helpdesk support analyst Jobs

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Help Desk

Kforce Technology Staffing

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese

EPIC/EHR Helpdesk Manager: 1+ Yr Project Raleigh NC: Remote Now/Onsite Later.

Beechwood Computing Ltd

Raleigh, North Carolina, USA

Contract

NCDHHS 763716: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clinical applications, including Epic EHR, and i

Help Desk Manager

Ariel Partners

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a seasoned Help Desk Manager to lead and oversee Tier 1 and Tier 2 support operations for a high-security government program. The ideal candidate will have extensive experience managing help desk teams, resolving technical issues, and maintaining high customer satisfaction in a fast-paced, mission-critical environment. This role requires a hands-on leader with strong troubleshooting expertise, superior communication skills, and experience w

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Help Desk Technician

Information Resource Group, Inc.

Tennessee, USA

Contract, Third Party

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a

Senior Help Desk Specialist

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2074782 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Senior Help Desk Specialist. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Senior Help Desk Specialist Location:10 Park Plaza, Boston MA 02116 **Candida

IT Helpdesk

Patriot Talent Solutions

Oldsmar, Florida, USA

Full-time

Oldsmar, FL | IT Helpdesk | Full-time We are actively recruiting someone to help support and lead the IT Helpdesk for our client in the Tampa, Florida area. This is a direct placement opportunity that will require working onsite in Oldsmar. This position requires a candidate with excellent verbal communication and troubleshooting skills. In this role, you will not need to be the technical expert, as you will be supported by the infrastructure teams. Due to client request, candidates must be elig

Help Desk Tier 1

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push

Helpdesk

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk specialist. Phone support (Leve1-2). Must have CRM skillsJob Description Provides Tier 1 & 1.5 production and non-production support of applications and databases for software. Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness. Executes technical procedures to resolve production & non-production iss

Help Desk

Judge Group, Inc.

Scottsdale, Arizona, USA

Full-time

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures