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Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 18 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 18 days ago

Amazon Connect Solution Consultant

Intellisoft Technologies

•

Irving, Texas, USA

Contract, Third Party

Amazon Connect Solutions Consultant Long Term Contract Irving,TX <>Overview:We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Amazon Connect solutions, including IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunking. <>Key Responsibilities: Amazon Connect Configuration:Design and
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Posted 11 days ago

Amazon Connect Solutions Architect

Intellisoft Technologies

•

Irving, Texas, USA

Third Party, Contract

Role: Amazon Connect Solutions Consultant Location: Irving, TX Experience Required: 5-10 Years in CCaaS Implementation and Development Overview: We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Amazon Connect solutions, including IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunk
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Posted 11 days ago | Updated 2 hours ago

Genesys CX Developer

Stanley David and Associates

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Remote

Third Party, Contract

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi
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Posted 9 days ago

UAT Tester

Strategic Staffing Solutions

•

Charlotte, North Carolina, USA

Full-time, Contract

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. Beware of scams. S3 never asks for money during its onboarding process. Job Title: UAT Tester Location: Charlotte, Minneapolis, Chandler, Des Moines, Dallas Duration: 6+ months Hybrid Work Job ref# 242469 Job Description: Analyze business requirements and functional system de
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Posted 16 days ago | Updated 2 hours ago

Amazon Connect Solutions Consultant -- Irving, TX / Onsite /C2C/

Intellisoft Technologies

•

Irving, Texas, USA

Third Party, Contract

HI, Position: Amazon Connect Solutions Consultant Location: Irving, TX Duration: 6 Months Contract to Hire Qualifications: Over 10 years of experience in CCaaS solutions, including Amazon Connect. Expertise in telephony systems, SIP trunking, and voice communication protocols. Proficiency in designing and implementing advanced Amazon Connect features like Contact Lens, Workforce Management, and Amazon Q. Strong knowledge of AWS services, including Lambda, DynamoDB, and S3. Advanced knowledge of
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Posted 12 days ago

Mainframe & AS400 Systems Programmer

Information Resource Group, Inc.

•

Providence, Rhode Island, USA

Contract, Third Party

Job Title: Mainframe & AS400 Systems Programmer Location: Providence, RI Duration: One Year Contract with possibility of extensions. Hours/ week: 35 Job Overview: We are seeking an experienced COBOL Programmer to provide application development and systems support for legacy platforms, including IBM iSeries Power 9 (AS400) and IBM mainframe environments (VSE, MVS, and VM). This role involves maintaining and enhancing existing COBOL-based applications, supporting system interfaces, and assisti
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Posted 3 days ago | Updated 9 hours ago

Python Developer - Gen AI

Next Level Business Services, Inc.

•

Irving, Texas, USA

Contract

Job Responsibilities: Design machine learning systemsResearch and implement machine learning algorithms and toolsManage and direct research and development processes to meet the needs of our AI strategyDevelop machine learning applications in alignment with project requirements and business goalsPerform machine learning tests and statistical analysis to fine-tune the machine learning systemsSelect appropriate datasets and data representation methodsExtend existing machine learning libraries and
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Posted 3 hours ago

Amazon Connect Solutions Consultant

Intellisoft Technologies

•

Irving, Texas, USA

Contract

Hello, Please find the below requirement and let me Position: Amazon Connect Solutions Consultant Location: Irving, TX Contract to Hire Job Description: Amazon Connect Solutions Consultant Experience Required: 5-10 Years in CCaaS Implementation and Development Overview: We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Ama
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Posted 12 days ago

Systems Administrator - Voice Engineer

Refactor Talent

•

Livonia, Michigan, USA

Full-time

Key Responsibilities: Design, configure, and maintain Genesys Cloud CX3 environments, including architecting call flows and routing strategies.Collaborate with cross-functional teams to integrate third-party solutions, Salesforce, and Verint Workforce Optimization into the contact center ecosystem.Develop and maintain IVR scripts, queues, and user profiles in Genesys Cloud, ensuring high system availability, performance, and security.Troubleshoot and resolve complex issues across Genesys, Cisco,
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Posted 10 days ago

