helpdesk Jobs

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Helpdesk

Judge Group, Inc.

•

Malvern, Pennsylvania, USA

Contract

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk specialist. Phone support (Leve1-2). Must have CRM skillsJob Description Provides Tier 1 & 1.5 production and non-production support of applications and databases for software. Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness. Executes technical procedures to resolve production & non-production iss
Posted 60+ days ago | Updated 11 hours ago

Senior IT Support Specialist

Abacus Group

•

New York, New York, USA

Full-time

Our client is a bank. They seek a Senior IT Support Specialist to join their Manhattan, NY office. Responsibilities Manage the ticketing system by assigning, reviewing, and analyzing ticketsProvide first-line support (Level 1) for desktop and banking applicationsWork extensively with end users to answer questions or escalate issuesSupport Windows workstations and Windows server environmentGenerate and submit Helpdesk KPI and KRI reportsAutomate Helpdesk tasks using scripts, including PowerShell
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Posted 23 days ago | Updated 10 days ago

Service Operations consultant with Autotask

StarTechs Inc.

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Remote

Part-time

Client is looking for a candidate who is good in IT support management, issue resolution using ServiceNow/Autotask Demonstrated specialized product knowledge in Autotask, effectively addressing client inquires and concerns during scheduled calls Should be able to Provide expert recommendations on best business practices and identified potential service opportunities, such as implementation time or Autotask Bootcamps Should be able to assist MSPs and Internal Help Desk clients to configure thei
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Posted 9 days ago

Mac OS Desktop Engineer

Talent Glide

•

Downers Grove, Illinois, USA

Contract, Third Party

Job Title: Mac OS Desktop Engineer Location: Downers Grove,IL (Oniste role ) (Only local profile required ) Duration: 6 months Job Description: Overview: Client is seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment.This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st.The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for auto
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Posted 1 day ago

SharePoint Analyst

firstPRO, Inc

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Philadelphia, Pennsylvania, USA

Full-time

firstPRO is seeking a SharePoint Analyst for a fulltime role in the Manayunk section of Philadelphia. This is hybrid with 3 days onsite. Required: - 4+ years of IT experience - Strong SharePoint experience; ability to create sites, manage permissions, hub sites, manage group settings. - Someone with an interest in the O365 suite of products and wants to dive in more. - Powershell experience is a plus - Someone who will champion company adoption of SharePoint and Teams - Help Desk support experi
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Posted 17 days ago

National Customer Service Specialist

MBA CSi

•

Topeka, Kansas, USA

Contract

We re looking for a detail-oriented National Customer Service Specialist to support the U.S. Postal Service at their Topeka, KS facility. In this full-time, onsite role, you ll play a key part in maintaining and improving the USPS s Security Lock policies, systems, and processes. You ll assist customers with ordering locks and keys, provide Tier 2 helpdesk support, and ensure accuracy in critical data files and records. If you re a collaborative problem-solver with advanced technical skills and
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Posted 3 days ago

Mac OS Desktop Engineer at Downers Grove,IL

MARVEL INFOTECH Inc

•

Downers Grove, Illinois, USA

Full-time, Contract, Third Party

Job Title: Mac OS Desktop Engineer Location: Downers Grove,IL Duration: 6 months EXP- 3+ Years Job Description: Overview: Client is seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance. Res
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Posted 1 day ago | Updated 1 hour ago

Mac OS Desktop Engineer

Thoughtwave Software and Solutions

•

Downers Grove, Illinois, USA

Contract

Location: ONSITE - 3333 Finley Rd, Ste 700, Downers Grove, IL Duration: Contract 6 months with potential to extend This position may be offered to a candidate authorized to work in the US for his/her/their stated employer, without any restrictions which would prevent the candidate from working on the proposed assignment for the duration of the assignment period. Overview: Grant Thornton is seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS
Posted 1 day ago

Mac OS Desktop Support Engineer

TechTalent Solutions LLC

•

Downers Grove, Illinois, USA

Third Party, Contract

Job Title Mac OS Desktop Engineer Location Downers Grove, IL Primary Skills MacOS,Desktop Support,PowerShell,Bash Notes Required Skills Job Description Open Positions: 2 Location: ONSITE - 3333 Finley Rd, Ste 700, Downers Grove, IL Duration: Contract 6 months with potential to extend This position may be offered to a candidate authorized to work in the US for his/her/their stated employer, without any restrictions which would prevent the candidate from working on the proposed assignment for the
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Posted 9 hours ago

Clinical IT Service Desk Analyst (EPIC) - Salt Lake City, UT

Lorven Technologies, Inc.

