ivr Jobs

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OSS/BSS-IVR Consultant

Nityo Infotech Corporation

•

Bernards, New Jersey, USA

Full-time

seeking an OSS/BSS-IVR Consultant with good experience in OSS/BSS with a proven capability to lead Development and Testing including all phases of Software life cycle, including requirements gathering, risk analysis, project planning, scheduling, development, testing, defect tracking. Candidate must be located within commuting distance of Basking Ridge, NJ or be willing to relocate to the area. This position may require travel to project locations. Required Qualification: Bachelor s degree or fo
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Posted 4 days ago | Updated 2 days ago

IVR Chatbot Developer

MDMS Recruiting

•

Newark, New Jersey, USA

Contract

W-2 ONLYNO C2CMUST BE LOCAL TO NEWARK, NJ Our direct client is seeking an IVR Chatbot Developer for a 12 month contract in Newark, NJ. (must be local) Requirements: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars? Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce)
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Posted 8 days ago | Updated 1 day ago

Nice CXOne IVR Lead Developer

United Technology

•

US

Third Party

About the Role: We are seeking a highly skilled NICE CXone IVR Lead to drive the design, development, and optimization of IVR (Interactive Voice Response) solutions on the NICE CXone platform. The ideal candidate will have extensive experience in CXone Studio, IVR call flows, ACD, speech analytics, bot integrations, and omnichannel contact center solutions. Key Responsibilities: Design, develop, and enhance IVR call flows using NICE CXone Studio. Lead the end-to-end implementation and i
Posted 23 days ago | Updated 14 hours ago

IVR Developer

Virisha LLC

•

Austin, Texas, USA

Contract

Hi, .. Position : IVR Developer Duration: 6 months with extensions to follow Location : 3days Onsite at Austin, Texas OR Omaha, Nebraska Meeting Summary IVR Developer Backfill extra notes outside of JD o This is a backfill for previous candidate She was a strong performer quick learner and picked up IVR fast as she was a Java DevSupported well by the team during ramp-up.o Skill Highlights: Excellent IVR knowledge, including Google Dial-up.Familiar with AgentIC (AI service-based tool).Strong co
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Posted 12 days ago

IVR Chatbot Developer / Newark, NJ / Hybrid

Keanesoft

•

Newark, New Jersey, USA

Full-time, Third Party

Job Title: Developer Special skillset Alternate Job Title: IVR Chatbot Developer (Genesys focus) level 3 Location: Hybrid- Newark, NJ Duration: 9-12 mo. Positions: 3 Client: Infosys/Prudential Financial Requirements: - Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applicati
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Posted 30 days ago

IVR Business Systems Analyst

MDMS Recruiting

•

Newark, New Jersey, USA

Contract

W-2 ONLYMUST BE LOCAL TO NEWARK, NJ**NO C2C Our direct client is seeking an IVR Business Systems Analyst for a 9-12 month contract Hybrid in Newark, NJ (must be within driving distance to office) Client is seeking a consultant with a proven track record in leading strategic insurance programs and AI-driven transformations. This role requires a deep understanding of product delivery processes, actionable business intelligence, data modeling, and governance, especially within the insurance industr
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Posted 11 days ago | Updated 1 day ago

UX Designer - IVR

Kforce Technology Staffing

•

Remote

Contract

RESPONSIBILITIES: Kforce has a client in search of a talented UX Designer - IVR in San Antonio, TX. Overview: We are seeking experienced IVR Designer to develop and optimize cloud based IVR solutions that enhance our member's experience. UX (user experience) designers are responsible for improving the user's experience of using a product, such as making it easier to use and more enjoyable. This typically applies to computer hardware or software. UX Designers work with developers, analysts, and
Posted 12 days ago | Updated 2 hours ago

IVR Chatbot Developer (Genesys)

MDMS Recruiting

•

Remote or Newark, New Jersey, USA

Contract

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e
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Posted 23 days ago | Updated 1 day ago

Genesys Cloud Developer IVR Developer

Accuro Group

•

North Carolina, USA

Contract, Third Party

Genesys Engineer 5+Years Deerfield, NJ | Iselin, NJ(South) | Austin, SCV or Dallas. Contract Role This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX - Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools - Expert Experience working with Cloud Technologies
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Posted 60+ days ago | Updated 1 day ago

Business Systems Analyst with IVR systems / Newark, NJ

Keanesoft

•

Newark, New Jersey, USA

Full-time, Third Party

Job Title: Business Systems Analyst Location: Role will be hybrid, preferably in Newark or Ft. Wash offices (open to other hybrid office locations) Duration: 9-12 mo. Location: Hybrid- Newark, NJ Positions: 1 Client: Infosys/Prudential Financial Job Description: We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective solutions. The ideal candidate will have a proven track record in leading strategic insurance programs and AI-driven transformat
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Posted 30 days ago

