•Remote or Houston, Texas, USA
Role Overview: The resource will provide day-to-day Sentinel One support and assist with several in-flight projects. This includes: Maintaining and upgrading agents (including EOL updates) Troubleshooting agent issues and writing exclusion rules Supporting group clean-up and legacy phase-out efforts Enabling full functionality in customer-facing environments (currently detect-only) Rolling out extended vulnerability scanning on servers Documenting and cleaning up exception processes Coordinating