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Software People, Inc.

•

Lansing, Michigan, USA

Third Party, Contract

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Posted 60+ days ago | Updated 1 day ago

Lead App Developer

Kforce Technology Staffing

•

Charlotte, North Carolina, USA

Contract

RESPONSIBILITIES: Kforce has a client in Charlotte, NC that is seeking a Lead App Developer responsible for overseeing the development and implementation of conversational AI and IVR solutions. They will lead a diverse team of engineers and developers, working collaboratively to design, develop, and deploy AI-driven conversational interfaces. Responsibilities: * Lead and manage a team of 5+ full-time employees and 10+ contractors * Foster a collaborative and productive work environment * Provide
Posted 44 days ago | Updated 1 hour ago

.NET Software Engineer 4

Apex Systems

•

Westlake, Texas, USA

Full-time

Job#: 2080743 Job Description: .NET Software Engineer Locations: Westlake/Dallas, TX, Charlotte, NC, or Phoenix, AZ Contract: 12 months In this role, you will: Support the design, architecture, development & Integration of Merchant Payments in Onboarding, Servicing and operations platforms ensuring they align with the companys strategic goals and user experience objectives. Collaborate closely with cross-functional teams, including product managers, data scientists, and UX designers, to tran
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Posted 7 days ago | Updated 8 hours ago

Senior Reporting & Data Integration Engineer Contact Center Transformation

A2C Consulting

•

Alpharetta, Georgia, USA

Contract

Senior Reporting & Data Integration Engineer Contact Center Transformation Consultant needed in Alpharetta, GA for a 12+ month contract position Description: Reporting DevelopmentContact Center is looking to recruit talent to support the Reporting Cloud Transformation initiative.Candidate should have vast experience working with design and implementation of Reporting as it relates to IVR and Routing call flows and service integration supporting various line of businesses including mortgage, bank
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Posted 32 days ago | Updated 9 hours ago

Principal, IT Software Engineer 2

DIRECTV Enterprises Inc.

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Remote or El Segundo, California, USA

Full-time

The DIRECTV IT team builds experiences that efficiently offer our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds experiences that enable customers to get the most from their DIRECTV service and empowers our front-line team members who help them with intelligent technology. Our scope includes customer-facing self-service capabilities on DIRECTV.com, our IVR (interactive voice response),
Posted 3 days ago | Updated 8 hours ago

Interactive Voice Response (IVR) Application Developer, Senior

BlueShield Of California

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El Dorado Hills, California, USA

Full-time

Job Description Your Role As an Application Developer you will support our Interactive Voice Response (IVR) system as we upgrade to next generation customer service tools and contact center products. In this role you will be responsible for maintaining and enhancing the enterprise IVR system which offers self-service capabilities and serves as the entry point into the contact center. Responsibilities Your Work In this role, you will: Be responsible for the development of enhancements to BS
Posted 60+ days ago | Updated 8 hours ago

Full-Stack .NET Developer III

Motion Recruitment Partners, LLC

•

Allentown, Pennsylvania, USA

Full-time

Our direct client is seeking Full-Stack .NET Developer with IVR specific experience. Join a dynamic Agile team of 6-10 developers working to enhance customer service applications, including web and IVR solutions. You'll deliver modern functionality for customers and contact agents across both on-prem and Azure environments. Expect a mix of backend and frontend work with a fast-paced, lightly supervised structure. Location: 100% Remote (EST/CST preferred; strong PST candidates considered) Type:
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Posted 60+ days ago | Updated 4 hours ago

IVR Reporting Developer

Software Guidance & Assistance

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Alpharetta, Georgia, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an IVR Reporting Developer for a CONTRACT assignment with one of our premier Financial Services clients in Alpharetta, GA . Looking to recruit talent to support the Reporting Cloud Transformation initiative. Candidate should have vast experience working with design and implementation of Reporting as it relates to IVR and Routing call flows and service integration supporting various line of businesses including mortgage, banking, a
Posted 50 days ago | Updated 5 hours ago

