helpdesk support level 1 Jobs

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Help Desk Technician

Apex Systems

•

Coraopolis, Pennsylvania, USA

Full-time

Job#: 2077414 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility to work any shift based on business need and other staffing changes. We go to great lengths to keep teammates on a more permanent shift, and limit changes to their schedule, but reserve the right to make adjustments as needed (applies to both FTE and contracted teammates). Core support hours for the Service Desk a
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Posted 43 days ago | Updated 5 hours ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 9 days ago | Updated moments ago

IT Help Desk Analyst

Robert Half

•

Dallas, Texas, USA

Contract

Description We are looking for an experienced IT Help Desk Analyst to join our team in Dallas, Tx. This long-term contract position offers an exciting opportunity to provide technical support and resolve IT-related challenges across multiple platforms and technologies. The ideal candidate will excel in troubleshooting and delivering exceptional customer service while ensuring efficient operations. Responsibilities: Provide technical support for hardware, software, and network issues across dive
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Posted 10 days ago | Updated 1 hour ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics

•

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and e
Posted 13 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

•

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne
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Posted 17 days ago | Updated 1 hour ago

Help Desk Technician

Talent Groups

•

Middletown, Connecticut, USA

Contract

Position: Help Desk Technician Location: Middletown, CT Job Type: Contract Duration: 12 months to start Job Description The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary c
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Posted 2 days ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Appleton, Wisconsin, USA

Full-time

TEKsystems is seeking a dedicated IT Support Technician to join our team onsite at a client in Appleton, WI office. This is a hands-on, customer-facing role supporting a local walk-up "kiosk" environment. You'll be the go-to person for resolving technical issues, providing exceptional support, and ensuring smooth day-to-day IT operations. Key Responsibilities: Provide in-person, walk-up, and phone-based technical support.Troubleshoot and resolve issues with business-critical applications.Suppo
Posted 3 days ago | Updated 1 hour ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 16 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Plaquemine, Louisiana, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance. Responsibilities: Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory. Manage servic
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Posted 4 days ago | Updated 1 hour ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a
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Posted 18 days ago | Updated 10 days ago

Help Desk Technician

Irvine Technology Corporation (ITC)

•

Santa Ana, California, USA

Contract

Help Desk Technician (On-Site) We are in need of a contract Help Desk Technician to join our client in Santa Ana, CA. As a Helpdesk Technician, you will serve as the first line of support for internal users, helping to resolve a wide range of hardware and software issues. You will gain valuable experience working with modern tools and technologies while providing essential support to ensure smooth day-to-day IT operations. Location: Santa Ana, CA (5 days on-site) This job expects to pay about $2
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Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Skokie, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Skokie, Illinois. In this role, you will provide exceptional support to faculty and students, addressing technical issues with professionalism and efficiency. This is a long-term contract position offering opportunities to expand your responsibilities over time. Responsibilities: Provide first-line technical support to faculty and students, resolving hardware and software issues with a customer-focused approach. Tr
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Posted 3 days ago | Updated 2 hours ago

Helpdesk Support Advisor

Net2Source Inc.

•

Almont, Colorado, USA

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Title: Helpdesk Support Advisor Location: St. C
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Posted 60+ days ago | Updated 11 hours ago

L2 Help Desk Mobile Phones and Microsoft Intune

Randstad Digital

•

Charlotte, North Carolina, USA

Full-time

job summary: #LI-VB1 Level 2 Help Desk Support with Apple and Android O/S Need to be able to interact with customers and provide exceptional technical services. Will interface with customers to troubleshoot and evaluate reported issues on specific devices and remediate directly on the device or from the backend infrastructure side. Need to have the ability to investigate and analyze systems logs both directly from the device and the backend infrastructure side, work with vendors to analyze an
Posted 10 days ago | Updated 2 hours ago

Helpdesk System Analyst

Skywalk Global

•

Atlanta, Georgia, USA

Full-time, Third Party

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. NOTE: Candidates that were submitted to DOAS Helpdesk System Analyst (760503) need not apply. All resumes were reviewed by DOAS. Please submit candidates with a proven track record. Job Description: As a Help Desk System Analyst, you will play a critica
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Posted 1 day ago

Helpdesk Engineer / Austell, GA / On-Site / Fluent in Spanish

Motion Recruitment Partners, LLC

•

Austell, Georgia, USA

Full-time

A large manufacturer in the construction industry is looking for a Helpdesk Engineer who can join them full-time in their Austell office daily. This position requires an individual fluent in both English and Spanish to help them manage their helpdesk portal. You will be joining a tenured team and helping with troubleshooting for hardware and software support with Android phones, Tier 1-3 tickets for their helpdesk portal, and utilizing Windows 11 for desktop support. This is an awesome opportuni
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Posted 52 days ago | Updated 1 hour ago

Help Desk Analyst II

Robert Half

•

Grand Rapids, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this Contract-to-permanent position, you will play a crucial role in providing exceptional technical support, particularly for Apple products, to our executive team and office locations. This role requires a proactive approach to problem-solving and a commitment to delivering secure and efficient IT solutions. Responsibilities: Deliver high-quality technical support for Apple products, e
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Posted 9 days ago | Updated 1 hour ago

Help Desk Technician

Robert Half

•

Des Moines, Iowa, USA

Contract

Description We are looking for a skilled Help Desk Technician to provide reliable technical support and assistance to end-users in Des Moines, Iowa. This long-term contract position is ideal for individuals with a strong background in troubleshooting, customer service, and IT systems. The role involves addressing technical issues, ensuring smooth operations, and delivering excellent service to internal and external stakeholders. Responsibilities: Respond promptly to user inquiries and technical
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Posted 18 days ago | Updated 1 hour ago

Jr Help Desk Technician

TEKsystems c/o Allegis Group

•

Washington, District of Columbia, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a
Posted 1 day ago | Updated 1 hour ago

Help Desk Technician I-II

TEKsystems c/o Allegis Group

•

Stockton, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a
Posted 2 days ago | Updated 1 hour ago