Business Analyst - ACD/IVR, Nice CXOne

People Force Consulting Inc

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Remote

Contract

As a Technical Business Analyst, We are seeking a detail-oriented and analytical Technical Business Analyst to support our contact center ACD/IVR builds under the Nice CXOne platform. This role involves gathering and analyzing business requirements, designing solutions, and ensuring successful implementation to enhance our customer service capabilities. Responsibilities: - Gather and document business requirements for ACD/IVR builds.Collaborate with stakeholders to understand their needs and tr
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Posted 8 days ago | Updated 23 hours ago

Technical Business Analyst - Contact Center ACD/IVR Builds (Nice CXOne Platform)

E-Solutions, Inc.

•

California, USA

Third Party

Title: Technical Business Analyst - Contact Center ACD/IVR Builds (Nice CXOne Platform) Location: Remote Duration: Contract JD: Responsibilities: - Gather and document business requirements for ACD/IVR builds. Collaborate with stakeholders to understand their needs and translate them into technical specifications. Work closely with the engineering team to ensure accurate translation of requirements into technical solutions. Conduct data analysis to identify trends and insights that inform decisi
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Posted 9 days ago | Updated 2 days ago

Software Engineer - IVR Solutions PA2025Q1JB034

SS&C Technologies Inc

•

Kansas City, Missouri, USA

Full-time

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Software Engineer Location: Braintree, MA or Kansas City, MO | Hybrid Get To Know Us: SS&C is leading the way. We continue to loo
Posted 53 days ago | Updated 4 hours ago

Genesys Cloud Engineer - 241598

Medix IT Staffing Solutions

•

Remote

Full-time

Job Title: Sr. Genesys Cloud Engineer - 241598 Work Location: Fully Remote in the US - EST Hours Position Type: Direct Hire Compensation: $120,000 - $130,000 / year + benefits ABOUT OUR CLIENT / ABOUT THIS ROLE Our client is a Healthcare System with 11 operational hospitals and more than 250 provider locations throughout the Southeastern United States. They are replacing their Enterprise Telephony Platform with Genesys Cloud CX. This role will be partnering with both internal teams, and with t
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Posted 4 days ago | Updated moments ago

Voice User Interface (VUI) Designer - Chicago IL

SecureKloud Technologies Inc

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Remote

Contract

Title: Voice User Interface (VUI) DesignerLocation Chicago ILType: Long term contract Job Summary:We are seeking a talented VUI Designer to create intuitive and engaging voice interactions for our digital products. The ideal candidate will design conversational flows for smart speakers, virtual assistants, or IVR systems. Responsibilities: Design and prototype voice interaction models for platforms like Alexa, Google Assistant, or IVR systems Collaborate with product managers, developers, and UX
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Posted 1 day ago | Updated 1 day ago

Genesys developer

Stanley David and Associates

•

Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 15 days ago | Updated 2 days ago

Information Technology Manager (IT Systems Architect)

Fairfax County Government

•

Fairfax, Virginia, USA

Full-time

Fairfax County boasts a top-notch school system, safe neighborhoods, thousands of acres of parkland, and bustling town centers. County government sits at the heart of this dynamic community of almost 1.2 million residents and seeks employees eager to bring their energy, enthusiasm and skills to serve Fairfax residents and to shape the county's future. Land Development Services (LDS) is the steward of the county's land development and building construction codes and regulations, and its staff mem
Posted 10 days ago

Onsite CRM Lead with Genesys exp

CA-One Tech Cloud Inc.

•

Remote

Third Party, Contract

Onsite CRM Lead Position Remote Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives i
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Posted 2 days ago | Updated 1 day ago

Amazon Connect Architect/ Developer

PamTen Inc

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Remote

Contract

Job Summary: We are seeking a skilled Amazon Connect Architect/Developer to design, implement, and maintain cloud-based contact center solutions using Amazon Connect. The ideal candidate will have hands-on experience with AWS services, IVR workflows, Lambda integrations, and contact flow customization. You will work closely with business analysts, support teams, and cloud architects to deliver scalable and reliable solutions. Key Responsibilities: Design and develop Amazon Connect contact flows,
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Posted 4 days ago

Conversational AI Lead

Aptino

•

West Chester, Pennsylvania, USA

Third Party, Contract

Role: Conversational Tech Lead Location: Pennsylvania (Onsite) Duration: 12 months+ (Contract) Job Description We are looking for 8+ years of experience in software development, including at least 2 years working with Conversational AI (like chatbots or voice bots).Must Have Experience with platforms like Kore.ai, Genesys Cloud, or similar tools for building chatbots or IVR systems.You should understand how natural language processing (NLP) works and how to design conversations and user intents.
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Posted 19 days ago | Updated 3 days ago