helpdesk support level 1 Jobs

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Help Desk Analyst On site 5 days a week

Liberty Personnel, Inc

Haverford, Pennsylvania, USA

Full-time

Help Desk Analyst ( Contract role) Join a forward-thinking company that values innovation and professional growth. We offer a dynamic work environment that combines the benefits of remote flexibility with on-site collaboration. By joining our team, you'll gain access to diverse projects, a supportive network, and opportunities to enhance your technical expertise. **Key Responsibilities:** - **Incident Handling:** Provide end-user support via phone, email, or face-to-face interaction, prioritizin

Help Desk Analyst II

Robert Half

Norcross, Georgia, USA

Full-time

Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service. Responsibilities: Monitor customer systems and environments using remote

Help Desk Manager

Beacon Hill

Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t

IT Helpdesk

TEKsystems c/o Allegis Group

Kernersville, North Carolina, USA

Full-time

Description Seeking a person with a background in desktop support/systems/Help desk. Responsibilities include: taking tickets and ability to troubleshoot any issue: mapping printers, password resets, troubleshoot MS app support issues, etc. Responsibilities: Support of factory floor systems Assist Help Desk Systems Analyst Network infrastructure support and maintenance Equipment procurement Tablet / laptop / workstation / thin client imaging and deployment Information Systems asset management As

Helpdesk Technician -- L3

Dexian Signature Consultants

Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as

IT Specialist Help Desk

Express Employment Professionals

Nacogdoches, Texas, USA

Full-time

IT Specialist-Nacogdoches, Tx - Provide technical support and troubleshooting for network, computer systems, software, and hardware issues - Work directly with clients to provide end to end coverage of computer systems and applications. - Install, configure, and maintain network systems, computer systems, applications, and peripherals - Assist with network administration tasks such as firewall configuration, Wireless deployment, and VPN setup. - Respond to user inquiries and resolve technical

Helpdesk Technician - Denver, CO

Highspring

Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate

Help Desk Analyst II

Robert Half

Plainfield, Indiana, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Plainfield, Indiana. In this Contract to permanent role, you will be responsible for providing both onsite and remote support for IT systems, hardware, and software, ensuring seamless operations for end users. This position plays a key role in maintaining and troubleshooting infrastructure components while adhering to organizational standards and security protocols. Responsibilities: Manage helpdesk tickets by tri

Helpdesk Technician

TEKsystems c/o Allegis Group

Bartlesville, Oklahoma, USA

Full-time

Our Client is seeking a Help Desk Agent who will provide professional and courteous customer service to users regarding their Network connectivity and Extranet Support. This position requires 24/7 availability and the ability to provide customers with timely accurate and efficient technical support. Responsibilities Include: - Responding to customer inquiries via phone IM online networks and/or email troubleshooting and resolving issues. - Troubleshooting and Point-Of-Sale hardware software and/

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Job Posting: Helpdesk Engineer Are you passionate about providing exceptional IT support and solving complex technical challenges? Join our dynamic team as a Helpdesk Engineer! This is a fantastic opportunity to work on a 3-year project based in Andover, MA. Key Responsibilities Handle end-user support for both Mac and Windows environments through calls, emails, and walk-ups.Provide software break/fix support and hardware support, including new image builds.Act as the incident manager and update

Help Desk Analyst I

Robert Half

Houston, Texas, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our team in Houston, Texas. In this long-term contract role, you will play a critical part in supporting Windows 11 migrations and ensuring seamless IT operations. This is an excellent opportunity for a motivated individual with expertise in Windows environments and hands-on experience with Autopilot. Responsibilities: Assist with the migration and deployment of Windows 11 systems across the organization. Configure and manage

Help Desk Specialist

Robert Half

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting opportunity to support and troubleshoot IT hardware and software issues while contributing to the overall efficiency of our technology services. The ideal candidate will bring strong problem-solving skills, technical expertise, and a collaborative mindset to ensure the seamless resolution of technical challenges. Responsibilities: Diagnose a

Help Desk Analyst II

Robert Half

Grand Rapids, Michigan, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this role, you will provide technical support and ensure the smooth operation of hardware, software, and network systems. Your expertise will help maintain the efficiency and security of our IT infrastructure while delivering exceptional service to end users. Responsibilities: Diagnose and resolve technical issues related to hardware, software, and network systems. Install, configur

Help Desk Analyst

TriCom Technical Services

Topeka, Kansas, USA

Contract

Help Desk Analyst Summary This Help Desk Analyst will provide first-level support for computer, application, and system issues. Support is primarily delivered over the phone and through remote tools. Responsibilities include troubleshooting software, hardware, network connectivity, mobile devices, and various standard applications including Office 365, Outlook, VPN, Citrix, and printers. Work is completed in a service-driven environment focused on exceeding customer expectations. Responsibil

Help Desk Analyst II

Robert Half

Woburn, Massachusetts, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Woburn, Massachusetts. In this role, you will provide efficient and detail-oriented technical support to internal users, ensuring their issues are resolved promptly and accurately. This position offers an excellent opportunity to utilize your technical expertise while contributing to the success of the organization. Responsibilities: Deliver timely and effective technical support to internal st

IT Helpdesk - California - Local only

Geopaq Logic

Irvine, California, USA

Full-time

Job Title: Helpdesk Consultant Location: Irvine, CA (Onsite) Duration: Fulltime/Permanent position Experience: 10+ Years of experience we have an immediate need to fill a helpdesk/service desk role. This would be lead level, someone who is presentable to senior management/owners

Help Desk Analyst III

Robert Half

Norman, Oklahoma, USA

Full-time

Description We are looking for a Help Desk Analyst to join our team in Norman, Oklahoma. In this hands-on role, you will provide technical support and troubleshooting services to a diverse client base, including residential and commercial customers. This is a Contract-to-Permanent position, offering an opportunity to work directly with clients and vendors while contributing to the growth and success of our IT operations. Responsibilities: Provide on-site and remote technical support for client

Helpdesk Technician

Cayuse Shared Services

Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support Services This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a

Help Desk Analyst III

Robert Half

Washington, District of Columbia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide comprehensive technical support and ensure seamless IT operations within our organization. This role involves troubleshooting hardware, software, and network issues while delivering exceptional customer service to internal users and clients. This is a long-term contract position based in Washington, District of Columbia. Responsibilities: Deliver expert technical support for workstations, applications, and procedures, addres

Help Desk Engineer

Motion Recruitment Partners, LLC

Waltham, Massachusetts, USA

Full-time

A cutting edge security company that services major event spaces all over the US (including Fenway Park) is doing a major overhaul of equipment internally and looking to hire a Help Desk Engineer to help with Tier I Help Desk tasks and laptop imaging on Windows/Mac over the next 3-6 weeks. The role is 5 days onsite in Waltham, so this person must be able to provide transportation to and from work. Contract Duration: 3-6 weeks Required Skills & Experience At least 1 year of experience doing help