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NICE IVR Consultant

Apar Technologies

•

Fort Mill, South Carolina, USA

Contract

Title: NICE IVR consultant Location - Fort Mill, SC (Charlotte) Project Duration: 6 months Shift Timings 11m AM to 8 PM EST Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer
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Posted 9 days ago | Updated 1 day ago

Avaya Developer

Pinnacle Software Solutions

•

Las Vegas, Nevada, USA

Contract

Job Title: Avaya Developer Job Type: Contract (W2) Experience Level: Mid-Senior Level Relocation Assistance: Not provided Total Positions: 1 Position Summary: We are seeking an experienced Avaya Developer with strong technical expertise in Avaya Aura Communication Manager (ACM), IVR systems, and cloud integration. The ideal candidate will possess a solid background in call flow architecture, CTI, and Avaya Session Manager, along with proficiency in Java and AWS. This role demands excellent commu
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Posted 5 hours ago | Updated 4 hours ago

IVR Architect (Kore AI)

Nam Info Inc

•

Charlotte, North Carolina, USA

Contract, Third Party

IVR Architect (Kore AI) Charlotte NC (100% Onsite) 12 Months Mandatory Skills Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation - Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). - Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data
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Posted 7 days ago | Updated 22 hours ago

NICE IVR Technical Lead

New York Technology Partners

•

Fort Mill, South Carolina, USA

Contract

Role : NICE IVR Technical Lead Duration : Long Term Contact Location : Fort Mill, SC United States Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Respon
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Posted 2 days ago

AWS Connect Developer and Tester

TAYS, INC

•

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Solid AWS Cloud and AWS Connect Developer experience Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processesProvide recommendations for enhancing existing operations and provide recommendations for new updates or modificationsSupport and enhance existing processes based on new requ
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Posted 3 days ago | Updated 3 hours ago

AWS Connect Developer and Tester

Sky Solutions LLC

•

Woodlawn, Maryland, USA

Full-time, Third Party

Position Title: AWS Connect Developer and Tester Duration: Long term Location: Woodlawn, MD (Onsite 5 days a week) Note: Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Key Required Skills: Solid AWS Cloud and AWS Connect Developer experience Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations requir
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Posted 3 days ago

Avaya Developer

TekisHub Consulting Services

•

Las Vegas, Nevada, USA

Third Party, Contract

Title name: Avaya Developer Location: Las Vegas 100% ONSITE Duration: 6 months Experience Requested: 6-8 years Description: Should have good communication along with requirement analysis skills. Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. Excellent customer service skills including reporting, organization, written and oral communication and task prioritization. Expe
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Posted 20 hours ago | Updated 4 hours ago

AWS Cloud Developer

4A-Consulting

•

Baltimore, Maryland, USA

Full-time

AWS CONNECT Developer Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathe
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Posted 2 days ago | Updated 1 day ago

Need - AI Developer with Kore - Charlotte, NC (Onsite)

ASCII Group LLC

•

Charlotte, North Carolina, USA

Third Party, Contract

The following requirement is open with our client. Client : Infosys / Title : AI Developer with KoreLocation : Charlotte, NC (Onsite)Duration : 12+ MonthsRate : OpenVisa Status : H1B/ EAD Relevant Experience (in Yrs.) : 8+ Job Description:Need a resource with experience in developing bots (IVR or Chat bots) using Kore.AI with a background in Java and Spring boot.Experienced in Kore.AI development and good experience in Java, spring boot. Must Have SkillsKore. AIJavaSpring BootIVR Thanks & re
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Posted moments ago

Systems Architect

3Core Systems, Inc

•

Allentown, Pennsylvania, USA

Contract

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources. 3Core Systems is looking for System Architect for one of our clients in Louisville, KY or Allentown, PA, or Providence, RI (3 Days Onsite) System Architect Locations: Louisville, KY, or Allentown, PA, or Providence, RI Contract: 6 months Contra
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Posted 30 days ago | Updated moments ago

