helpdesk support level 1 Jobs

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Help Desk Analyst III

Robert Half

•

Washington, District of Columbia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide comprehensive technical support and ensure seamless IT operations within our organization. This role involves troubleshooting hardware, software, and network issues while delivering exceptional customer service to internal users and clients. This is a long-term contract position based in Washington, District of Columbia. Responsibilities: Deliver expert technical support for workstations, applications, and procedures, addres
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Posted 14 days ago | Updated 11 hours ago

Help Desk Manager

Beacon Hill

•

Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t
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Posted 23 days ago | Updated 3 hours ago

Helpdesk Technician -- L3

Dexian Signature Consultants

•

Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as
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Posted 14 days ago | Updated 3 hours ago

Helpdesk Technician - Denver, CO

Highspring

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Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate
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Posted 19 days ago | Updated 3 hours ago

Help Desk Manager

Leidos

•

Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 15 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Memphis, Tennessee, USA

Contract

Description We are looking for a dedicated Bilingual Help Desk Analyst I to join our team in Memphis, Tennessee. In this long-term contract role, you will play a key part in addressing IT-related issues and ensuring smooth operations by providing timely and effective support. This position requires strong technical expertise, excellent communication skills, and a collaborative mindset to thrive in a team-focused environment. Responsibilities: Strong fluency in written and spoken English; Spanis
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Posted 7 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst I in the Energy/Natural Resources industry, located in Houston, Texas. The workplace is a dynamic, remote support environment where you will be part of a team that handles a wide range of support queries. Responsibilities: Providing all-round technical support remotely in a call center environment Handling and resolving up to 100 tickets daily, supporting all the sites from Houston Utilizing Microsof
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Posted 21 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Las Vegas, Nevada, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Las Vegas, Nevada. In this role, you will provide technical support for end users and manage Salesforce administration to ensure both IT systems and the Salesforce platform operate efficiently. This position is crucial for maintaining system performance, resolving issues, and enabling business growth through effective technology solutions. Responsibilities: Provide first-line technical support for
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Posted 4 days ago | Updated 11 hours ago

Help Desk Technician

Decisionpoint Corporation

•

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking
Posted 57 days ago | Updated 11 hours ago

NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)

Akima, LLC

•

Herndon, Virginia, USA

Full-time

Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. To join our team of outstanding professionals, apply today! Responsibilities Provides laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applicationsAnswers phone requests and assists users with reque
Posted 40 days ago | Updated 2 hours ago

IT Helpdesk - California - Local only

Geopaq Logic

•

Irvine, California, USA

Full-time

Job Title: Helpdesk Consultant Location: Irvine, CA (Onsite) Duration: Fulltime/Permanent position Experience: 10+ Years of experience we have an immediate need to fill a helpdesk/service desk role. This would be lead level, someone who is presentable to senior management/owners
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Posted 22 days ago

Helpdesk Engineer

TEKsystems c/o Allegis Group

•

Andover, Massachusetts, USA

Full-time

Job Title: Helpdesk Engineer Job Category: Help Desk Technician / Analyst Location: Onsite - Andover, MA Employment Type: 12-Month Contract (with potential extension - 3-year project) Shifts Available: Tech 1: Wed-Sat, 6 AM - 4 PMTech 2: Wed-Sat, 4 PM - 2 AMTech 3: Sun-Wed, 6 AM - 4 PMTech 4: Sun-Wed, 4 PM - 2 AMTeam Lead: Mon-Fri, 9 AM - 5 PM About the Role We are seeking 4 Helpdesk Engineers and 1 Team Lead to support a global biotech company specializing in live organ donor transport. This i
Posted 23 hours ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Emigsville, Pennsylvania, USA

Full-time

Description Minimum 5 years of experience in a multitenant environment, including direct administration, support, maintenance, troubleshooting, and development across Infor OS, SyteLine, and Factory Track (both Shop Floor and Mobility modules). Extensive hands-on experience with Infor Birst, including space development, dashboard creation, and advanced reporting using SyteLine data through Infor Data Lake. Proficient in SyteLine custom reporting, utilizing Flexforms, custom IDOs, and compiled as
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Posted 5 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Seattle, Washington, USA

Contract

Description Robert Half is seeking a skilled and adaptable IT Support Technician to support a local non-profit client. The ideal candidate will have hands-on experience providing end-user support for a variety of computer systems and devices in both wired and wireless environments. This role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced, evolving environment. Duration: 6-month contract-to-hire Schedule: Monday-Friday (8-5pm) Loca
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Posted 3 days ago | Updated 11 hours ago

Help Desk Engineer

Motion Recruitment Partners, LLC

•

Waltham, Massachusetts, USA

Full-time

A cutting edge security company that services major event spaces all over the US (including Fenway Park) is doing a major overhaul of equipment internally and looking to hire a Help Desk Engineer to help with Tier I Help Desk tasks and laptop imaging on Windows/Mac over the next 3-6 weeks. The role is 5 days onsite in Waltham, so this person must be able to provide transportation to and from work. Contract Duration: 3-6 weeks Required Skills & Experience At least 1 year of experience doing help
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Posted 15 days ago | Updated 10 hours ago

Help Desk Manager

Robert Half

•

Philadelphia, Pennsylvania, USA

Full-time

Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an opportunity for you to manage and mentor a team of help desk technicians, ensuring effective support and incident resolution. This role is 5 days a week onsite Responsibilities: Oversee the management and mentoring of a team of help desk technicians (2-3 people), enhancing their ability to provide efficient support. Act as the primary contac
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Posted 41 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per
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Posted 24 days ago | Updated 11 hours ago

Help Desk Technician

Motion Recruitment Partners, LLC

•

Arlington, Virginia, USA

Full-time

Help Desk Technician This role is responsible for delivering technical support and assistance to end users, addressing issues related to the Firm's computer systems, hardware, software, and remote access. The IT Help Desk Technician plays a key role in the prompt triage and resolution of technical problems, often collaborating with cross-functional IT teams to ensure timely and effective support. A strong combination of technical expertise, a customer-first mindset, excellent communication skill
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Posted 22 hours ago | Updated 10 hours ago

Help Desk Analyst

BuddoBot

•

Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi
Posted 5 days ago

Help Desk

Dexian DISYS

•

Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s
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Posted 19 days ago | Updated 3 hours ago