it service management Jobs in boston, ma

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IT Business and Data Lead Analyst - C13 - TAMPA

Citi

Remote or Tampa, Florida, USA

Full-time

The IT Business Lead and Data Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Identify and communicate risks and impacts an

IT Infrastructure Architect

Fast Tracking Solutions

Remote

Full-time

100% REMOTE - MUST BE LOCATED IN USAPosition Title: IT Architect (Infrastructure) Overview: This position plays a critical role in the planning, implementation, and support of enterprise IT infrastructure with a strong focus on Windows-based systems and virtualization technologies. Operating within a hybrid environment, the engineer is responsible for leading infrastructure initiatives across on-premises data centers and cloud-integrated platforms, ensuring system availability, security, and ope

PLADS IT Support Analyst (Salesforce)

AFLAC

Remote

Full-time

Salary Range: $64,000 - $74,000 Job Posting End Date: August 15, 2025 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces

IT Strategy Consultant

Russell, Tobin & Associates

Remote or Stamford, Connecticut, USA

Contract

Job Title: IT Strategy Consultant (Vendor Research Manager) Location: Stamford, CT (Remote) Duration: 12 Months Plus Pay Range: $50/hr-$70/hr on W2 (DOE)Job Summary: The Vendor Research Manager conducts in-depth vendor research using top analyst sources, analyzes data, and produces detailed reports to support the Vendor Engagement Assessment (VEA) within Digital Nexus. The role requires understanding research best practices, industry trends, and strong analytical skills, utilizing AI tools. The

IT Business Lead Analyst - VP

Citi

Remote or Rutherford, New Jersey, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation ph

Senior IT Systems Engineer

The Reynolds and Reynolds Company

Andover, Massachusetts, USA

Full-time

*This is an in-office position based out of our location in Andover, MA* TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for Senior IT Systems Engineer to join our growing team. As a Senior IT Systems Engineer, you will be responsible for working with various IT teams to develop new solutions to solve business and technical needs. These solutions will be utilized internally and to support our customer products. Responsibilities will include researching and analyzi

IT Applications Specialist - Part Time

Penn State

Remote or State College, Pennsylvania, USA

Part-time

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.If you are NOT a current empl

Senior Audit Manager - IT/Data

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

This Role Will Be Hybrid 3 Days/Week In Office In: Buffalo NY, Bridgeport CT, or Wilmington, DE Overview: This role will be responsible for managing and leading audits and coaching team members to deliver a quality product in line with department and industry standards and expectations. This role focuses on the IT portfolio supporting retail banking and money movement domains, including aspects of security and resilience of digital banking platforms, customer identity and access management pra

IT Quality Senior Manager - VP - Irving (Hybrid)

Citi

Remote or Irving, Texas, USA

Full-time

The IT Quality Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills

Senior IT Governance Specialist I

V-Soft Consulting Group, Inc

Remote

Contract

Senior IT Governance Specialist I (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Senior IT Governance Specialist I (Remote) for our premier client. Education and Experience Degree or equivalent work experience in related discipline (Data Management, Computer Science, Information Technology, etc.). Solid understanding of certificate lifecycles, key-custodian duties, and cryptographic best practices. Experience implementing PKI and enterprise key-management platfo

IT Business Lead Analyst - C13 - NEW YORK

Citi

Remote or New York, New York, USA

Full-time

The IT Business Lead Analyst is a management-level position in the ISG Olympus Data Fabric & Data Strategy team. This team is responsible for delivering data solutions & addressing data challenges across ICG. This area is of key importance across the enterprise spanning ICG & Global Functions. The Technical Business Analyst Manager is responsible for key areas across Olympus Markets Technology such as Consent Order, Data Operating Model, Data Strategy and Controls to drive innovative solutions

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

Senior Manager IT - Software Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or Texas, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. As a Sr. Manager, you will be part of the Digital Service Technology Engineering team and will be responsible for overall delivery of solutions and software for our Online Banking platform, including design, technology insertion, development, testing, deployment and sustainment. You'll work collaboratively with implementation partners and technology stakeholders to drive change in the most effective w

Senior Manager IT - Software Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. As a Sr. Manager, you will be part of the Digital Service Technology Engineering team and will be responsible for overall delivery of solutions and software for our Online Banking platform, including design, technology insertion, development, testing, deployment and sustainment. You'll work collaboratively with implementation partners and technology stakeholders to drive change in the most effective w

Senior Manager IT - Software Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or Arizona, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. As a Sr. Manager, you will be part of the Digital Service Technology Engineering team and will be responsible for overall delivery of solutions and software for our Online Banking platform, including design, technology insertion, development, testing, deployment and sustainment. You'll work collaboratively with implementation partners and technology stakeholders to drive change in the most effective w

Senior Manager IT - Software Engineering (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. As a Sr. Manager, you will be part of the Digital Service Technology Engineering team and will be responsible for overall delivery of solutions and software for our Online Banking platform, including design, technology insertion, development, testing, deployment and sustainment. You'll work collaboratively with implementation partners and technology stakeholders to drive change in the most effective w

Robotics Manager IT - OpenSpan/Automation Anywhere (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking a dynamic and experienced Robotics IT Manager - OpenSpan/Automation Anywhere to lead our enterprise automation initiatives. The ideal candidate will possess strong expertise in OpenSpan (Pega RPA) or Automation Anywhere, along with a proven track record in managing RPA teams, driving automation roadmaps, and delivering measurable outcomes. This role will be instrumental in scaling our d

Robotics Manager IT - OpenSpan/Automation Anywhere (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking a dynamic and experienced Robotics IT Manager - OpenSpan/Automation Anywhere to lead our enterprise automation initiatives. The ideal candidate will possess strong expertise in OpenSpan (Pega RPA) or Automation Anywhere, along with a proven track record in managing RPA teams, driving automation roadmaps, and delivering measurable outcomes. This role will be instrumental in scaling our d

IT Manager - DevOps & Engineering Innovation

LabCorp

Remote or Durham, North Carolina, USA

Full-time

Labcorp is recruiting a DevOps IT Manager to lead our enterprise-wide DevOps initiatives, foster innovation, and elevate the maturity of our software delivery pipelines. This leader will manage a high-performing DevOps team, drive the adoption of cutting-edge practices, and serve as the face of the DevOps function across Labcorp's technology organization. The ideal candidate will possess a strong technical foundation, a passion for continuous improvement, and the ability to engage with senior st

Sr Manager, IT Business Analysis - SAP BRH Architect

Gilead Sciences, Inc.

Remote or Foster City, California, USA

Full-time

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical ro