Genesys Cloud Architecture

Yochana IT Solutions

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Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 60+ days ago | Updated 1 day ago

Sr Cobol Programmer

Cyma Systems Inc

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Providence, Rhode Island, USA

Contract

Title: Senior Cobol ProgrammerLocation: Providence, RI APPLICATION PROGRAMMING SUPPORT IBM Power 9 I Series (AS400) Systems Programming (System/36 and Native Mode) Provide COBOL programming support; maintain and make updates on current applications. Thestandard is primarily native COBOL, but there may be instances of limited RPG residing in thesystems. (Shared Responsibility): Develop interfaces between DLT and other agencies. Establish andsupport data transfers with ODBC, SFTP, GoAnywhere, Sh
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Posted 9 hours ago

Telecom Engineer

Buxton Consulting

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Vacaville, California, USA

Contract

Position: Telecom Engineer Location: Vacaville, CA Duration: Long Term Job Description: The selected candidate will be expected to lead/assist with the administration and provisioning of telecom services to our customers. This will include, but not limited to AVAYA Telephony, MS Teams Telephony, FIVE9 contact center and other VoIP voice services, contact center operations, IVR, call routing, faxing, UCaaS, CCaaS, & security compliance. In addition, he/she will lead/assist with the migration a
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Posted 7 days ago

Product Manager with Healtcare Domain

Akshaya Inc

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Dallas, Texas, USA

Contract

Role: Product Manager Location: Saint Louis, MO, New York, Dallas, Bay Area, CA(Hybrid) Duration: Long Term Job Description: We are looking for an experienced Product Manager to lead the strategy, development, and optimization of our telephony and contact center solutions in the healthcare domain. You will be responsible for driving initiatives that enhance communication across patient support, clinical services, and administrative functions ensuring seamless, secure, and compliant experiences.
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Posted 12 days ago

UX Content Conversation Designer

Tandym Tech

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Vienna, Virginia, USA

Contract

A Fortune 50 financial services company is seeking a highly motivated UX Content Conversation Designer to support them remotely. Overview: Seeking a highly motivated UX Content Conversation Designer to support them remotely. Design, test, and refine chatbot and voice assistant interactions that feel natural, intuitive, and aligned with the brand voice. Collaborate cross-functionally with product, engineering, and research teams to develop scalable, user-centered conversational experiences acros
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Posted 3 days ago | Updated 3 hours ago

CRM Lead.

SecureKloud Technologies Inc

•

San Jose, California, USA

Third Party, Contract

Hi , We have a job opening for the position of CRM Lead. Please find the job description below and if you are interested, kindly share your updated resume with contact details Job Title : CRM Lead. Location : San Jose, CA Duration : Long Term Job description: Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-
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Posted 8 hours ago

Mainframe Systems Programmer - Senior

Powersolv

•

Cranston, Rhode Island, USA

Third Party, Contract

Note: Fingerprint screen required for BGC The Client is seeking a COBOL programmer to support COBOL programming requests, application interfaces, in addition, may be needed for administration support for the IBM iSeries Power 9 (AS400) and IBM mainframe systems (using VSE, MVS, and VM). APPLICATION PROGRAMMING SUPPORT IBM Power 9 I Series (AS400) Systems Programming (System/36 and Native Mode) Provide COBOL programming support; maintain and make updates on current applications. The standard is
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Posted 10 hours ago

Sr Cobol Programmer

Intento Analytics LLC

•

Providence, Rhode Island, USA

Contract

Senior Cobol Programmer Onsite Providence, RI Need Locals only Client is seeking a COBOL programmer to support COBOL programming requests, application interfaces, in addition, may be needed for administration support for the IBM iSeries Power 9 (AS400) and IBM mainframe systems (using VSE, MVS, and VM). APPLICATION PROGRAMMING SUPPORT IBM Power 9 I Series (AS400) Systems Programming (System/36 and Native Mode) Provide COBOL programming support; maintain and make updates on current applications.
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Posted 9 hours ago

Mainframe Systems Programmer - COBOL

Beacon Systems, Inc

•

Providence, Rhode Island, USA

Third Party, Contract

About Radiant Digital, IncRadiant Digital, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Mainframe Systems Programme
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Posted 3 days ago