helpdesk support level 1 Jobs

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Client Services - Help Desk 1

RICEFW Technologies Inc

Detroit, Michigan, USA

Contract, Third Party

Technical Client Service Specialist Location: Support Services Building A, 1425 East Warren, Detroit, MI 48201 Reports to: Senior Director, Client Services Position Summary: As a significant member of the Technology Division's Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing an

Help Desk Support IV (Contractor)

Robert Half

Philadelphia, Pennsylvania, USA

Contract

Description We are offering an exciting long-term contract employment opportunity for a Help Desk Support IV in Philadelphia, Pennsylvania. This is an office-based role within the Accounts Payable team, focusing on resolving queries from employees and vendors. The successful candidate will be tasked with handling tickets through the Issuetrack system, demonstrating strong customer service skills, and a good understanding of procurement to payment processes. Responsibilities: Handle and resolve

Spvr,Help Desk Support

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

Help Desk Support Technician

Virginia Jobs

Remote or Norfolk, Virginia, USA

Full-time

Title: Help Desk Support Technician Agency: Tidewater Community College Location: Norfolk - 710 FLSA: Nonexempt Hiring Range: $42,905 - $45,500, commensurate w/ experience Full Time or Part Time: Full Time Additional Detail Job Description: Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hamp

HelpDesk Support Technician

Motion Recruitment Partners, LLC

Des Plaines, Illinois, USA

Full-time

Exciting job opportunity for a Helpdesk Support Specialist to join a Clean Energy Company's IT Hardware and Infrastructure team at their Des Plaines headquarters. Work in a highly virtualized Microsoft environment with hybrid Active Directory, Azure cloud services, Microsoft 365, and diverse storage solutions. They're seeking a technically proficient professional with strong customer service skills and a security-first mindset to help maintain our IT infrastructure's smooth operation. Be part of

Help Desk Support Technician

New Millennium Consulting

Boston, Massachusetts, USA

Contract

One of our clients in Boston, MA, is urgently looking for Help Desk Support Technician. Hourly Rates: $28 - $30 per hour (W2) Duration: Long-term Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripheralsHands-on experience with imaging and configuring laptops and desktopsExpertise in providing support to O365 including Active DirectorySupport for the Imaging devices (print/scan/copy/fax) that inclu

Help Desk Support Representative - $20/hr

TEKsystems c/o Allegis Group

Alpharetta, Georgia, USA

Full-time

Description Customer Service: Provide exceptional service to internal and external customers by being courteous, polite, and friendly.Issue Resolution: Address customer issues immediately to determine support needs and resolution paths.Knowledge Base Utilization: Search Knowledge Base articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams.Technical Support: Provide first-level technical support through email, telephone, ticketing system, and other

HelpDesk Support

Beacon Systems, Inc

Phoenix, Arizona, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: HelpDesk Support Duration: 6 m

Help Desk Technician Level II

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D

IT Helpdesk Support Specialist

VAST Data

Raleigh, North Carolina, USA

Full-time

Description We are seeking a highly motivated and detail-oriented Helpdesk Support Specialist to join our growing team. In this role, you will be the first point of contact for our employees, providing exceptional technical support and ensuring a smooth and efficient IT environment. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and supporting a variety of critical applications. Responsibilities: Provide timely and effective technical support

Junior Help Desk Support Services Specialist

Decisionpoint Corporation

Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and

Senior Specialist, Help Desk Support

Raymond James Financial Inc

Southfield, Michigan, USA

Full-time

Job Description Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Southfield, MI Corporate Office. Job Summary: With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact center environment. Responsibilities: Provide second-line hardware, software, and end-user support as required and

Manager 2, HelpDesk Manager/Desktop Support

Intuit

Atlanta, Georgia, USA

Full-time

Come join Intuit's IT Workforce Care Technology Team as a TecIntuit Regional Onsite Care Manager. Our Team provides Intuit's workers across multiple global locations with daily services and support associated with keeping everyone in the company productive and secure each day. The solutions we deploy and support include personal productivity technology (laptops, mobile devices), printers, video conferencing, IT infrastructure, security, access, collaboration tools and software. We operate at sc

Helpdesk Support Section Lead

Cayuse Shared Services

Joint Base Andrews, Maryland, USA

Full-time

Overview Primary Focus The Helpdesk Support Section Lead will provide daily support to local and remote users supporting ANGRC. All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities Shall support Help Desk operations and maintenance.Responsible for the application of system analysis techniques and procedures, includingconsulting with users, to determine hardware, software or system functional specificationsMeet daily IT op

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Help Desk Support Technician

Decisionpoint Corporation

Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

Harrisburg, Pennsylvania, USA

Third Party, Contract

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user

Technical Support/Help Desk--365/DNS/TCP-IP, Hybrid

EMW Staffing Solutions LLC

Stoughton, Massachusetts, USA

Full-time

Thank you for your consideration. Please apply for further information. Term: Non Exempt Full Time Location: Stoughton MA, Hybrid Rate: 24/hr w2 + benefits/pto Vertical: Non-Profit Role: IT Technical Support/Help Desk MS/365/AD Stack Seeking an Advanced Contributor - Information Technology Support Technician for our client in the non-profit sector. This role involves providing technical support across departments, maintaining and troubleshooting computer systems, network hardware, and software.