•

Salt Lake City, Utah, USA

Contract, Third Party

Role: Clinical IT Service Desk Analyst (EPIC) Location: Salt Lake City, UT Project Description: Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC tickets to the various EPIC applications support groups. Work with the support groups to document the triage workflow and processes in t
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Posted 6 days ago | Updated 1 day ago

Desktop Support

Korn Ferry

•

Los Angeles, California, USA

Contract

We have partnered with our client in their search for a Desktop Support Associate. The Desktop Support Associate's role is to provide a single point of contact for end users to receive help within the organization's desktop computing environment. This person will respond to user calls and work with other team members to troubleshoot and resolve infrastructure and application issues. The Desktop Technician will be responsible for analyzing requirements, resolving problems, installing hardware and
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Posted 6 days ago | Updated 3 hours ago

IT-Ops Service Manager (Manufacturing)

Ledgent Technology

•

Ontario, California, USA

Full-time

No Corp-to-corp. No 3rd party firms Hiring for a IT Service/Ops Support Manager Onsite - Nearby Rancho Cucmonga, CA Up to 25% Travel $150K-$170K . Are you a hands-on IT leader ready to drive operational excellence across a dynamic, multi-site manufacturing environment? This is a mission-critical role leading a bi-coastal internal support team, infrastructure admins, and third-party partners to ensure 24/7 IT/OT support for production plants and corporate HQ. . You'll oversee daily support op
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Posted 8 days ago | Updated 1 day ago

Network Analyst

Metasys Technologies

•

Twinsburg, Ohio, USA

Contract

Network Analyst Twinsburg, OH (onsite)This position is intended to install, maintain, secure, and monitor HCUS s network and server infrastructure including related software. Responsible for testing and implementation of new technology. Also responsible for developing IT policies and procedures and assisting the help desk with complex calls.Fortinet Firewall 2 to 3 years of experience. Duties and Responsibilities Network and server installation, administration, maintenance, securing and monitori
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Posted 15 days ago | Updated moments ago

Jr. Field Support Engineer

Nityo Infotech Corporation

•

Oneonta, New York, USA

Full-time

Work Commute: There would be frequent travel between Oneonta & Cooperstown There would be frequent travel to other clinics (max travel 3 hours one way) Travel would be frequent Working Hours: 8 * 5 (but should be available for any late night / weekend shift on need basis or any critical downtime). Any time beyond the weekly 40 hours would be considered as OT. Job Description: Boxing/unboxing Plug and play networking equipment (Under supervision of Sr. network engineers) Capable enough to under
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Posted 17 days ago | Updated 17 days ago

Business System Analyst - Remote / Telecommute

Cynet Systems

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Remote

Contract

Job Description: Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team. Creates systems and business process models, specif
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Posted 4 hours ago

Business System Analyst - Remote / Telecommute

Cynet Systems

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Remote

Contract

Job Description: Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team. Creates systems and business process models, specif
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Posted 4 hours ago

Senior Systems Administrator

Sharpedge Solutions

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Austin, Texas, USA

Contract

W2 role. Title: Senior Systems Administrator Looking for Senior System Administrator, Technical Services, Help Desk and Operations Conduct a comprehensive assessment of the existing GLO M365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, and Azure AD Identify opportunities to improve governance, security posture, and operational efficiency, and develop a prioritized improvement roadmap.Develop and document policies, standards, and procedures related to M365 configuration, access
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Posted 3 hours ago | Updated 3 hours ago

Senior Systems Administrator (M365)

Talent Groups

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Austin, Texas, USA

Contract

Looking for Senior System Administrator, Technical Services, Help Desk and Operations Conduct a comprehensive assessment of the existing Client M365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, and Azure AD Identify opportunities to improve governance, security posture, and operational efficiency, and develop a prioritized improvement roadmap.Develop and document policies, standards, and procedures related to M365 configuration, access controls, compliance, and administration.
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Posted 6 hours ago

IT Support Analyst

TEKsystems c/o Allegis Group

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Vestavia Hills, Alabama, USA

Full-time

Top Skills' Details 1) Active Directory/Windows 10/11 -- Our client's technical support team is expected to support/troubleshoot any PC related issue that arises within Windows 10/11, Active Directory, G-suite 2) SCCM and/or Microsoft Deployment Toolkit -- Our client is looking for someone who can build images using MDT and deploy throughout the organization 3) Customer Service -- Their culture is very strong and tight knitthey have a mantra of never saying "no" or "I can't/I won't" to an intern
Posted 23 hours ago | Updated 11 hours ago

Technical Support Team Lead

Ledgent Technology

•

Folsom, California, USA

Full-time

Help Desk Team Lead - Be the Backbone of IT Support Excellence! Location: Folsom, CA | Schedule: Full-Time | Hybrid-Remote Are you a natural leader with a passion for tech and a talent for bringing out the best in others? We're looking for a Help Desk Team Lead who's ready to take charge, inspire a team, and drive exceptional support experiences for our partner customers. This isn't your average help desk role. You'll be the go-to expert, the motivator, and the problem-solver who keeps the whe
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Posted 14 days ago | Updated 3 hours ago