interactive voice response ivr application developer, senior Jobs in detroit, mi

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Application Development Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 60+ days ago | Updated 2 hours ago

NICE CXone Sr. Developer - Fully Remote(100%)

Matrix7i

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Remote

Contract

iitjobs is currently seeking a NICE CXone Sr. Developer who can demonstrate high level of competency in CxOne Studio, ProactiveXS, and API Development. NICE CXone Sr. Developer Fully remote (100%) Need someone who can demonstrate high level of competency in CxOne Studio, ProactiveXS, Outbound Dialers and API Development. Jobduties: NICE CXone Contact Center Engineer -- This is a senior developer role working with cross-functional teams and business teams to support and implement agency contact c
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Posted 60+ days ago | Updated 3 days ago

Senior Cloud Engineer - Unified Communications

AAA Life Insurance Company

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Livonia, Michigan, USA

Full-time

Job Description Senior Cloud Engineer - Unified Communications US-MI-Livonia Job ID: 2025-1857 Type: Regular Full-Time # of Openings: 1 Category: Information Technology Livonia, MI Hybrid Overview We are seeking a highly skilled and versatile Senior Cloud Engineer - Unified Communications to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco Voice infrastruct
Posted 28 days ago | Updated 1 hour ago

Genesys Architect

Youngsoft

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Livonia, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 56 days ago | Updated 3 days ago

Tech Product Manager (AI Scripting Engineer) - U.S. Citizen - This role sits within Optum Serves Technology Product Organization

Widescope Consulting and Contracting Services

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Remote

Full-time

Job Title: Tech Product Manager Location: Headquarters / Telecommute Classification (HR only): Exempt Non-Exempt Reports To (Title): COO Widescope Consulting and Contracting Widescope Consulting and Contracting is proud to serve our nation's military and Veterans. We support federal agencies in advancing the United States health care system and technology capacities to improve the overall health and well-being of those who serve or have served our country. JOB SUMMARY The Technology Product Ma
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Posted 1 day ago | Updated 1 day ago

Solutions Architects (Agentic AI/Salesforce)

TIA Infotek Inc

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Remote

Contract

Title: Solutions Architects (Agentic AI/Salesforce) REMOTE Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Healthcare Experience is KEY!! Insurance OR Financial experience would work as well BUT Healthcare would be IDEAL per manager Agentic AI experience in Salesforce Ecosystem is key!! Any candidates with Agent Force and Salesforce will be required. Please DO NOT send me candidates who are adding on this the
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Posted 11 days ago

AI Solution Architect

Veridic Solutions

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Remote

Contract

AI Solution Architect Location : remote or Hartford, CT or Buffalo Grove, IL or Blue Bell, PA Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Must have Cloud and AI exp. Must have Google Cloud Platform exp. Really wants Salesforce exp. Huge plus with AgentForce 2-3 rounds of interviews. Long term contract - into next year. Approx 12-18 months New Agile Release Train in Agentic AI through Salesforce platform. D
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Posted 10 days ago

Cisco UC/Voice/UCCE/UCCX/PCCE Tier III Engineer

Brezo Business Solutions LLP

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Remote

Contract

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen
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Posted 2 days ago

Associate Design Development Engineer

Randstad Digital

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Remote or Kansas City, Kansas, USA

Contract

job summary: We're seeking an Associate Design Development Engineer with a strong foundation in email marketing and a passion for design and technology. The ideal candidate has hands-on experience coding email campaigns, is proficient in Adobe InDesign and Photoshop, and is eager to explore new design software and development tools. This role involves creating dynamic print and digital communications, including emails, voice broadcasts, and SMS campaigns, by combining graphic design skills with
Posted 14 days ago | Updated 2 hours ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem