helpdesk support level 1 Jobs

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Helpdesk/Desktop Analyst

Innosoul inc

Atlanta, Georgia, USA

Contract, Third Party

Job ID: GA-768251 Onsite/Local (Atlanta ONLY) Helpdesk/Desktop Analyst (CompTIA A+) with Windows, Active Directory/Exchange Admin, O365, VPN/RDP, VOIP/IP phones, OKTA/Crowdstrike, SharePoint, AWS experience Location: Atlanta GA (DOAS) Duration: 12 Months Skills: Strong understanding of Windows 11, Active Directory and MS O365, VPN, RDP. Required 3 Years Experience troubleshooting network connectivity, VPNs, and IP phones systems. Required 3 Years Certifications such as CompTIA A+, Microsoft cer

Help Desk Technician

Bravo Technical Resources

Carlisle, Pennsylvania, USA

Contract

Position Overview: Title: Tier 2 Help Desk Technician Location: Carlisle, PA Schedule: 5 days/week, 8:00 AM - 5:00 PM Type: Contract-to-Hire (CTH) Technical Environment: Primary Tech Stack: Windows (primary), some Mac exposure is a plus O365 MECM / SCCM (Microsoft Endpoint Configuration Manager) Intune MFA Other: Basic hardware experience (e.g., installing RAM, replacing batteries) VPN knowledge (Cisco, Zscaler) Mobile device support is a nice-to-have

Helpdesk Specialist Journeyman

TriosysIT Inc.

Washington, District of Columbia, USA

Contract, Third Party

Client is looking to add to its DCPS DC Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integri

Member Helpdesk Agent-(OK) Hybrid

Gainwell Technologies LLC

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po

Help Desk Technician @ Hartford, CT - Onsite - Only locals

KSN Technologies, Inc.

Hartford, Connecticut, USA

Contract

Help Desk Technician Hartford, CT - Onsite - Only locals One Year Contract This is an Onsite Position - NO REMOTE Position available. We are currently hiring candidates who are authorized to work on our W2. Candidate with previous state/govt client experience is preferred. Candidate Must Be Local Works on-site in Middletown, CT Must pass drug screening Must pass background check (local, state police, FBI Fingerprint, and Child Protective Services) Must possess CT driver s license Must be able t

Helpdesk System Analyst

OP Consulting Group LLC

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work. This is a temp to perm position. The candidate must be local and come to the office every day. Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assist

Help Desk Analyst

Robert Half

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi

Help Desk Technician V - MIDS

General Dynamics

Annapolis, Maryland, USA

Full-time

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Regular Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygr

Help Desk Student Associate - Fall 2025

Virginia Jobs

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil

Kiosk Help Desk

Robert Half

Appleton, Wisconsin, USA

Contract

Description Help Desk/Kiosk Support Role We are conducting a search for a Help Desk/Kiosk Support personnel to join our client's team. You'll help our more than 1,000 end users navigate through the challenges of their day-to-day tech needs, providing in-person and remote support. In this role, you'll be doing everything from managing lending services (think loaner mice, keyboards and more) to providing both primary and back-up support via phone and chat. You will also assist with filling out n

Help Desk Analyst

V-Soft Consulting Group, Inc

Hartford, Connecticut, USA

Contract

Help Desk Analyst Primary Location: Hartford, Connecticut Onsite, Need locals V-Soft Consulting is currently hiring for a Help Desk Analyst for our premier client in Hartford, Connecticut. Education and Experience A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: PC Hardware and software installation End user support - face to face and via telephone Excellent customer service skills Highly desirable: Experience with computer systems and user a

Help Desk Technician

Apex Systems

Coraopolis, Pennsylvania, USA

Full-time

Job#: 2077414 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility to work any shift based on business need and other staffing changes. We go to great lengths to keep teammates on a more permanent shift, and limit changes to their schedule, but reserve the right to make adjustments as needed (applies to both FTE and contracted teammates). Core support hours for the Service Desk a

Help Desk Analyst

Generis TEK Inc.

Hartford, Connecticut, USA

Contract

We have Contract role Help Desk Analyst for our client at Hartford CT. Please let me know if you or any of your friends would be interested in this position. Position Details: Help Desk Analyst-Hartford CT Location : Hartford, Connecticut - 06106 - Onsite Project Duration : 12+ Month Pay rate : $25/hr. on W2 1. Project/System/Program Overview The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticut s Federally-reimbursed SACWIS (Sta

Help Desk Analyst

Global IT Family

Hartford, Connecticut, USA

Contract

Role: Help Desk Analyst Location: Hartford, CT Duration: 12+ Months Need only locals Required Skills: PC Hardware and software installation End user support - face to face and via telephone Excellent customer service skills It s highly desirable that the candidate also have: Experience with computer system and user administration. Technical familiarity with Microsoft Active Directory. Experience with Windows 10,11 Experience with Office 365 Experience with Device Management, Device Imaging, De

Helpdesk System Analyst

Global Worklabs Inc

Georgia, USA

Contract, Third Party

Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment. Assist users with passwo

Tier I Help Desk

Maximus

San Antonio, Texas, USA

Full-time

General information Job Posting Title Tier I Help Desk Date Wednesday, July 9, 2025 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for deliverin

Tier I Help Desk

Maximus

San Antonio, Texas, USA

Full-time

General information Job Posting Title Tier I Help Desk Date Wednesday, July 2, 2025 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for deliverin

Tier I Help Desk

Maximus

San Antonio, Texas, USA

Full-time

General information Job Posting Title Tier I Help Desk Date Wednesday, July 2, 2025 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality supp

Tier I Help Desk

Maximus

San Antonio, Texas, USA

Full-time

General information Job Posting Title Tier I Help Desk Date Wednesday, July 9, 2025 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality supp

Helpdesk System Analyst

Cynet Systems

Atlanta, Georgia, USA

Contract

Job Description: Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. Assist users with password resets, PST file management, and Exchange Admin tasks. Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams). Use ticket tracking systems to document, prioritize, and track user issues effectively. Troubleshoot advanced issues using tools like