helpdesk Jobs in north carolina

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Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 11 hours ago

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 12 days ago | Updated 3 days ago

IRS Criminal Investigation (IRS-CI) Analysts

Fremont Solutions Group

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Remote

Full-time

We are looking for multiple analysts with IRS Criminal Investigation (IRS-CI) Clearance including a Program Analyst, Technical Analyst, Systems Analyst/Information Security Specialist, and Technical Specialist/Help Desk Support. All roles are 100% remote. Program Analyst: We are seeking a Program Analyst to support the IRS-CI Technical Operations Center (TOC), a mission-critical component of our IRS project. This role focuses on portfolio planning, performance tracking, and programmatic oversigh
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Posted 10 days ago

Systems Administrator-BACJP00215803

Engineersmind

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North Carolina, USA

Contract

Systems Administrator-BACJP00215803 Locations: Charlotte, NC 24 Months Helps troubleshoot Provides 2nd-level support - there are 100 help desk agents Uses Remedy as the ticketing system Someone with ServiceNow experience will transition well to Remedy Biggest ticket generator is Outlook (80% of tickets) Also SharePoint, Skype, etc. Mass onboarding happening - CEO wants all mailboxes fully supported by the cloud Needs to be strong in 365 and strong in tickets Doesn't need to be deep in Outlook
Posted 6 days ago | Updated 1 day ago

SAP Database Administrator - Herndon, VA (Remote)

XFORIA Inc

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Remote

Contract

Role : SAP Database Administrator T4 Project location : Herndon, VA (Remote) - Travel may be required to VA once a quarter Job Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support.Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recommendations t
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Posted 16 days ago | Updated 13 days ago

PeopleSoft Absence Consultant

Kforce Technology Staffing

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Remote or Altamonte Springs, Florida, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking a proactive and experienced PeopleSoft Absence Consultant to support our HR and payroll operations through the end of 2025. This is a fully remote role requiring strong configuration skills, analytical thinking, and the ability to manage multiple priorities independently. Key Responsibilities: * Configure and maintain PeopleSoft Absence Management components (arrays, formulas, brackets, etc.) * Support payroll week a
Posted 2 days ago | Updated 1 day ago

Proton System Administrator

The Reynolds and Reynolds Company

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Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 47 days ago | Updated 11 hours ago

Proton System Administrator

The Reynolds and Reynolds Company

•

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 47 days ago | Updated 11 hours ago

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 6 days ago | Updated 1 day ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 9 days ago | Updated 1 day ago

IT Support Analyst

TEKsystems

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Remote or Denver, Colorado, USA

Full-time

Looking for a IT Support candidates with 1-3 years of corporate experience doing remote/onsite support. Job Description 1-3 years of experience of a mix of helpdesk and desktop. - AD password resets - Physical computer moves/hardware troubleshooting - O365 troubleshooting - break/fix - A/V support - Windows 10 support - working off a ticketing system - experience with network/server troubleshooting and diagnostics - Remote support - Web conferencing support and troubleshooting (they use T
Posted moments ago

Senior Project Manager

Infojini

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Remote or Austin, Texas, USA

Contract, Third Party

Project Overview The project will consolidate a standalone Community Development & Revitalization (CDR) Microsoft 365 (M365) tenant into the primary M365 environment, thereby improving governance, security posture, and user experience. Contractors will work closely with an implementation partner and internal teams, including technical, cybersecurity, help desk, PMO, and executive leadership. Most duties are telework-friendly. Occasional on-site sessions at 1700 N Congress Ave, Austin, TX 78701,
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Posted 2 days ago | Updated 20 hours ago

Isp Tech

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 3 days ago | Updated 8 hours ago

Service Desk Consultant Analyst ? Tier 1

Aditi Consulting

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Raleigh, North Carolina, USA

Contract

Salary: $50k - $60k/Yr. Details/Scope of the project: Handle the normal influx of support requests, case routing and escalation, document procedures for handling different types of issues, and interface with vendors with respect to user issues. Diagnose and resolve basic technical issues, providing timely and effective solutions. Assist users with troubleshooting hardware, software, and network connectivity issues. Guide users through step-by-step solutions or escalate issues as needed. Log an
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Posted 6 days ago | Updated 6 hours ago

SAP FM Analyst

Sagatianz Inc

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Remote

Contract

Required Skills: 10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, ma
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Posted 11 days ago

Lead Technician

TEKsystems

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Remote or Fenton, Missouri, USA

Full-time

Description Call Handling & SupportDeliver tech support for end-users and clientsAccurately log, categorize, and prioritize support requestsPerform remote and on-site troubleshooting for hardware, software, and network issuesEscalate complex issues to internal teams or external vendors Team Coordination & Leadership: Mentor and guide junior techniciansLead team meetings for knowledge-sharing and task managementMaintain technical documentation and procedural guidesSupport training and onboarding
Posted moments ago

IT Onsite Field Technician

The Reynolds and Reynolds Company

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Jacksonville, North Carolina, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi
Posted 58 days ago | Updated 11 hours ago

Technical Support Tech I

Medline Industries, LP

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Remote

Full-time

Job Summary The work shift for this role will be 9am - 6pm Center Standard Time Job Description Major Responsibilities Primarily responsible for providing software and hardware support for Medline's employees, sales reps, and Medline customersDiagnose and resolve problems using documented procedures and checklists (where available) in the performance of most responsibilities. Understand team and department service level agreements and follow team guidelines and procedures to manage open issu
Posted 16 days ago | Updated 8 hours ago

Technical Support Representative: Mid-Level

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and cr
Posted 3 days ago | Updated 11 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 1 day ago | Updated 8 hours ago