helpdesk support level 1 Jobs

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Help Desk Level 1 Representative

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Techn

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity

Help Desk Technician

Vaco by Highspring

Pittsburgh, Pennsylvania, USA

Contract

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work onsite in the City of Pittsburgh. This is a contract-to-hire opportunity with a growing IT department. What you will do: Provide first-level technical support for Windows laptops, software, printers, and network connectivity. Diagnose and resolve hardware/software issues, escalating complex problems as needed. Assist with password resets, multi-factor authentication (MFA), and security best pr

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportun

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity

Helpdesk Technician

VLink Inc

Hartford, Connecticut, USA

Contract

Position: Help Desk Technician Location: Hartford, CT Duration: 6 Months Job Description: SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary changes to sy

Help Desk Analyst

Irvine Technology Corporation (ITC)

Phoenix, Arizona, USA

Contract

Help Desk Support Our client is looking for a dedicated contract IT Help Desk Support Specialist to join their corporate team and provide exceptional technical support to retail locations and internal users. This is a high-impact role where you'll be the frontline of IT assistance resolving issues, maintaining system uptime, and ensuring store operations stay smooth and efficient. It's a great opportunity for someone who thrives on helping others and enjoys digging into technical challenges. Loc

IT Helpdesk Supervisor

Mitsubishi Motors North America

Franklin, Tennessee, USA

Full-time

<>Join the Mitsubishi Motors North America (MMNA) Team! At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment. Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking

Help Desk Analyst

Caresoft

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

IT HelpDesk Engineer

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

Join a fast-paced spatial planning and real estate firm as an IT HelpDesk Engineer, where you'll be the first line of support for internal teams navigating daily tech challenges. You'll troubleshoot and resolve issues across Microsoft Office 365, Azure, Active Directory, and Jira, ensuring smooth operations and quick turnarounds. This role is perfect for someone who thrives on solving problems, enjoys working across departments, and takes pride in delivering excellent IT support. The position is

Help Desk Manager

Robert Half

Seattle, Washington, USA

Full-time

Description We are looking for an experienced Help Desk Manager to oversee the daily operations of end-user computing devices and peripheral equipment. This role requires a hands-on leader who can manage a technical team, develop security-enhancing processes, and contribute to strategic initiatives that improve device functionality and organizational efficiency. The ideal candidate will combine technical expertise with leadership skills to ensure smooth operations and continuous improvement. Re

Help Desk Technician

The Tri-Com Consulting Group

Middletown, Connecticut, USA

Contract, Third Party

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Help Desk Technician POSITION ROLE AND DELIVERABLES Our client needs a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as ne