correct resources. Update customer data and produce activity reports. Walk customers through the problem-solving p

IT Technical Helpdesk Specialist

InfoVision, Inc.

Pflugerville, Texas, USA

Contract

Hi We have an immediate Openings with Our Direct Client for a Long-term contract position Job Title: IT Technical Helpdesk Specialist Location: Pflugerville TX Onsite Duration: 12 months Job Summary: We are seeking a highly skilled IT Technical Helpdesk Specialist with expertise in IT Service Management (ITSM), a strong Microsoft background, and experience in network issue resolution, debugging, crash assessment, and network testing. The ideal candidate will provide technical support, troublesho

Help Desk Support / Help Desk Specialist III

Kforce Technology Staffing

Remote or Tucson, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Support/Help Desk Specialist in Tucson, AZ. Job Responsibilities: * Help Desk Support/Help Desk Specialist will troubleshoot software, hardware, and connectivity issues remotely * Log all Service Desk contacts into Incident Management System (ServiceNow) * Assist customers in gaining access to various systems and servers * Deploy/patch software using device management technologies (VMware and Ivanti) * Communicate call and chat

Help Desk Specialist

SeaGlass IT

Houston, Texas, USA

Full-time

Job Summary Provides technical support to end-users for computer hardware, software, and network related problems. Essential Functions Provides first line of response to requests for various hardware, software, peripheral, and networking technical assistance. Provide remote problem resolution when possibleResolves basic end-user problems, escalate as appropriateInstalls, upgrades, configures, and troubleshoots computing and communication devices and peripheralsPerforms, schedules, and monitors s

Help Desk Specialist

NuAxis LLC

Reno, Nevada, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are seeking a talented and motivated Help Desk Sp

Senior /Jr Helpdesk Specialist

Winning Edge Solutions, LLC

Hanover, Maryland, USA

Third Party

Job Description: Senior /Jr Helpdesk Specialist - 17 Openings - 3 Years long term project Location: Hanover, MD - (Onsite) KeySkills: Helpdesk, End-user support, Software/ Hardware, Upgrade, Troubleshooting, Installation Sr Helpdesk - 13 positions Jr Helpdesk - 04 positions Sr Helpdesk - Preferred Qualifications The candidates need to work in cooperation with other end-user technicians, work with staff and IT liaisons supporting the needs of the end-user and the Tier 1 service desk. Assist t

Direct Client - IT Technical Helpdesk Specialist - Pflugerville TX Onsite

InfoVision, Inc.

Pflugerville, Texas, USA

Contract

Job Title: IT Technical Helpdesk Specialist Location: Pflugerville TX Onsite Duration: 12 months Job Summary: We are seeking a highly skilled IT Technical Helpdesk Specialist with expertise in IT Service Management (ITSM), a strong Microsoft background, and experience in network issue resolution, debugging, crash assessment, and network testing. The ideal candidate will provide technical support, troubleshoot issues, and ensure the smooth operation of IT systems for our users in Austin. Qualific

Help Desk Support Specialist - M

Next Step Systems

Boca Raton, Florida, USA

Full-time

Help Desk Support Specialist, Boca Raton, FL The Help Desk Support Specialist candidates should have a mix of technical and customer service skills and be passionate about technology and helping people. The Help Desk Support Specialist must have great customer service skills, strong problem solving and troubleshooting skills, ability to perform work independently and/or in a team environment and must be highly motivated and eager to learn in a fast-paced environment. The Technical Support Spec

Help Desk Specialist

Smart Synergies

Knoxville, Tennessee, USA

Contract

Client is currently seeking a Help Desk Support Analyst to join their team. The Help Desk Specialist will provide IT call center level support to Client offices and employees worldwide. Job Duties: - Provides first-level troubleshooting of hardware, software and operating system problems, - Documents user's problems through the use of an online problem management system including opening, updating status, and closing problem tickets. - Responds to telephone calls, email, and problem tickets for

Help Desk Specialist II

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are seeking a talented and motivated Help Desk Sp

Help Desk Specialist Tier 3

CompQsoft,Inc .

Portsmouth, New Hampshire, USA

Full-time

CompQsoft is seeking a Help Desk Specialist Tier 3 to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Provide advanced Help Desk and operational support of IT systems. Support includes monitoring, incident response, maintenance, patching and compliance on the NIPRNet as well as all ATO compliance and RMF requirements. Systems include all current approved Red Hat, and Windows OS s, utilizing physical and virtual environments. This type of s

Sr. Helpdesk Specialist

MANDO TECHNOLOGIES INC

Dallas, Texas, USA

Contract

Job Description: We are seeking a Sr. Helpdesk Specialist to provide exceptional technical support via phone. The Helpdesk Specialist will resolve basic Windows and Mac problems including application errors, system crashes, and network connectivity issues. Required Experience (5+ years): Experience as a Helpdesk Specialist/IT Support Specialist/Desktop Support Specialist. Experience and in-depth knowledge of computer systems and mobile devices running Microsoft Windows 10 & 11, Microsoft Office

Help Desk Support Specialist

Veear

Atlanta, Georgia, USA

Contract

Job Title: - Help Desk Support Specialist Job Location: - Atlanta, GA Workplace type: Onsite Employment type: - 12+ Contract Job Description: - Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests using ServiceNow.User Interaction: Daily assist walk-in and remote users daily, helping them assess and resolve their IT issues.Answering Phones: Respond promptly to phone inquiries, providing immediate support and resolving user issues or directing calls as nec