Full Stack Java / React Developer

Morgan Stanley

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Alpharetta, Georgia, USA

Full-time

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Engineering position at the Director level, which is part of the job family responsible for developing and maintaining software solutions that support business needs. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help gove
Posted 54 days ago | Updated 8 hours ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 39 days ago | Updated 17 days ago

Staff Engineer - Software

IT Minds LLC

•

Littleton, Colorado, USA

Contract

Staff Engineer - Software 3+ months C2H Littleton, CO Primary Skills: Expert-level proficiency in at least one programming language (e.g. Java Python Go C++).Strong understanding of object-oriented design design patterns and software architecture.Experience building scalable distributed and high-availability systems.Proficiency in API design (RESTful APIs gRPC).Deep experience with AWS services especially: Amazon Connect Lambda DynamoDB S3 CloudFormation / CDK SQS/SNS/Kinesis Infrastructure as
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Posted 8 days ago

Solutions Architects (Agentic AI/Salesforce)

TIA Infotek Inc

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Remote

Contract

Title: Solutions Architects (Agentic AI/Salesforce) REMOTE Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Healthcare Experience is KEY!! Insurance OR Financial experience would work as well BUT Healthcare would be IDEAL per manager Agentic AI experience in Salesforce Ecosystem is key!! Any candidates with Agent Force and Salesforce will be required. Please DO NOT send me candidates who are adding on this the
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Posted 25 days ago

AWS Connect Developer and Tester

NetVision Resources Inc.

•

Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathering, review and docum
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Posted 3 days ago | Updated 1 day ago

Contact Center Platform Engineer (Genesys)

Caresoft

•

Newark, New Jersey, USA

Contract

Job Title: Contact Center Platform Engineer (Genesys) Role: Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On
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Posted 10 hours ago | Updated 8 hours ago

Genesys Developer at Charlotte, NC / Plano, TX /Atlanta, GA || Onsite from day 1st || Full Time

VeridianTech

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Charlotte, North Carolina, USA

Full-time

Genesys Developer Charlotte, NC / Plano, TX /Atlanta, GA Onsite from day 1st Full Time Overview: Skill: Genesys Developer 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experie
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Posted 16 days ago | Updated 15 hours ago

System Architect

3Core Systems, Inc

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Allentown, Pennsylvania, USA

Contract, Third Party

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources. 3Core Systems is looking for Cloud System Architect for one of our clients in Louisville, KY, Allentown, PA, or Providence, RI Role: Cloud System Architect Locations: Louisville, KY, Allentown, PA, or Providence, RI Contract: 6- Onsite 3 days/
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Posted 22 days ago | Updated 12 hours ago

Genesys Cloud Architecture

Yochana IT Solutions

•

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 44 days ago | Updated 9 hours ago

Amazon Connect Developer & Tester - Woodlawn, MD - Onsite - Long Term Contract

Technogen, Inc.

•

Woodlawn, Maryland, USA

Contract

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Role: Amazon Connect Developer & Tester Location: Woodlawn, MD - O
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Posted 3 days ago | Updated 9 hours ago

AI Data Engineer

ASK IT Solutions LLC

•

Alpharetta, Georgia, USA

Contract

Job Title: AI Data Engineer Duration: 12 Months Contract PR: $63-67/Hr on W2 Location: Open to Alpharetta, GA (Hybrid Onsite 3 days in a week) Duration: 12+ Months Contract Any VISA We are looking for an AI Data Engineer with strong Python skill and experience in LLM frameworks ( RAG and Vector Search). Proficiency with Open AI integration is critical. Exposure to Kafka, snowflake and Elastic Search is preferred. Description: Reporting Development Contact Center is looking to recruit talent to
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Posted 11 days ago | Updated 2 days ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 60+ days ago | Updated 17 days ago