Genesys IVR Developer (Only W2)

Smart Source Technologies

•

Plano, Texas, USA

Contract

Genesys IVR Developer Plano, TX Pay Rate: $60- $65 /hr W2 Duration: 6 - 12 months contract Job description 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications anSystemsStrong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and ReportingWorking experience on Major Genesys and NICE
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Posted 1 day ago | Updated moments ago

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

•

Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and
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Posted 2 days ago

Amazon Connect Developer and IVR | Onsite | MD

Info Junction LLC

•

Woodlawn, Maryland, USA

Third Party, Contract

Job DescriptionJob Title: AWS Connect Developer and TesterLocation: MD Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requ
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Posted 2 days ago | Updated 22 hours ago

Genesys Cloud CX Developer

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an experienced Genesys Cloud CX Developer with a strong focus on Terraform, CI/CD pipelines, and backend development to join a growing and financially stable organization. This role offers a unique opportunity to work on cutting-edge customer experience solutions in a collaborative environment. Relocation assistance and sponsorship for el
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Posted 2 days ago | Updated 7 hours ago

NICE IVR consultant --Fort Mill, SC

CogniSoft Technologies

•

Fort Mill, South Carolina, USA

Full-time, Third Party

NICE IVR consultant Location - Fort Mill, SC (Charlotte) Shift Timings 11 AM to 8 PM EST Project Duration: 6 months Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment anal
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Posted 2 days ago | Updated 2 days ago

NICE CXone IVR consultant immediate need for Onsite at SC/NC for longterm Contract!!!

Nam Info Inc

•

Charlotte, North Carolina, USA

Full-time, Third Party, Contract

Dear Partners, Hope you are doing well. Please find the Job description. Kindly share resume along with contact details and expected bill rates on C2C and send it to Role : NICE CXone IVR consultant Location : Fort Mills SC (Charlotte NC) ( 100% Onsite all 5 Days) Duration : Longterm Required Skills: Must Have 8+ years of experience in leading CCaaS platform such as NICE CXONE(ACD, IVR, Studio, WEM, QM). Optional : 3+years of hands-on development background with java/springboot/APIs Option
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Posted 16 days ago | Updated 22 hours ago

Genesys Cloud CX Developer -PERM FTE

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE WILL PAY RELOCATION ASSISTANCE - 10% SALARY AWESOME FINANCIALLY STABLE COMPANY ! DIRECT HIRE / Permanent Hire / FTE - FOR THE RIGHT LONG-TERM CANDIDATE, Sponsorship can be provided! UP TO $135K + 10% + BONUSI MMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE. Our financially strong & Stable, and GROWING client is looking to hire a Genesys Cloud C
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Posted 16 days ago | Updated 7 hours ago

AWS Connect Developer

Leidos

•

Baltimore, Maryland, USA

Full-time

Come join one of our high performing teams responsible for building and supporting enterprise open systems platform of the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. The Senior AWS Connect Developer will serve as the Lead Developer for the AWS Connect development and deployment focused on the Customer support and assistance service center. The successful candidate will have fl
Posted 7 days ago | Updated 10 hours ago

Application Developer - IVR Call reporting

SOHO Square Solutions

•

Alpharetta, Georgia, USA

Contract, Third Party

Description: Required Skills: 7-10 years hands on experience with snowflake, SQL server, including data modeling, performance tuning, Data Visualization and working with structured/semi-structured data. It also includes data extraction, transformation, and analysis. Proficient in designing and managing data end to end ETL pipelines using IDMC / Spring batch/Autosys. Experience integrating data from diverse sources like Genesys Cloud, Salesforce and APIs provided any internal / externals systems
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Posted 49 days ago | Updated 1 day ago

Nice InContact CXone resource

Software People, Inc.

•

Lansing, Michigan, USA

Third Party, Contract

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Posted 60+ days ago | Updated 22 hours ago