It service management jobs in boston, ma

Associate Director, IT Service Management

Remote or Boston, Massachusetts

•

Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Sr Director Analyst - IT Service Management

Remote or Texas

•

Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

•

Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

T26-9624; Application, Infrastructure & Service Management, AVP

Quincy, Massachusetts

•

Yesterday

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid resolution to minimize business impact, and overseeing critical incident response processes across complex environments. The AVP orchestrates 24/7 technical bridge operations, enforces governance for high-impact events and weekend changes, and conducts proactive health checks to maintain operational

Full-time

USD 90,000.00 - 157,500.00 per year

Application, Infrastructure & Service Management

Quincy, Massachusetts

•

11d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Quincy, MA): Will work with business leads to implement strategic and tactical initiatives, will partner with technology, operations and other business partners to deliver products and infrastructure aligned with our strategic goals, regulatory requirements, will provide support across wide spectrum requirements, and will handle robust needs through evolving solutions. Specific duties include: Providing techni

Full-time

USD 146,806.00 - 180,000.00 per year

IT Service Desk Technician II

Newton, Massachusetts

•

Today

At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The tech

Full-time

USD 27.93 - 36.64 per hour

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

•

Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Project Manager with SAP Extended Warehouse Management (EWM)

Gloucester, Massachusetts

•

Today

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for IT Project Manager with SAP Extended Warehouse Management (EWM) in Gloucester, MA . Below is the detailed job description. Role/Title: IT Project Manager with SAP Extended Warehouse Management (EWM) Location: Gloucester, MA (Onsite) Primary Skills: SAP Ex

Easy Apply

Full-time

$DOE

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

•

Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

•

Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Data Systems Developer (IT Data Management - Journey)

Remote or Lacey, Washington

•

Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Lacey, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-SPPR3651-05689 Department: Dept. of Ecology Division: Spill Prevention, Preparedness and Response Opening Date: 07/10/2026 Closing Date: Continuous Salary Information: The high end of the salary range, Step M is typically a longevity step Description Keeping Washington Clean and Evergreen The Department of Ecology is hiring a Data S

Full-time

USD 90,096.00 - 121,176.00 per year

EIM Data Manager (IT Data Management - Journey)

Remote or Lacey, Washington

•

Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Lacey, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-ITSO5433-06144 Department: Dept. of Ecology Division: Information Technology Services Opening Date: 07/30/2026 Closing Date: Continuous Salary Information: The high end of the salary range, Step M is typically a longevity step Description Keeping Washington Clean and Evergreen The Department of Ecology is hiring an EIM Data Manager

Full-time

USD 90,096.00 - 121,176.00 per year

IT Manager - Log Management Services

Remote or St. Louis, Missouri

•

Today

Overview Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Pri

Full-time

IT Data Management - Journey

Remote or Olympia, Washington

•

Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-0518-06096 Department: Liquor and Cannabis Board Division: Information Technology Services Opening Date: 07/24/2026 Description WSLCB Vision Safe communities for Washington State Mission Promote public safety, public health, and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws This rec

Full-time

USD 90,096.00 - 121,176.00 per year

Associate Specialist - IT Asset Management

Remote

•

Today

Description & Requirements Maximus is currently seeking an Associate Specialist - IT Asset Management with demonstrated Software Asset Management (SAM) experience. Strong preference will be given to candidates with hands-on SAM experience within ServiceNow, including the implementation, administration, and optimization of software asset management processes. This is a remote position. Essential Duties and Responsibilities: - Enter and maintain information in a database format to address budget

Full-time

USD 70,000.00 per year

IT System Management Analyst

Remote

•

13d ago

Title : IT System Management Analyst (Linux system administration) Remote Type: Contract Job Description : Responsibilities Provide production and non-production Linux/Unix server support. Manage incidents, service requests, changes, troubleshooting, and system maintenance. Administer RHEL servers, storage, filesystems, LVM, networking, NFS, DNS, and system patches. Support VMware environments, SAN-attached storage, Oracle ASM, and clustered systems. Perform system monitoring, perfor

Easy Apply

Third Party, Contract

$54 - $59

IT Data Management - Entry level | Information Services Division | Olympia

Remote or Tumwater, Washington

•

Today

Salary: $5,756.00 - $7,742.00 Monthly Location : Thurston County - Tumwater, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-06820 Department: Attorney General's Office Division: Information Services Opening Date: 08/13/2026 Closing Date: Continuous Max Number of Applicants: 120 Salary Information: The high end of the salary range, Step M is typically a longevity step Description Persons requiring reasonable accommodation in the application process or requi

Full-time

USD 5,756.00 - 7,742.00 per month

IT Functional Architect - CE Field Service

Remote

•

Today

Job Description Join our Team as an IT FUNCTIONAL ARCHITECT! The Role: We're seeking a passionate and dedicated IT Functional Architect - CE Field Service who brings enthusiasm and expertise to the table. In this role, you'll serve as a functional leader and domain expert-driving complex initiatives, mentoring analysts, and shaping solution design while partnering closely with Product Owners and IT leadership. We value innovative and creative ideas-yes, even during meetings (where snacks are al

Easy Apply

Full-time

USD 94,020.00 - 120,540.00 per year

IT Product Manager I

Remote or Washington

•

Today

Crane Aerospace and Electronics has an exciting opportunity for an IT Product Manager I at our Lynnwood, WA location. About Crane: Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Located in the epicenter of United States aviation manufact

Full-time

USD 129,850.00 - 156,950.00 per year

It service management jobs in Boston, MA, USA