helpdesk support level 1 Jobs

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Helpdesk

SNI Technology

Orlando, Florida, USA

Contract

Job Details Job Description: Tier 1 & Tier 2 Helpdesk Support (Microsoft NOC Environment) Position Title: Tier 1 & Tier 2 Helpdesk Support Technician Location: Orlando Reports To: NOC Manager / Helpdesk Supervisor Department: Network Operations Center (NOC) / IT Support Shift: [12AM-9AM] Job Overview We are looking for skilled and motivated individuals to join our team as Tier 1 and Tier 2 Helpdesk Support Technicians in a Microsoft-based Network Operations Center (NOC) environment. As a ke

Help Desk Tier 1

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push

Business Analyst - Help Desk Lead - Hybrid

VIVA USA INC

Columbia, South Carolina, USA

Contract

Title: Business Analyst - Help Desk Lead - Hybrid Mandatory skills: family court operations, software project, business process training, Team Foundation Server, TFS, MS Office, Visio, SharePoint, child support, customer service, user accounts, categories, automation rules, reports, Help Desk triages requests, Help Desk workload, Help Desk performance, help desk ticket analysis, PACSS, Palmetto Automated Child Support System, FCCMS, Family Court Case Management System, web-based portal, system

Help Desk Support Technician

New Millennium Consulting

Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for a Help Desk Support Technician. Title: Help Desk Support Technician Duration: Long-term Hourly: $30 per hour (W2) Scope: Looking for Level 2 Engineer with Ticketing experience The FE will complete the following work onsite: Provide support L1/L2 and basic troubleshootingHands-on experience with imagingExperience with troubleshooting Apple products Required Skills: At least 5-7 years of Level 1/2 Support experience with Windows Operating system

Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, Inc

Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will pe

Help Desk Analyst

Caresoft

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

Help Desk Analyst

Caresoft

Boise, Idaho, USA

Contract

Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support Professional experience in a technical end-user support role providing remote support via phone, email, etc. Experience providing end user support on Windows-based machines (Windows 10 & 11) Experience with basic Active Directory user management for end user support Experience troubleshooti

Help Desk Analyst

Information Technology Group

Topeka, Kansas, USA

Contract

Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Internet Explorer, Edge, Adobe Reader, VPN connectivity, printers, and applications develo

IT Helpdesk Technician

CiraInfoTech

Houston, Texas, USA

Third Party, Contract

Channel Partner : NTT America Client : Sumitomo Corporation of Americas Work location : Onsite in Houston, TX from day 1 Duration : 12 months contract Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1-2 years of experience working for a Japanese company in US is required. Will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers. Required skill / experience: Must have Helpde

Help Desk Analyst

TEKsystems c/o Allegis Group

Augusta, Maine, USA

Full-time

Description On-site in Augusta, ME Top 3 Skills: 1 to 3 years of experience in a similar role Experience with Windows OS Must have strong written and verbal communication skills Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a

IT helpdesk technician

CiraInfoTech

San Mateo, California, USA

Contract, Third Party

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt

Helpdesk Specilaist

I-Link Solutions

Albany, New York, USA

Contract, Third Party

Job Title: IT Specialist- Mid Level Position Duration: 12 months Location: Albany, NY (Onsite) Mandatory Qualification: 36 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.36 Months experience of reviewing and enforcement of Security compliance policy and procedure.36 months experience documenting/writing training materials.36 Months developing and delivering employee training materials.36 Months experience troubleshooti

Help Desk Analyst

Masterapp Labs

Conyers, Georgia, USA

Contract

Job Title: Help Desk Support Analyst (Spanish/English) Location: Conyers, Georgia Work Type: Onsite Only (No Remote) Interview: Onsite Job Description: Answer and resolve Tier 1 inquiries regarding software, hardware, connectivity, and account issues. Provide technical support to both internal users (hardware/software issues) and external customers (website help, password resets, mobile driver's license support). Escalate issues outside of Tier 1 scope to appropriate Tier 2 staff or vendors. M

Help Desk Agent

System One

Lynchburg, Virginia, USA

Contract

System One is seeking a Helpdesk Agent for a long-term contract opportunity, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days. As Helpdesk Agent, you will be responsible for providing support to end users on a variety of issues. This role is responsible for identifying, researching, and resolving technical problems; as well as, responding to telephone calls, email, and personnel requests for technical support. You will document, track and monitor probl

Help Desk Suport

Protech Systems Group, Inc

Phoenix, Arizona, USA

Contract

ProTech is seeking a Help Desk Support Specialist for a 1-year contract role with a large service organization in the Scottsdale, Arizona area. This individual will work onsite, Monday through Friday, 8 am to 5 pm Arizona time. Job Description: This onsite support person will play a crucial role in providing technical services, as Scottsdale host company meetings for different departments, including the CEO and his executive team. As a Sr. Systems Support Specialist, it provides world-class tec

IT Helpdesk Analyst

Federal Soft Systems Inc.

Conyers, Georgia, USA

Contract

IT Helpdesk AnalystBilingual - Spanish/English20-23 W2 GA DDS Help Desk Analyst 1 (762935)2206 East View Parkway Conyers, GA 30013 This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, s

IT Help Desk Analyst

Innova Solutions, Inc

Scottsdale, Arizona, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Scottsdale, Chandler, AZ (Hybrid Onsite position) Position: Help Desk Consultant Location: Scottsdale, Chandler, AZ Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assis

Help Desk Student Associate - Fall 2025

Virginia Jobs

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil

Client Helpdesk Specialist

CherryRoad Technologies Inc.

Middletown, New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. R

IT Helpdesk Technician

Cloud Destinations LLC

Houston, Texas, USA

Contract

Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1-2 years of experience working for a Japanese company in US is required.Will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers.Required skill / experience: Must have Helpdesk support / troubleshooting, ability to troubleshoot and resolve desktop, laptop, tablet, mobile devices, printers, monitors, and connectivity issues.Wil